Sam

← Cloudways Customer Voice

My feedback

  1. It would be really good if more exposure to tools like jenkins and dockers are there and also easy proxy port selection

    4 votes
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    1 comment  ·  Service Improvement » Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Sam commented  · 

    I'd love Jenkins to be in... It's quite unfortunate we are not having access to such tools via CW.

    Sam supported this idea  · 

  2. Specify time of day for backups

    15 votes
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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Sam supported this idea  · 

  3. Faster cloning of app/server | Instant Cloning | Instant Provisioning

    4 votes
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    0 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Sam shared this idea  · 

  4. Delete multiple app on a server in one go

    3 votes
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    1 comment  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    Sam shared this idea  · 

  5. Hide server details from Team Members with limited application access

    29 votes
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    6 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  AdminCloudways (Admin, Cloudways) responded

    The new console (already in private beta for some 500 customers and to be in public beta from next week) already includes this (no server access option) along many more fine grained privileges that will be possible to set.

    We are not going to implement it on old console as it should be out of the way in short time.

    Cloudways Team

    Sam commented  · 

    Oh yes, that's great. When is the new console going to take over the old console. I mean what's the ETA for old console decommissioning?

    Sam supported this idea  · 
    Sam commented  · 

    This is such a no-brainer feature that is a must have. Without this the access system is kaput. Here's a scenario. I give access to a team member with limited application level only access.

    Now with that access, he can do the following:
    - Upgrade / downgrade my server.
    - Change server settings and packaging too.

    Above two are a killer. Why would I want someone to change the server settings when all I gave them is an access to an app.

    Please implement this asap. Without this I am just getting built up a lot of frustration.

  6. Cloudways should add DDoS protection service

    329 votes
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    48 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminCloudways (Admin, Cloudways) responded

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

    Sam commented  · 

    I am using cloudflare and they are pros when it comes to DDoS.

    What was the difficulties with Cloudflare? Please elaborate.

  7. Multi-tier (more than one server for my application, load balancer, web servers, database server...)

    391 votes
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    started  ·  65 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Sam supported this idea  · 
    Sam commented  · 

    Load Balancer and Horizontal Scaling please. It doesn't make sense to buy a 32 GB machine and have the risk while I can have 4 x 4 GB machine and load balance it with a load balancer.

Feedback and Knowledge Base

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