Fauzi Rakhmat

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  1. 121 votes
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    12 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
  2. 278 votes
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    27 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat commented  · 

    https://www.cloudways.com/blog/vultr-plans-update/

    Comments for this thread are now closed.

    What do you think?

    Fauzi Rakhmat commented  · 

    Adding $2.5 plan will likely kill DO 512mb plan. So CW doesn't support it.

    Fauzi Rakhmat supported this idea  · 
  3. 39 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
  4. 78 votes
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    2 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
  5. 95 votes
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    21 comments  ·  Service Improvement » Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    Can any of the supporters please give some scope on what you would like to see implemented when it comes to supporting support?

    • Do you want to be able to launch containers, let Cloudways deploy your preferred app on top of a container (i.e. wordpress) and manage it like you do with other apps in normal virtual machines on Digital Ocean or Vultr?
    • Or you want to be able to deploy your own docker images with your application on top of infrastructure (be it a VMs, a physical host …) that we make available to you?
    • Or something else?

    It will help set our mind related to this. We are discussing options internally, one being adding a container (over physical hardware) infrastructure provider over which you could deploy/manage your applications like done now.

    Cloudways Team

    Fauzi Rakhmat supported this idea  · 
  6. 116 votes
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    24 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
  7. 156 votes
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    34 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat commented  · 

    Use cyberdeck instead of FileZilla, but a file manager integrated inside the platform? Very nice!

    Fauzi Rakhmat supported this idea  · 
  8. 152 votes
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    under review  ·  15 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
    Fauzi Rakhmat commented  · 

    Allow to choose the time of day to do a backup so that it won't slow down the server during busy hours.

    My sites just go down for around 8 minutes at working hours. I'm worried about this. I'm asking your tech and got this answer:

    "There is nothing to worry about because at that time our system runs auto backup, and therefore it consumes some resources."

    Dang! Server down because of auto backup. That explains why my idle CPU on the normal trends but at a few minutes has very low idle CPU.

  9. 78 votes
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    5 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
  10. 113 votes
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    16 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat commented  · 

    I really need this. Especially for building Web network. Only need small resources but unique ip.

    Fauzi Rakhmat supported this idea  · 
  11. 373 votes
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    started  ·  63 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
  12. 312 votes
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    44 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

    Fauzi Rakhmat commented  · 

    MaxCDN is costly for Singapore traffic. I hope there is a solution for that.

    Fauzi Rakhmat supported this idea  · 

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