Paul

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  1. 33 votes
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    4 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Paul commented  · 

    Very useful feature.Please consider

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  2. 7 votes
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    3 comments  ·  Service Improvement » Drupal  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 329 votes
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    48 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

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  4. 161 votes
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    35 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  5. 2 votes
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    0 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 84 votes
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    22 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Paul commented  · 

    I am starting to have similar feelings.

    Support seems to be driven by scripts and flow charts without anybody in first line support actually knowing what they saying or reading the support question properley

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