Randi

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

    Can you clarify ?. We already have automated invoice charging (to the registered CC card) at the end of the month.

    Cloudways Team

    Randi commented  · 

    This is ridiculous - I have my credit card in the system but keep receiving an email to add funds - what do I need to add funds to? Why are you not charging my credit card automatically?
    Customer service said you don't have the option to do this, why not?
    ALL other hosting sites invoice and charge your credit card on file automatically, why are you not doing that?

Feedback and Knowledge Base