Simon

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  1. 122 votes
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    12 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Simon commented  · 

    Unethical back up charging practice. Why force us to use your backups and it's not clear at all this is not included in the monthly charge. The bill comes as an unexpected surprise / shock. The backup costs are the same as the hosting. So you end up paying double than what you were expecting.

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  2. 313 votes
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    45 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

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  3. 376 votes
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    started  ·  63 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 6 votes
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    1 comment  ·  Service Improvement » Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 67 votes
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    Simon commented  · 

    +1000

  6. 152 votes
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    under review  ·  15 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. 279 votes
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    27 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
  8. 182 votes
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    9 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. 39 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 
  10. 228 votes
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    22 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 

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