Sheryl

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  1. 11 votes
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      1 comment  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      Sheryl supported this idea  · 
    • 10 votes
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        2 comments  ·  Service Improvement » Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
        Sheryl supported this idea  · 
      • 38 votes
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          4 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          Sheryl supported this idea  · 
        • 48 votes
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            6 comments  ·  Service Improvement » Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
            Sheryl supported this idea  · 
          • 115 votes
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              10 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
              Sheryl commented  · 

              ... AND the Ability do DELETE Server backups that are no longer needed !

              App backups rather than full server backups would be Great as well.

              We can create On Demand Backups.

              But we have No way of deleting unneeded backups once we have made major website changes.
              Net Effect: we have Much space taken up by Garbage for a long period of time, we must Pay for "garbage" continually, until Cloudways decides to Finally Delete it, and restore this space to us.

              Even Windows allows a max backup space, and other services offer a 'max number of backups to keep' setting. These are basic These are not the Ideal settings, but it's certainly better than Cloudways allows for.
              Instead Cloudways locks us out of a whole section of our server space, with no control over it whatsoever. We cannot even see how much space this is !

              Sheryl commented  · 

              We we can set an automated frequency for backups, and retention period.

              We can also create a backup on demand.
              This is an important feature :-)

              What about Delete on Demand ?

              We cannot delete backups which are no longer relevant.
              ..and you _Charge_ us for retaining these backups!

              Fix:
              Allow us to selectively delete backups that we Know we no longer want.
              - Or don't charge us for the ones we no longer want !

              I may make several backups whilst making changes/updates.
              This can take up a great deal of space. Fine Temporarily.
              Obviously, paying for this extra space makes sense ! ..while I want/need it.

              But then I'd like to take out the garbage, free up space:
              aka Delete intermediate backups that are no longer needed.

              ..And release charges for what is now trash and wasted space.

              Sheryl supported this idea  · 
            • 13 votes
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                6 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
                Sheryl supported this idea  · 
              • 145 votes
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                  under review  ·  13 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
                  Sheryl commented  · 

                  We also NEED the capability to Delete Backups
                  On Demand that we no longer want or need !!

                  It's eating up our server space.

                  And incurring charges for holding Garbage data that we can neither delete, nor re-use.

                  This is an Obvious Hand-in-hand to Backup On Demand.

                  It's also obvious for cases where a restructure has occurred, and old automated backups are completely irrelevant !

                • 8 votes
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                    2 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

                    You can easily achieve this via the Dump and Import features of the Click&Go Mysql Manager from console. We think that this should be enough for most cases.

                    Cloudways Team

                    Sheryl commented  · 

                    So then can you place a link to this from the backups tab.
                    Many of your menu items are difficult to find.

                  • 2 votes
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                      1 comment  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

                      Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.

                      We do try to test console functionality in all browsers/OS combinations, but we may have missed some.

                      Cloudways Team

                      Sheryl supported this idea  · 
                    • 8 votes
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                        Sheryl supported this idea  · 
                        Sheryl commented  · 

                        .. and for redirects like www.mysite.net to www.mysite.com !
                        I cannot do this from cloudflare.

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