Ryan

← Cloudways Customer Voice

My feedback

  1. Choose PHP Version for every Application (not for Server)

    100 votes
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    14 comments  ·  Service Improvement » Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  2. Backup (costs): more transparency desirable and possibility to disable the backup service

    125 votes
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    12 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  3. Cloudways should add DDoS protection service

    322 votes
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    46 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminCloudways (Admin, Cloudways) responded

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

    Ryan commented  · 

    +1 for StackPath WAF/DDOS option

  4. Auto-generating random WordPress database prefix to improve security

    58 votes
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    10 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  5. Improve your customer support quality (chat/tickets)

    81 votes
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    22 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  6. A better backup scheme

    154 votes
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    under review  ·  15 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  7. Backup single applications

    191 votes
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    10 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  8. enforce https

    22 votes
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    3 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  9. Add Microsoft Azure

    20 votes
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    5 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  10. Decrease of Price For Vultr Servers

    284 votes
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    27 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

Feedback and Knowledge Base

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