Ryan

← Cloudways Customer Voice

My feedback

  1. Create staging site from backup

    3 votes
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    1 comment  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan commented  · 

    The ability to restore a backup to a new application would be very helpful when troubleshooting issues on a live site.

    Ryan supported this idea  · 

  2. More options when restoring an application

    6 votes
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    0 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  3. Choose PHP Version for every Application (not for Server)

    112 votes
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    15 comments  ·  Service Improvement » Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  4. Backup (costs): more transparency desirable and possibility to disable the backup service

    134 votes
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    13 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  5. Cloudways should add DDoS protection service

    336 votes
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    49 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminCloudways (Admin, Cloudways) responded

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

    Ryan commented  · 

    +1 for StackPath WAF/DDOS option

  6. Auto-generating random WordPress database prefix to improve security

    63 votes
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    10 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  7. Improve your customer support quality (chat/tickets)

    86 votes
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    23 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  8. A better backup scheme

    161 votes
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    under review  ·  15 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  9. enforce https

    42 votes
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    5 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  10. Add Microsoft Azure

    21 votes
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    5 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

  11. Decrease of Price For Vultr Servers

    299 votes
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    27 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan supported this idea  · 

Feedback and Knowledge Base

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