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    22 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    The support on Cloudways stinks. If the chat drops forget it you will need to have all your points written down as you will need to start your chat over and probably with someone else that you will need to explain everything over again to. Then if you lucky that person will maybe understand your problem. If they not already talking to 10 other people and tell you to wait please. From day one the support has sucked big time and that for me is the heart of this industry. There are so many deals out there that its no longer about the best price its about best service and who will understand your problem with out a text book answer. I feel cloudways does not care about the customer as they say. If they did I would not have to speak to 5 support people till the job gets done.

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