Joe Ammel

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  1. 1 vote
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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 13 votes
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    1 comment  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 16 votes
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    4 comments  ·  Service Improvement » Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 1 vote
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 146 votes
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    24 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →

    For people that wanted to add CW as a WHMCS module, we are releasing a full-blown API this month that will basically allow you to do anything you do via the console, and that should allow you to create the WHMCS module.

    Our dev team can help anyone trying to make it happen.

    Cloudways Team

    Joe Ammel supported this idea  · 
  6. 168 votes
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    31 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  7. 322 votes
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    46 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

    Joe Ammel supported this idea  · 
  8. 384 votes
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    started  ·  64 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  9. 3 votes
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  10. 83 votes
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    25 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
    Joe Ammel commented  · 

    How has this still not happened after five years???

  11. 81 votes
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    22 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel commented  · 

    +1,000,000! Please add more support staff. It often seems like they are overworked and distracted. Some of the best people you have, who usually respond instantly, are sometimes unable to respond for 5, 10, even 15 minutes at other times.

    Joe Ammel supported this idea  · 
  12. 9 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  13. 4 votes
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    1 comment  ·  Service Improvement » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  14. 10 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  15. 76 votes
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    7 comments  ·  Service Improvement » Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  16. 1 vote
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    0 comments  ·  Service Improvement » Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel shared this idea  · 
  17. 9 votes
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    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  18. 17 votes
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    5 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  19. 10 votes
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    2 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
  20. 46 votes
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    3 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Joe Ammel supported this idea  · 
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