Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
46 results found
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Better Warning on Server Deletion on Trial Expiration
Cloudways must improve the warning system for trial expiration!! Upon expiration the server is deleted however in many cases the client is using serever as development site before launhing into production. CloudWays should send more email warning of the impending deletion of the server so the client is forewarned to take action beforew losing all their work! Currently there is an email 3 days before deletion but that is not enough there should be a 24 hr, 12 hr and 2 hours prior warnings that server will be deleted.
2 votes -
Finding the best custom book printing service in UK
Finding the perfect custom book printing service in the UK can feel overwhelming. Research printers specializing in your book type. Compare paper stocks, binding options, and cover finishes. Request quotes and scrutinize sample prints. Look for stellar customer reviews and clear communication. Prioritize quality and value, not just price!
1 vote -
https://callboyjobhyderabad.com/
Discover exciting call boy job opportunities in Hyderabad.
1 vote -
https://callboyjobvacancy.in/
Discover call boy job opportunities with our agency. We offer a supportive atmosphere and competitive benefits for aspiring professionals in the industry.
1 vote -
Cloudways
And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.
https://xxdatee.in/call-boy-job-hyderabad/1 vote -
ticket systems are important for customer service
Also i have at least 10 tickets pending. quickest one was different. but good ones always i can keep downloading. https://www.themoreclinics.com/dental-crowns-turkey/
1 vote -
The Art of Ice Cream Making with Papa
Papa's Scooperia is an entertaining and interactive game that captivates both children and adults alike. Set in a vibrant ice cream shop, players assume the role of a worker tasked with creating the perfect ice cream sundaes for a variety of quirky customers. The game begins with players customizing their character and diving into the bustling world of frozen treats.
One of the most appealing aspects of Papa's Scooperia is its extensive customization options. Players can choose from a wide range of ice cream flavors, toppings, and sauces, allowing for endless combinations. This creative element not only makes the game…
1 vote -
The capacity to establish a staging area without app cloning
To construct a staging site, you now need to develop an application and then clone it. We have to construct two apps for each new customer we take on, but only one of them is being utilized. It would be great to just click "create new staging environment" and begin constructing right away. Of the twenty applications, half are just pending if we get ten customers next month.
It would also be great if we could provide a staging environment that has a WordPress version that is already created and that we can continue to refine.
https://snowrider3d.com1 vote -
Enhancing Cloudways: Customer Feedback and Innovative Ideas for Improved Services
Enhanced User Interface:
Suggestion: Streamline the user interface to make it more intuitive and user-friendly.
Reason: A cleaner, more intuitive UI can help users navigate the platform more efficiently, reducing the learning curve for new users and enhancing productivity for experienced users.
2. Advanced Monitoring and Reporting:
Suggestion: Implement more advanced monitoring and reporting tools that offer real-time analytics and customizable alerts.
Reason: Advanced monitoring capabilities would allow users to proactively manage their applications and servers, ensuring optimal performance and quick issue resolution.
3. Comprehensive Knowledge Base and Tutorials:
Suggestion: Expand the knowledge base with detailed tutorials, video guides, and…1 vote -
You keep the help button in our accounts active - otherwise its frustuating to get help and for this you loose a lot of points.
The need a hand in our accounts is not active. I have to go out of my account before I can get a chance to send in a ticket. Watch out - do no neglect those insider as you focus on the ones outside - Pity
1 vote -
plugin "table of contents"
yesterday, I installed plugin "table of contents" .
after then, I couldn't login wp-admin page.
error massage ;
ERRTOOMANY_REDIRECTSplease help me. how can I do this ???
e-mail : [email protected]
1 vote -
add ticket link in platform.cloudways.com for easy access
I cant find the link of tickets when I am loggedin in platform.
1 vote -
Give technical contact options without needing an account.
I was recently locked out of my account and unable to access the websites I manage. After looking on the Cloudways site, I could only find sales contact forms. All technical/account support required to be signed in. If I had not had a second account, I wouldn't have been able to practically and efficiently contact support about being locked out. This would be a high priority issue (and hopefully an easy fix) for customers with just one account.
1 vote -
Enable the option to be notified when the CPU is "problematic"
With a lot of our applications, we get complaints about the load time. Upon checking the server, this is most often caused by the CPU usage being in the "problematic" range. However, Cloudways will only notify you when the CPU/server has completely "failed". This does not allow any time to troubleshoot, fix or notify our clients before their site goes down.
1 vote -
System Outage Notification on child Accounts and Slack to keep all Teams in the loop.
If the system has any outage every parent and child account should revive mail for such an event as in most cases parent accounts are for Owners of the server who never understand the severity of the outage.
similar case slack notification keep every member in the team know what's going on on the server-side.
System Outage Notification on Sub Accounts and Slack to keep all Teams in the loop.
1 vote -
When an ongoing technical ticket does not require customer response, do not prompt customer response
Currently, I have a ticket pending. One of your genius engineers is hard at work trying to fix something for me. (Awesome.) However, I get an email quite often saying:
"Hi there,
This is an automated e-mail to remind you that request (#XXXXXX) is pending at your end and awaits your feedback.
This is an automated system which would mark this ticket solved if not replied within next 24 hours. Please update the ticket if required. Otherwise, this ticket would be marked as solved due to no reply.
Please follow the link below to review and update your request:
http://tickets.cloudways.com/hc/requests/XXXXXX…1 vote -
allow image pasting in your Intercom system
Cloudways uses a support chat system called Intercom. Many companies use it.
When I have support issues with other companies and need to show a picture, I can just copy an image from my screen and paste in the Intercom chat.
But for some reason, your Intercom is set in a way that prevents me from easily pasting images. It is very challenging to get the images to you - many extra steps.
I'm going to be with you guys for a long time. It would be nice for your Intercom to be set up to allow easy image pasting…
1 vote -
Offer a clickable facility to select a range of invoices and download to the customer's computer. Necessary for tax calculation
To remove the tedium of downloading 12 invoices each year one by one
1 vote -
Excellent Service
I am very thankful to Support team members and his CEO Aqib Gadit who is leading a wonderful team of Cloudways. Would love to see more enhanced features of Cloudways
1 vote -
we want to change our mail address
we want to change our mail address
change of address or the user name presently NOT possible
try to improve t
Thanks1 vote
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