Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
463 results found
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Google Account Connection
I want to connect an email account to a Google account, so I can login with a Google account.
1 vote -
Reintroduce VULTR
Reintroduce VULTR servers, Vultr HF servers are much faster than Digital Ocean Premium servers.
2 votes -
Update your outdated migration videos and information.
You are not showing the updated process for migrating. This makes me concerned that most of your info is outdated. Not a good first impression. I am looking at other hosting companies that are mindful of that.
2 votes -
Downgrade server on the Digitalocean
I contacted support today and asked for help to downgrade the size of my server, and he told me that it is currently not possible to do so, but that I must clone to a new site, including new DNS settings and more. In this situation today it will be difficult for me to continue working with your servers, I have many clients and each of them asks for something different, if I have to perform a clone every time a client wants to reduce the size of his server. It will be very difficult to work like this.
Thank…
14 votes -
Remove cloudways bot false positive alerts. Server down alerts should only trigger when a server is actually down
Numerous times of the the past number of years I get alerts that there is a server down, typically in the middle of the night, when in fact the server is not down.
1 vote -
Get Database credentials from API for Multi Tenant Implementation
Multi tenant implementations for saas with separate database for each user is pretty common functionality nowadays.
Cloudways must support it, even if there's no direct way to do that. Atleast make the API enough powerful so that we can do that at backend.
To achieve that automation we must need to access the database credentials of newly added application but unfortunately, there's no way to get MySQL database username/password.Please take this on high priority and allow us to get db credentials via API method.
1 vote -
please make AWS's servers in Israel available for cloudways users
we would like to host our website on AWS's server farm in Israel, please make it available for coludways users
1 voteWe are happy to share an update that we have picked the idea & it is in the development phase. The region will be available in the coming weeks.
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Offer better price in plan if the customer like to tide contract with cloudway long term
Offer better price in plan if the customer like to tide contract with cloudway long term, That will very helpfull.
1 vote -
Update Cloudways Bot email about Cache
Update Cloudways Bot email about Cache to say something like:
Cloudy Bot Message Suggestion:
"We have detected that either you haven't configured Breeze cache, or you are using a 3rd party cache plugin."
Currently, the email is being sent out to people who haven't configured Breeze Cache properly & people using a 3rd party cache plugin instead of Breeze.
The current email message makes it sound like people who use a 3rd party cache plugin haven't configured it properly, when they have.
Current Cloudways Bot email message:
"Hi there,
I, the CloudwaysBot, am here to inform you about an important…
1 vote -
Show most used Application list and search at login
Would be great to have most used or last opened application list when you login to dashboard. With the new layout I always see applications that I never open, so I have to click applications, then click again to the search field.
1 vote -
streamline verification process/setup
Its been many hours and still the verification is not done. I have never seen this with any hosting provider. My client was saying to ditch you and get some other which has some type of clear response and streamlined setup. Hosting setup should be an automated process. On top of this, you have no chat for pre-sales or verification process setup. This should be of utmost priority to any hosting provider. Also. you have only 3 day trial period and no direct buy option.
1 vote -
Multi-Site WordPress's Staging Should Have the Option to push or push only the Parent or Subsite (/directory)
Staging for a Multi-site WordPress is Nightmare. All data is pushed or pulled. What if I only want to push/pull the sub-site (/directory)?
That is a huge problem we are facing with Cloudways and there's no fix with anyone. You literally have to do everything manually which can be very very hectic for a news publisher like us as we have constant changed / uploads / posts on our website daily.1 vote -
Affiliate panel option to add the list of email of referral
Affiliate panel option to add the list of email of referral to ensure the referral when buy the product or service of cloudway the system identify that user is a referral.
1 vote -
New UI: Change application thumbnail if htaccess password exists, instead of ugly error
New UI: Change application thumbnail if htaccess password exists, instead of ugly error
2 votes -
Enable custom email in application admin username
When we create a new application, the system uses the same email as used when we signed up fro a Cloudways account.
I would like to suggest to have the option to set 2 or more emails in your account e.g.
- a generic email for invoices and generic account stuff
- an email that will be used as the amin username when creating a new application
- maybe even an email that will receive all server/application related notifications from the platform e.g. when a server is having issues.
11 votes -
Location Geo Content Cachie in Breeze Caching Plugin
Location Geo Content Cachie in Breeze Caching Plugin.
Currently when enabling Breeze, my geo location specific content is mucked up1 vote -
Elastic Email usage as SMTP
I have a an application developed in PHP, That application has only option "SMTP" for sending emails. I have selected elastic email service but there are no documentation use elastic as SMTP. Although I got information from support but I think that should be part of documentation.
1 vote -
Invoices available as CSV download
I have numerous servers and need to split out the costs and work out each clients bill before I can pass it to our Accounts Department. A CSV download of an invoice would make this easier. I currently have to use a PDF to CSV convertor which is not that accurate.
2 votes -
Team Permissions
Please give us the option to give permission to applications for members of specific project. right now I have to select each application to give permission to a member but instead, I want to give permission to all applications listed under the same project to a member.
1 vote -
Will be able to share any app and server with any CW user
Like in "Google Drive". Status today is that you have to create a new account for every team member and if they are already have CW account so you can not use that... I think it can and should be easier and simpler.
1 vote
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