Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
90 results found
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1 vote
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Salt & hash all passwords currently visible/viewable in CloudWays admin
While the CloudWays service is great, I've been concerned for a while now that I can simply click to copy passwords for SFTP, SSH, databases & WordPress. My concerns have been amplified as yesterday over 1.2 million compromised passwords were stolen from GoDaddy because they stored their details in a similar way: https://wptavern.com/godaddy-data-breach-exposes-1-2-million-active-and-inactive-managed-wordpress-hosting-accounts
Simply put: ALL passwords stored on CloudWays should be salted & hashed. There should be no way for CloudWays (or me) to retrieve them once they've been saved. The fact that I can indicates they are being stored as plaintext, which is a huge security issue. Passwords…
14 votes -
Highlight Invalid Domain(s) When Creating or Renewing SSL
When you have multiple domains under an SSL and in our case over 50 and the SSL cert fails due to 1 or more domains not being pointed correctly it would be helpful to have those domains highlighted so they could be fixed and not having to go through each domain to see what is causing the error.
1 vote -
Be able to name and order IPs
Hi !
It would be interesting to be able to create groups of IPs and name or tag these IPs in order to visually understand who has been given access to MySQL/SSH services.
Example :
External company 1: 127.0.0.1 127.0.0.2 127.0.0.3
External company 2: 172.0.0.1 172.0.0.2
Freelance dev: 120.0.0.1
My company: Ips list ....Thx
2 votes -
Allow API access to be granular
I would like to use the API to do a Git deploy on select applications. I would write a script and put the script on a server. As that would be the only job that API key would do, I would like to limit it by that permission/function and also to what server and applications it could do a git pull on.
So I see two ways to do this, one would be attach the API key the the current user. And what that user has permissions to in the UI would be what that key would have.
Another would…
2 votes -
2 votes
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Security
Hi there,
I recently learned about the login lock feature at BigScoots.
The Login Lock feature allows for an extra layer of login security on the WP admin dashboard. You can read more about it at the link below:
https://blog.bigscoots.com/wordpress-optimized-portal-wpo/#admin-security-lock
Will Cloudways be releasing something similar soon? It would be great to have an extra layer of login security available for our sites.
2 votes -
Able to turn-off session timeout in the Cloudways Platform
Throughout the day, I am logged out of the Cloudways platform and must re-login in order to access it. When you need to monitor sites then this can become very annoying.
I understand this is due to security reasons, when talking to customer support they also confirmed this and mentions that this is due to a session timeout and an additional layer of security for the portal. They also mentioned that there is no option to unset it.
It would be great if we can decide ourselves if we want to use this security measure and it should be possible…
1 vote -
Allow "global" or account-level SSH keys, which are automatically added to every server
Currently, we have to manage SSH keys individually for every server. It would be awesome to be able to add global SSH keys, and then when a new server is created, those SSH keys are automatically installed on every server.
Additionally, it would be nice if when we added a account-level SSH key, it was added to all existing servers.
9 votes -
Change wordpress login page url within cloudways to prevent brute-force login attempts
It would be great If I could change the login url of my wordpress site from website.com/wp-admin to website.com/my-custom-login-url in order to prevent unwanted brute-force login attempts.
9 votes -
Show Two factor Auth status on Team page.
Users can turn on two-factor authentification in their account.
But there is currently no way to see if the team members you have in your team have enabled it. It makes it impossible to enforce two-factor auth and poses a security risk.Suggestion: Show "2FA enabled" next to team members that have enabled it on the Team page.
4 votes -
Stop server from leaking SSL information
If the application is served through a WAF, you don't want anyone to bypass the WAF by accessing the server using its IP address.
Cloudways gives us the option to disable access to the application using the IP address only (apache Access Application via IP). However, the web server is still responding to SSL requests, thus leaking the certificate information that would include the common name.
The SSL certificate should only be presented to the WAF/requests using the hostname/URL and not by accessing the IP address.
It seems that cloudways is using nginx as a reverse proxy in front of…
8 votes -
Provide alerts on successful SSH and SFTP login
Please provide alerts on successful SSH and SFTP logins to a server.
These alerts are important for visibility of when someone has accessed the server and making sure that access was expected.
6 votes -
During the Let's Encrypt autorenewal process, add a htaccess file to work around protected roots
If you have a .htaccess in the root of your application, that adds a htpasswd based auth password for the entire site, the Let's Encrypt autorenewal process fails. The process create a subdirectory, .well-known/ and uses it for the renewal process, deleting it at the end of the process.
There are two easy ways to get around this that I can think of:
do not delete the .well-known directory at the end of the process. so that us customers can add in the .htaccess file in there if we want to, to leave it readable
as a part of the…
1 vote -
Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to see.
Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to click on which then opens a security check popup that shows that the site is, in fact, secure at the very moment of use. It's reassuring for users, especially on an e-commerce site, to know they are protected.
4 votes -
Security issue-Visible passwords in Dashboard needs immediate attention
Coming from different managed hosting, I just joined cloudways, only to be surprised that sufficient security for protecting passwords is not in place. I can see the passwords are visible to me but also to the support agents that have access to the same area and hence openly visible to them. They can see Wordpress password ( which is not issue, as they told me it is default one and if changed in wordpress admin, will not be reflected here). My biggest concern is the sensitive passwords for SQL database and application credentials. The eye icon placed next to passwords…
3 votes -
Labels and wildcards for database whitelist
Add the ability to label IPs added to the remote DB whitelist so you can add your own identifier to IPs. And also add the ability to wildcard IPs by range eg. 5.40.%.%, and also the ability to add by domain name in addition to IP. This will allow for better management and greater control of whitelisted IPs
7 votes -
Allow Country Blocking at the Server Level
Please consider allowing us to choose Server access to specific countries at the Server Level. If our WP sites or other applications (even our clients) are selling only within the US, why should we not block access to all other countries trying to access the server. There are so many daily hack attempts from countries outside the US, but even if this were not the case, allowing the user to manage Country Access (perhaps by blocking IP ranges) would greatly reduce the effect of DDOS attacks and also reduce server load from unrelated or unnecessary website visits. Thanks!
37 votes -
Block other domains visibility from whois services
Hi, I'd like to suggest a new feature to server owner's security, to block other domains visibility from whois services. at the moment, anyone can go to any whois service (i.e. http://reverseip.domaintools.com) and by typing domain name, or the IP address can check what other domains are hosted on this server. i think, to privacy of users and server owners, this is a lack. it may be just an additional feature, but i'm sure people would love to see this as an option to disable this from public view.
5 votes -
Two factor authentication - Mandatory for Team Members
Please add the ability for main/primary account holders to force TFA use for all Team Member accounts. Not having this capability (or the ability to see TFA status on Team Member accounts) is a significant security hole, of the type that could lead us to migrate away.
4 votes
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