Skip to content

Product Improvements: Flexible

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

102 results found

  1. Add to CloudwaysCDN DDoS Protection and WAF

    Now that there is a Partnership With StackPath this shouldn't be hard. Add another option, charge more, but add the possibility please. If you look at the comments about CloudwaysCDN on the Facebook Group and on the blogpost about it you'll see there is a demand for it.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Enable/ Disable mod_security

    Please add Enable/ Disable for mod_security . This will increase our servers and applications security.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Please make your cloud server SOC2 compliant.

    Please make your cloud server SOC2 compliant.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Cloud Firewalls

    Will you offer a service similar to Cloud Firewalls, as provided by Digital Ocean? You can check the link here: https://blog.digitalocean.com/cloud-firewalls-secure-droplets-by-default/

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Security Log for Team Members

    I would love to see some form of a actions/security log which is stores X amount of entries per month.

    What Security/Actions Log?

    Ability to track who has logged in from where.
    Which Team Member has moved, created, deleted applications.
    Which Team Member has changed a setting within Servers/Applictions.

    Any other detailed information.

    Here is an example that PHPBB uses, or Wordpress Security Audit which has similar functions as to what im suggesting.

    http://cdn.inmotionhosting.com/support/images/stories/edu/phpbb/maintenance/mod-log.png
    http://files.staticfsr.org/files/images/PhpBB%203%20Admin%20Logs.jpeg

    Ability to export the log via csv would be great too. This would keep your DB less cluttered as you would purge the entries every…

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Virus Scanner to find infected malicious files

    Hi, I have found my wordpress file corrupted by some malicious code due to which our site is running slow. This code was found in all functin.php files. I was not understanding suddenly why site performance got so much degraded. After checking all file and uninstalling plugin then too i didnt find reason for same. After long research i got to know that some code has been uploaded to function.php file. I haven't reseted file permission so its some server security lack that such code was uploaded. Now i want to scan file to check that no more infacted files…

    99 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. IP Ranges

    Need to the ability to save IP ranges to security rather than one at a time.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Enable Encrypted RDS MySQL Database

    Enabling Encrypted MySQL Database on Amazon AWS would enable encryption at rest and improve security.

    This would be a truly unique offering (trust me, I have been researching this for days), one that I can't believe isn't more requested or offered given the hacks and breaches we have seen over the last few years.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Allow customers to create database users

    When having Master Credentials you con go to the MySQL Manager and create a user, but when you want to save you get:
    "Access denied; you need (at least one of) the CREATE USER privilege(s) for this operation"
    You should allow permissons for Master Credentials to creat DB users

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Single Sign-on / SAML authentication for access to the cloudways console

    Provide the ability to leverage SAML providers like Okta, OneLogin, or ADFS for single sign-on to the cloud console. This would improve security for as well as the user experience.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Two step verification - Sms instead of scanning bar code

    Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Require SSH keys for login / SFTP

    Once SSH keys have been set up on a server, password login should be disabled, or at least have an option to disable it.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. add SMS option for two factor authentication

    Two factor authentication is important but at the moment I don't really feel I have this option.

    Please add SMS as an option for two factor authentication.

    I prefer SMS as a two factor authentication method.

    I don't really want to use google authentication anymore as I just had the IOS app lose all the settings. Plus I find it more cumbersome than SMS.

    Thanks!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Add the ability to lock down file write access per application (so one a compromised application cannot affect other)

    Applications on the same server currently have write access to each others' files by default, which is an unnecessary security risk. For example, if you have multiple Wordpress applications on the same server and one gets compromised, the hacker could also compromise any other applications on the same server. If possible, it would be worthwhile to at least have the option to lock down file write access on a per application basis. I believe you already have apache running under separate users for each application, so this might be as simple as disabling the www-data group permissions.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. HSTS (Strict Transport Security)

    Hi,

    Do you support HSTS (Strict Transport Security) in the future? Maybe it will add more security.

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. fail2ban

    I was wondering if fail2ban was available on cloudways instances. I would love managing login attempts and throttling bots with it.
    This could even be integrated in the console at application level.

    I know I can do this with WordFence and others, but it's so much more efficient. Doing this kind of thing with WP plugins is so inefficient, it still require PHP processes.

    While not replacing a full DDoS and WAF service, this is probably still a good affordable and efficient protection and I have the feeling that is being already used for handling ssh login attempts.

    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Deny all, permit only from my country

    I would like to have the capability to permit connections to my website only from my country. The site is on our local language and there is little to no reason to permit connections from other places (aside from Google robots).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. SFTP access by white listed IP only

    SFTP access should be able to be set to only accept a white listed IP address.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allow firewall options

    Allow us to customise the firewall (to define which port numbers can be opened)

    47 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base