Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
217 results found
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Add Live Site Access Creds to Staging Site Access Tab
Currently you have to navigate from staging site to live site to find access creds. Those who want this changed have voted substantially.
The new idea here is where to put it in the new CW console. You already have three tabs; add a fourth.
1 vote -
1-click copy info button for Cloudways Migration tool
It would be great if the "Migration Tools" section of the Cloudways application panel had another button which could copy a JSON string with all the necessary information that we could then paste into the Cloudways Migration tool page.
That takes less clicks around!
In the new experience you need to jump back and forth between tabs of application details to copy all the necessary information.
In the old interface it was fairly easy to collect all the needed information for Cloudways Migration tool (BlogVault plugin) from the application "Access Details" section. Everything were in the same page and with…
1 vote -
staging sites
Hello, Can you please roll out a bug fix for the following :)
By default let whatever team member that is creating a staging site to have full permission to use it?
I've just found out a team member created a staging site but is unable to access it. As admin, I had to tick his staging site for him to be able to do anything with it!
Thanks
1 vote -
Server / App Dashboard List View
Hello :)
Can you please ask the team responsible for the dashboard User Interface to allow more than 10 records to show for SERVERS and APPS?
And also, to be able to set the ordering by NAME, and save that preference too? (so I can add a number prefix and order SERVERS and APPS in the order I'd like?)
I find myself constantly having to navigate to 2nd page of SERVER or APP listings to find the SERVER or APP I need ...
It's not a great experience when you have multiple tasks to do for both SERVERS and APPS…
2 votes -
Add tagging system to sites.
This could use the 'project's' feature but need to be implemented as a tag system similar to how 'staging' appears. Would be super handy at a glance to see if a site is 'in development', 'staging' or 'live'
2 votes -
support an option to disable Staging/Live syncing options from the UI
I would like to have a way to disable the PULL or PUSH process between staging and live.
For example, when using Staging as a "test" environment, I do not want to let anyone to get the DB content from Staging and send it to Live.
Vice-versa as well when, for example, I want to use Staging as a "pre-live" environment, where I want to enforce a single-way data flow.
So, I would like options to enable/disable sync code + database from one to another, so only a single flow can be enforced.
Thank you!
4 votes -
Deployment via Git - Verbose error message
I ran into a "random" thing today trying to authenticate Github repo.
I tried multiple times to authenticate and on each time I got error "Unfortunately, operation failed due to unexpected error."
I contacted support and they were able to use the same repo as I did and it authenticated fine.
Support also was not able to see any errors for today.
A bit of a mystery what exactly happened - verbose error message might have helped :)
2 votes -
ability to update admin panel url link
After using security plugins to change the wp-admin URL I would like to be able to change the URL link in the admin panel section of an application. It seems like a simple change.
8 votes -
Remove username/password restrictions on htaccess "Password Protection"
Currently when setting "Password Protection" on a staging server, the username field has a restriction of "Only lowercase alphanumeric characters are allowed", and the password field has a series of requirements for a strong password.
I am all for password strength in most cases, but in the case of htpasswd protection, I think people have a variety of use cases. For instance you may want to only provide reasonable protection on a staging server to keep search engines, and bots out, etc etc. And often times you share staging with a client.
It would be nice to be able to…
3 votes -
To be able to browse files per application Because I can't connect to the server via FTP / SSH
To be able to browse files per application
Because I can't connect to the server via FTP / SSH2 votes -
Allow to create multiple Origin Server with cloudflare
Origin Certificates
Generate a free TLS certificate signed by Cloudflare to install on your origin server.Origin Certificates are only valid for encryption between Cloudflare and your origin server.
When I try to do this with cloudway just have the option for one domain and not multiple domains.
I hope cloudway create the option to add more domains and not just one.
1 vote -
Allow CW Signup with any email address (not only Gmail)
Currently, it's only possible to create a new account with either a Gmail address or a branded email address.
I strongly encourage you and suggest allowing any email addresses to create a Cloudways account.
Gmail → can't force a client to use Gmail
Branded email → if the branded email should be migrated to Cloudways (using Rackspace) then its not recommended to use this email address to manage the CW account itself.Workaround: Change email address after account creation. But this can be only done once. And it's again an annoying process for a client who needs to do that…
3 votes -
Have a Password Protect for any Application just like Staging Applications
Just simply allow the same password protection option from the UI like staging applications have for any application.
12 votes -
Accept Ed25519 keys on the Dashboard/Console
Please, consider adapting the Dashboard to allow the adding of Ed25519 keys for SSH sessions.
RSA, the cryptographic method currently in place for SSH sessions, is mathematically breakable, which is why long keys are necessary to keep security; nevertheless, there is always the possibility they could be cracked. Also, for long term protection, RSA keys should now, supposedly, contain at least 15360 bits; of course, this is unrealistic in a real environment, as it decreases performance and increases strain on the communication channels.
I pledge for the usage of Ed25519, considering a mere 256 bit key is enough to guarantee…
14 votes -
server delete
I'd like to get a product feedback. The "server delete" functionality should not be made available to a user with Full Console or Limited Console Access.
1 vote -
Restore an app from backup it's asking me to rollback/delete - The buttons wording is unclear and ambiguous. Need a better explanation.
Restore an app from backup it's asking me to rollback/delete - The buttons' wording is unclear and ambiguous. Need a better explanation on the process and the outcome for each button and choice.
2 votes -
Add a note option for whitelisted IP addresses
Under the security tab, make it possible to add a note for every whitelisted IP address. Then I can remember which IP address is the one off coworking space, which is the developer that’s no longer working for us, quickly find my old IP address after my ISP changes it again, etc. -- all allowing me to keep IP addresses that are whitelisted tidy and at a minimum.
2 votes -
Reset team members password without support ticket
Reset team members password from https://platform.cloudways.com/team/#####/manage
2 votes -
Post-migration synchronization delay notice
I had my first migration and it failed (sort of) - the application crashed and was unavailable, and was also impossible to delete.
I tried another migration, with the same result - but by the time the second migration was completed, the first one suddenly started working!
The support agent was just as confused as I was. He did mention this problem occurs sometimes.
I suggest to include a small "please allow 5 minutes after migration for server synchronization". This could save a lot of support time and frustration (After the second migration failed I was ready to throw in…
1 vote -
Monitoring info at scale
Hello!
https://fluid.services/wp-content/uploads/2021/04/stats1.jpg
It would be nice if some of these stats could be displayed
https://fluid.services/wp-content/uploads/2021/04/stats3.jpg
in this area when looking at all servers
i have a bunch of servers now and it would just make my life easier to see some of that info at scale
and I'd be more likely to upgrade something (more money for you guys) if I can see it all in a list like that
that's it! Just wanted to pass it along as something to consider down the line! I'd consider it a quality of life improvement for customers with multiple servers :)8 votes
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