Skip to content

Product Improvements: Flexible

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

118 results found

  1. Please add another email company

    Please add more options to easy integrade another email company. I don't like Rackspace it often has problems with receiving/sending.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Create a way to download the ElasticEmail logs without logging in to the Cloudways portal.

    There needs to be a way to have the ElasticEmail logs retrieved without having to log in to the Cloudways portal.

    This is an easy thing to forget to check often, and the logs are not eternal so if you forget to do it the logs are gone forever.

    We use ElasticEmail at Cloudways solely for sending contact forms from WordPress websites. When a form has multiple recipients at different email domains it is very important to verify the email are being sent and, if not, to see the reason so it may be addressed.

    How often should we check…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow us to verify domains for Elasticemail without enabling tracking

    Tracking is optional with Elasticemail, and I do not want them rewriting links in emails or tracking clicks. Especially because we do not have access to view any of this data.(!)

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Elastic Email notification on limit Exceed

    i am using elastic email service as a addon and i had opted for 8000 emails/month plan but when then limit crossed i did not get any alert from cloudways from last 2 days i was facing issue of email as email were not going from my website then i checked my cloudways account before some time and found that limit has been finished for emails.

    SO here i just want to advice product team that kindly make a provision to send email to customer once the limit exceeds for emails.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow Wildcard SSL Certificate to be used across multiple applications

    Currently you can only use a wildcard SSL certificate with one application, which limits its usefulness to a multi-tenant web application like WordPress Multisite.

    If you setup a second application that uses a subdomain that would be covered under your wildcard SSL you unfortunately cannot use the wildcard cert.

    As an example:

    Application 1 has the domain example.com and a wildcard certificate *.example.com

    Application 2 has the domain forum.example.com

    Application 2 should be able to use the wildcard certificate from Application 1.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Checkboxes on the Elastic Email "Verify Domain" page

    Please could you add checkboxes to the "Verify Domain" page so we can see clearly which DNS records are missing?

    I am colour blind so I find it very difficult to see the colours Red and Green properly. If there were checkboxes it would be much clearer to see. I imagine this is quite an easy fix to make. Thanks

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Need astra pro with multisite support

    Hi i appreciate you for bringing astra pro with 1 year trail version but i am disappointed because it doesnt support for multisite it support only creating single site

    please take new update and make it possible for create multisite with astra pro preinstalled theme

    as soon as possible thank u

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add Cloudflare Enterprise Clear Cache REST API Endpoint

    There is a manual cache clear button in Cloudway's control panel for clearing the Cloudflare Enterprise cache, but no way to clear this automatically.

    Adding a new REST API endpoint https://developers.cloudways.com/docs/ to do this would allow developers to automate this when doing a deployment, or when clearing their application cache.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Object storage addon

    Add Object Storage S3 Compatible or add s3 aws addon or Digital ocean space storage or linode

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Cloudflare Full Page Caching for Magento

    Hello,
    Please also add full page caching in cloudflare CDN for Magento websites

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Custom Name Server for Cloudflare Enterprise add-on

    Cloudflare has a business level option to create custom name servers.
    With so many enterprise options with the 'Cloudflare enterprise' add-on,
    incuding the cname of secure.cloudways.cloud

    I would request custom name servers to be part of the offering.
    It could be as simple as cloudways.ns.cloudflare.com
    or as detailed as ns.mydomain.com

    Thanks

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Integrate patchstack

    Integrate patchstack pro as add-on for free or a special price. They identify plugin vulnerabilities in your WordPress sites and patch it! It's a security must...

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Support Mainland China Data centers in Cloudflare CDN with the Cloudways Cloudflare Enterprise plan.

    Have client sites for clients situated in Mainland China, and also sites that target the Mainland China market. Would be extremely helpful if Cloudways were to have servers situated in China, and if the Cloudways Cloudflare Enterprise would support data centers in China.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Digital Ocean block storage

    Could you please add a option to upgrade just a computing power (RAM & CPU cores etc.) without increasing SERVER'S OWN DISK If I already have enough space available on block storage?

    Since most of the time 50GB is enough for logs and operating system operation. After then I just want to upgrade computing power without increasing SSD.

    I'm making this suggestion based on this statement:
    "once you add a Block storage, the SERVER's OWN DISK becomes unusable for web files, it is dedicated to LOGS and server Operating system only."

    If it is possible, please make this feature available.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Notification when Elastic email hits 90% of your subscription

    Currently you get an email when you hit 70% and 100%. That's a very big gap.
    A 90% limit reached lets you know when it's really critical.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Increase Max Storage on Amazon EC2 or Addon for Amazon S3 Cloud Storage

    Increase max storage scalability for the Amazon EC2 server or an addon for Amazon S3 Cloud Storage.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Add block storage integration to Wasabi and Backblaze

    For those of us who have large websites with respect to images, it would be very helpful to have blockstorages in dedicated clouds for these purposes, even if this means an additional cost.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add e-mail body to Elastic email logs

    It took 3 days for support to get the body of 82 e-mails that were bounced for some reason... Ingoing and outgoing mails. We had to know the content of the e-mail since, website contact form e-mails, purchase confirmation e-mails, and so on, were not delivered.

    Since this is critical to us and our clients, it would be nice, if we could have the content of e-mails in the logs.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Access elastic email dashboard

    Need to be able to access Elastic email dashboard to be able to remove or subscribe. Had a major issue where our internal email address was blacklisted/blocked somehow. Had to contact you to take car of it, but only after Elastic email told me what to do...

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base