Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
142 results found
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Protecting files in a specific folder
I'm using WordPress and Easy Digital Downloads plugin to sell downloadable files online. I need to protect files in a specific folder. I found the following article but unfortunately currently there isn't any setting to setup a redirect at Cloudways dashboard. Deactivating Nginx may fix the problem but there isn't any setting for that as well. I'm sure that there are many people who sells downloadable files online, and protecting files is very important for us. I hope you will consider to fix this problem.
https://docs.easydigitaldownloads.com/article/682-protected-download-files-on-nginx
3 votes -
allow install icecast on server
allow install server for radio streaming icecast with
sudo apt-get install icecast2 ices2 vorbis-tools3 votes -
3 votes
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[BUG] Restarting server should NOT reset timezone settings!
See ticket #515245. I already reported this last Nov 2023 and happened to me this April 2024. Still not fixed!
Server restart (either purposely or because of payment issues) should NOT reset the timezone. But rather SHOULD retain timezone settings.
This is super hassle.
2 votes -
Maintenance Mode for sites using CloudFlare
Display a maintenance page, or ability to redirect to another URL, when either a server upgrade is in process or when the server is not available. This feature called waiting room is available on cloduflare but not for cloudways users.
https://developers.cloudflare.com/fundamentals/basic-tasks/maintenance-mode/
2 votes -
ipv6 whitelist
Add the option to whitelist ipv6
2 votes -
Allow Hotlinking Protection with Cloudflare Enterprise
It is a must to allow hotlinking protection with Cloudflare. I've been trying to stop hot linkers for 4 weeks and can't do this with the Cloudflare Enterprise.
2 votes -
Please offer option to disable Push or Pull in the Staging Management.
Very needed feature is to be able to disable Push or Pull in the Staging Management. We have stopped using that feature all together because mistakes in the past have broken Live sites and we had to recover through backups, losing sales. Push is just too dangerous when clients have access to the Cloudways dashboard and many want to. It's their server. Also, late night work has led to mistakes too just out of exhaustion. But Pull would be nice in order to update the Staging site.
2 votes -
Local backups per app
Currently local backups are hazardous to servers with less than 50% free disk space.
If enabled your server will crash when automated backup schedule runs.
We need a usable local backup feature for people who use their space cost effectively.
2 votes -
Enable apache directory listing in public_html
Apache directory listing can be very usefull when you need to provide several GB of data to the public, like daily newspaper roundups or other kinds of files that are heavy and are provided as a service to our clients.
I suggest CW to allow clients to enable apache directory listing or at least gives us the possibility of enabling it in only a few directories though CW support.
2 votes -
Support laravel Octane
Laravel Octane supercharges your application's performance by serving your application using high-powered application servers, including Swoole and RoadRunner. Octane boots your application once, keeps it in memory, and then feeds it requests at supersonic speeds.
2 votes -
FFMPEG
Please update ffmpeg version it's important please.
2 votes -
More options to customize the server.
For customers who dont want a full stack application server and want to use the server only as a webserver (using apache or nginx), it would be great if you can provide such an image as an option.
All the other services running on the server unecessarily consume server resources even if they are not being used.
Alternately, if you can grant the master credentials the ability to start and stop specific applications like mysql etc, via a custom script or via a setting in the console ui that would also work.2 votes -
Offer the possibility to download old backups
Would be nice to have to possibility to download locally also old backups
2 votes -
POUCHDB and COUCHDB support
For offline first mobile apps
2 votes -
phpredis support on laravel hosting. predis is no longer recommended.
phpredis support on laravel hosting. predis is no longer recommended.
2 votes -
Increase Varnish Cache Expire time options beyond 24 hours
Increase Varnish Cache Expire time options beyond 24 hours to up to 7 days.
2 votes -
Allow DDNS Hostname for IP in Security
I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)2 votes -
Managed ip restrictions - nginx locations
It would be great to be able to edit the location section of NGINX so that we can restrict access to an application and prevent a WAF bypass.
2 votes -
There must be more than one data base creation option for one application
There must be more than one data base creation option for one application. some times we have to create more than one database for few operations in Magento 2 but working on cloud ways we have to go far long way for it by installing another app which definitely overload server and result increase of cost if resource is increased or if resource is not increased then performance decline is the consequence.
for example a Magento developer or user want to use a theme quick start pack he has to create a new data base and what if he already…
2 votes
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