Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
167 results found
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3 votes
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Show maintanance page while the server upgrade is in process
The server upgrade takes somewhere between 10-15 minutes and during the upgrade, visitors can't access the website. They see a 503 error.
I think Cloudways should show a maintenance page while the server upgrade is in the process.
3 votes -
Add Database Server like RDS for multi server applications.
Multi-server applications are very common these days.
Example: Application files on one server and Database on another server like RDS.
We need such option to put our large applications onto it.3 votes -
Allow NGINX to work in all but specified folders
I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.
Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.
3 votes -
Server speed
tools.pingdom.com lets me see the pageload speed of my site from various countries. I'd like to be able to compare servers before buying.
e.g. I tried Vultr in Singapore - very slow loading into Australia. Moved to Linode in Freemont - 2x the speed for the same site.
Took 2 days of setup and testing and trial accounts to work that out - perhaps there is an even faster server? I can't try them all.
Just put a 1mb web page on each server. Publish the url. Now I can compare at GTMetrix or Pingdom to choose the best server…
3 votes -
Support npm install --global
Right now, it throws a permission error. This is helpful for tools like gulp.
3 votes -
3 votes
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database server and code base server should be different
database server and code base server should be different. specially in AWS where we can create both application server and database server.
3 votes -
3 votes
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PHP 8.4 Upgrade
PHP 8.4 was released in November 2024 and I think it would be great to have PHP 8.4 rolled out as an option for CloudWays servers. Currently the max PHP version you can select is 8.3.
2 votes -
Add default Apache process recycling
I recommend setting a default value for MaxConnectionsPerChild (e.g., 1000) to help manage memory usage automatically. Recycling Apache processes after serving a set number of requests prevents memory bloat and helps maintain steady site performance, especially during high traffic periods.
Why this matters:
Enhanced memory efficiency: Recycling processes keeps memory usage stable, preventing memory bloat.
Improved site performance: Prevents slowdowns caused by excessive memory use during traffic spikes.Currently it's not set.
2 votes -
HTTP/3 and LiteSpeed Server
Adding http/3 & LiteSpeed server by default. or make it one click configuration
2 votes -
Preserve git repos when cloning
The clone process should preserve any git repos on the server.
Right now, the .git directory and .gitignore file is excluded from a clone.
This means, in order to restore the repo after a clone, we need to remove the existing files and pull the repo down again from the origin (github in our case).
This should not be necessary when cloning a server, which is supposed to make an identical copy.
A clone (that is, making an identical copy) should preserve any git repos present on the server as these are a key part of many workflows.
2 votes -
extra disk or increase disk space for additional space instead of having to increase server size
Feature to enhance/ increase disk space to allow to add extra disk space without having to increase scale up entire server compute.
2 votes -
Allow downgrading server instead of having to clone. Scaling options should be up and down.
Allow downgrading server instead of having to clone.
Scaling options should be up and down.
2 votes -
i suggest you to use litespeed web server on yours server
I suggest you use the Litespeed web server on your server
2 votes -
Improve the Database Selected Tables Window Layout in Staging Management
The staging management window that allows for the selection of which database tables to push or pull between staging and live is completely useless in it's current format of a horizontal list with truncated table names. The table list should be alphabetically columnar with the full table name in view to make for easy selection.
2 votes -
During Vertical Scaling down time display a landing page for customers
During Vertical Scaling when the website goes down it would be great to see cloudways display a page like "Back soon currently making this site more awesome" or something to comunicate that the website will be back up after the scaling as no server side extension or feature can run for most of the upgrade it just shows as no responce from server.
2 votes -
SafeUpdates monthly option for scheduled updates
I think it is essential to have the option for monthly schedule updates. Plugin updates sometimes can break a site from faulty code, and I think it would be useful to have the option for not-so-regular updates. A monthly option sounds ideal because it will reduce workload for our developer to check on regular base the site after the updates which now the latest scheduled option is weekly.
2 votes -
Mirror Servers For Faster Worldwide Access
My customers are in the USA and my employees in Asia. The US based server is super fast when accessed from the USA, but from Asia it's slow. I want to run a duplicate mirror server in Asia, but have been unable to find someone with the skills to do this. Would be a great feature if Cloudways could do this with a few clicks.
2 votes
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