Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
138 results found
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IPv6 support for AAAA DNS entries
We need an ipv6 address for servers to link in the DNS settings.
12 votes -
Allow changing when the full backup runs
Currently the backup process do a full backup every 7 days, with no option to change that (confirmed by the tech support).
If you have a large amount of files then running the full backup this generates a huge spike in bandwidth usage and also affects the CPU load for an extended period of time (in my case 25% load for 2.5 hours).
I suggest to have an option in the control panel to specify the number of days between full backups.
1 vote -
[BUG] Restarting server should NOT reset timezone settings!
See ticket #515245. I already reported this last Nov 2023 and happened to me this April 2024. Still not fixed!
Server restart (either purposely or because of payment issues) should NOT reset the timezone. But rather SHOULD retain timezone settings.
This is super hassle.
2 votes -
Enabling application-level PHP version upgrade or downgrade
Enabling application-level PHP version upgrade or downgrade could significantly enhance flexibility for developers and administrators. Currently, PHP version management is restricted to server-level changes, which means any adjustments apply universally across all hosted applications. By allowing individual applications to select their own PHP versions, organizations can ensure compatibility with specific applications while testing newer versions on others. This capability would support better version control and mitigate potential disruptions caused by broad server-level upgrades or downgrades. This feature is particularly useful in environments where different applications have varying requirements for PHP versions due to dependencies or ongoing development.
1 vote -
PHP Timezone - Berlin - Germany
Add a PHP Timezone for Berlin - Germany (GMT +01:00)
1 vote -
Add option to send a backup to dropbox or other cloud storage provider in the Cloudways Console
Add option to send a backup to dropbox or other cloud storage provider in the Cloudways Console
Right now it's a slow process having to go to FTP client and download backup.
Add option to send a backup to dropbox or other cloud storage provider in the Cloudways Console.
23 votes -
Add option to enable TCP forwarding in SSH Server
Add a toggle for TCP forwarding in the SSH Server to the advanced tab in the Server Settings (default off) to enable Remote Development over SSH in Visual Studio: Code.
7 votes -
Allow users to enable PHP extensions that do not already exist on Cloudways.
For many applications, plugins, etc. - we may need to enable PHP extensions that aren't already enabled - and are not explicitly set in the "disable php extensions" list.
(eg. settimelimit() )
1 vote -
Multisite - New ssl unregistration issue due to expired domain, work automation fail
- We are running a multi-site.
- You have registered a new cloudway domain and ssl to add a new site.
- Your ssl registration has been denied. I found out the cause through your support.
- The cause was that some of the existing registered domains no longer point to my server.
- For resolution, expired domains were deleted from all networks.
- Request a review to prevent problems: I hope the cloudway will be improved so that even if the domain registered with the existing server expires, it will not affect the entire network setting.
This is a fatal issue that requires manual management…
1 vote -
API to detect idle cpu usage
I need an an API to detect the level of server CPU usage at every given point in time that I can implement in php to when when to execute certain high CPU tasking queries or not? I want to get the idle CPU percentage via php. Is it hard to provide, develop or give out to client.
1 vote -
To create a staging site /wp-admin URL under access details for a staging site.
There is a need to access a staging site's wp-admin URL. However, I could not find it as there is no "admin panel" under "access details" in Cloudways' application setting.
1 vote -
please store domain names
please store domain names on the server and affordably
1 vote -
New API for Used Space in Applications
Dear Cloudways Team,
I hope you're doing well! 😊 I've been loving using Cloudways for my projects, and I have an idea that I believe would make things even more incredible.
It would be fantastic to have an API that gives us the total space used by all applications on a server. This would make resource management a breeze and decision-making even smoother. Just imagine how awesome that would be!
Can we make this happen? I'm sure many developers would be thrilled.
Thank you for your ongoing time and effort to make Cloudways better and better. You guys rock! 🚀
…
1 vote -
Please provide the load balancers to handle the high traffic
Please provide the load balancers to handle the high traffic
1 vote -
Maintenance Mode for sites using CloudFlare
Display a maintenance page, or ability to redirect to another URL, when either a server upgrade is in process or when the server is not available. This feature called waiting room is available on cloduflare but not for cloudways users.
https://developers.cloudflare.com/fundamentals/basic-tasks/maintenance-mode/
2 votes -
Add option to increase Cache Size
As of now there is no option to increase the max allowed size for Radis and maybe Varnish Cache as well.
Can you please add the option to set the cache size per application so we can allocate more resources to larger applications.
A simple WooCommerce site is easily maxing out the Radis cache and causing significant slow loading of variations.
1 vote -
Auto notification (by email) when a server is down!!!!
When maintenance is done by the server provider (not by clodways), for example, vultr, it can happen that the server simply goes down and there is no notification about it. This is a critical issue! We must be notified immediately when a server goes down! This is essential!
1 vote -
Allow Hotlinking Protection with Cloudflare Enterprise
It is a must to allow hotlinking protection with Cloudflare. I've been trying to stop hot linkers for 4 weeks and can't do this with the Cloudflare Enterprise.
2 votes -
Reinstate the generation of CSR
Reinstate the generation of CSR. Why has this been removed, are you trying to make the process of installing a new SSL less streamlined?
What other things will you start removing in future?
1 vote -
Provide verbose SSL/LetsEncrypt Logs or Error Messages
If you manage a lot of domains on a single application it's not possible to see which are preventing a renewal/request without contacting support.
It would be good to have a text box result, or even a live console/trace view for the certificate renewal process (as if I was doing it in certbot/console myself) in order to diagnose issues.
3 votes
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