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36 results found

  1. MetaMask Extension | Broswer Extension

    Therefore, here comes the MetaMask Extension, it provides security to the funds to most extent, but it still needNs assistance from the users, as they should have to follow a few common preventive measures while using the wallet.

    https://sites.google.com/metamaskius.com/metamask-extension/home

    https://sites.google.com/metamaskius.com/metamaskchromxtension/home

    1 vote

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    0 comments  ·  Payment Methods  ·  Admin →
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  2. payment problom

    Good Morning,
    Look, I've been closing my subscription for two months and you're still charging
    I am asking for credit for the last two months!!!

    2 votes

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  3. refund

    I do not use this anymore..
    And I deleted my account on cloudways.
    Why should I pay??
    Refund it please
    My google ID is [email protected]
    Contact me ASAP.

    2 votes

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  4. date of the credit card

    The debit date of the credit card should appear on the invoice

    1 vote

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    0 comments  ·  Payment Methods  ·  Admin →
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  5. per server billing - all under "one roof"

    we manage multiple servers, it would be really beneficial if our customers can pay directly for thier own server resources.
    rather than combining all under one invoice, I should be able to select the server and choose its own billing options for that particular instance - thereby allowing the customer to control the cost.

    3 votes

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  6. Add Apple Pay option for recurring payments in Cloudways Console

    Add Apple Pay option for recurring payments in Cloudways Console

    2 votes

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  7. should start accepting currencies from your clients countries. it's increasingly difficult finding USD and Euro here in Nigeria.

    should start accepting currencies from your clients countries. it's increasingly difficult finding USD and Euro here in Nigeria.

    2 votes

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  8. Remove credit card detail if user already link PayPal account.

    There should be a facility to remove credit card details / debit card detail for user if they have link PayPal account

    2 votes

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  9. Option to change the time to autocharge CC

    Please have the option to change the time of billing. I have set my CC to be disabled during my sleep time. I want to be charged outside of it.

    2 votes

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  10. Add support for Backup Payment Method

    Please add support for a backup payment method on our accounts. Preferably multiple backups, if possible. So that you can bill the backup payment method if the primary one fails for some reason.

    I recently had an issue at my day job with one of our corporate accounts, where we are hosting around 200 new websites per month on your platform. When the payment method failed, I had less than 48 hours to get the issue resolved or I was facing the possibility of hundreds of client sites being deleted. This can never happen if you want to support enterprise…

    3 votes

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  11. Allow Cloudways clients to choose which order you process our monthly payments from

    Cloudways already offers the ability to add funds to our accounts.
    If there are no funds in our account at the time of payment, it automatically uses the credit card on file.

    Allow us the option to choose which is the primary form of payment: credit card or account balance.

    I find this VERY important because if there's an important reason not to be paying attention to emails and the credit card on file doesn't work, your system will shut down our servers in 3 days. Plus the added stress to stop what we're doing to figure out why the…

    4 votes

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  12. Please ADD 🇮🇳Indian🇮🇳 Payment option.

    Indian payment option
    1-RUPAY Card
    2-UPI
    3-WALLET payment option (paytm, phonepe, amazon pay)

    Please feel😭 our problem🤕.

    4 votes

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  13. Add per-server payment methods

    It would be great to have the option to specify payment methods on a per-server basis. This way, I could allow clients to pay for their own server without having to transfer the server to a client account. Most of my clients don't understand, or care to learn, about having their own account. They just want to pay and have me take care of the details.

    Ideally, I could establish a default payment method for all servers on my account and then override payment information for individual servers as needed.

    3 votes

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  14. 6 votes

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  15. SEPA direct debit

    Instead of paying automatically via creditcard, please provide SEPA direct debit for IBAN.

    3 votes

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  16. Let us specify a billing contact for invoices etc.

    As the main account holder I want to have invoices sent to another email address of my choosing, so I don't have to manually forward them to the person who deals with our finances.

    4 votes

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  17. Accept Discover Credit Card as payment method.

    I am in utter disbelief to learn that I cannot pay my bill because my business uses Discover. Discover is one of the most popular networks, what gives? Why???

    5 votes

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  18. Add Indian Digital Payment Option like Paytm, UPI, Google Pay, etc.

    Please Add Some Indian Payment Features like
    1. Paytm
    2. UPI
    3. Google Pay
    4. Wallet

    6 votes

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  19. Paypal Recurring Payments

    We need Paypal Recurring billing. I don;t have a credit card and I hate to login everytime and pay with Paypal. Could you please enable Paypal Recurring payments.

    7 votes

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  20. When editing credit card details indicate going to another site

    When I go to change my credit card details it takes me to this site:https://live.adyen.com/hpp/pay.shtml

    from this page

    https://platform.cloudways.com/account/credit_card

    It's an off-site page that is not part of the domain --

    • 1) minimum there should be a message on the link to say going to a 3rd party trusted site --- -2) can it not be kept on the domain somehow

    **) NOW I am left wondering WHO is taking care of my credit card details !!!
    - who is adyen.com
    - what privacy info do they store about me
    - what access do I have to that info …

    4 votes

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