Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
49 results found
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Add Search bar to the new Cloudways dashboard
The new dashboard/interface for Cloudways looks great, but you guys REALLY need to put the search bar back at the top for quickly finding apps and servers. I have too many to simply click through and find them. Until this is added, I'll have to stick with the classic interface.
18 votesGlobal Search Bar is added in the new console.
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Client Specific Billing - Allow us to charge clients for App monthly or anually
This feature is a must, I'm surprised it hasn't caught on any attention. I have a server with 25 applications each one for different clients. I have to keep a log of how much each client has to pay every month or year. If we could do this directly in Cloudways it would be great.
48 votesWe're excited to announce the release of Client Billing, allowing agencies and freelancers to invoice clients directly from Cloudways.
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Purge old log files from server in one click
Old log files take a lot of disk space. It would be great if we can remove all old log files from the Control Panel.
5 votesWe have introduced an Automatic Disk Cleanup feature which addresses this request.
The Automatic Disk Cleanup feature has a tendency to cleanup the server's unwanted files (logs, temporary folder, backups, etc.) that could either be cleared on demand or scheduled to be triggered at a threshold of 80% disk utilization of the server.
More information on this could be found here:
https://support.cloudways.com/en/articles/5123297-optimize-your-server-disk-space
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Backup Process Improvement
Hello Team,
As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)
Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.
If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.
Suggested Backup Process
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54 votesHello
We are glad to announce that we have successfully released the Partial Restore functionality on platform
Thanks to the Partial Restore feature, users will now have more granular control on what should be restored, ultimately, being able to accomplish more.
Thanks to this feature, users can now choose to:
Restore Complete Site.
Restore Webfiles only.
Restore Database only.
For more details kindly refer to our Knowledge Base article https://support.cloudways.com/en/articles/5123320-how-to-do-a-point-in-time-restore-of-your-application
Regards
Cloudways Team
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enforce https
Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.
42 votes -
Control panel change
For convenience; I would like to change the password and user name shown under ACCESS DETAILS - > ADMIN PANEL; to match my old account details. This is so that when I log into Cloudways, I can quickly navigate between Apps and websites without having to rely on browsers to store passwords for admin panels. This is why I was originally attracted to cloudways, but then realised after migrating that i had to use other logins.
1 voteWe support application password reset functionality in Cloudways Platform please refer to https://support.cloudways.com/en/articles/5126419-how-to-change-your-application-admin-password
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Add a console to manage email aliases
Hello, I suggest you add a console to manage email aliases to arrive in email boxes of created email accounts managed in Rackspace. Other hosts do that, and I like to be flexible with creating aliases. Thx.
1 vote -
allow search by autogenerated app folder name
would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.
1 voteThis is now live, users should be able to search apps and its server with system generated app folder name.
Regards,
Cloudways Team -
Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error
It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.
1 voteThank you very much, Bryan, for highlighting this issue.
We have now fixed it. You should be able to remove git deployments from Firefox as well now.
Cloudways Team
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Create an On/Off Switch for the apps (start/stop apps)
A switch that easily allow switching an app on or off.
57 votesThis feature is now live, you can control app access (enable/disable) from the console.
for further reading, https://support.cloudways.com/how-to-stop-application-access/Regards,
Cloudways Team -
Choose what time of the day do Backups
Sometimes I notice high cpu usage in the middle of the day and is because of the automatic backups, would be great if is possible to choose what time of the day doing that.
9 votes -
Make the "Restart" Buttons Work in the New Platform
When Apache or MySQL go down, the "restart" buttons can't be clicked and are always grayed out. I always need to chat with your support to get things restarted. It would be fantastic if these buttons worked.
2 votes -
Add Google single sign on login to ClicknGo (and new control panel)
You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.
62 votesThank you for your suggestion and all your votes. This is now live on our Platform.
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Auto-Cleaning Option for Logs (Error & Access)
On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.
Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…
16 votesHello,
This is completed, please check the KB:
https://support.cloudways.com/optimize-your-server-disk-space/ -
Add elastic email log in console
I really like how easy it is to use elastic email in Cloudways. However, there is no way to find out if emails were sent/delivered. We have to chat with support to check if an email was sent.
It would be nice to have an interface in console to view sent email logs.
35 votesHello
We have added the integration on Cloudways Platform, users have the ability to download logs from the platform along with domain verification for
transactional email please refer to https://support.cloudways.com/en/articles/5130879-how-to-activate-the-elastic-email-add-on for more detailsCloudways Team
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Specify time of day for backups
It would be nice to be able to specify a general time of day for backups to be made. Something like morning, noon, night. Of course to be able to pick the exact hour would be even better.
Right now backups are being made around 9pm local time on my server and that is making things very slow whenever I work in the admin area of wordpress, which is around 9pm in the evening.
Thanks
16 votes -
Allow account owners/master user to create application credentials directly
I should be able to have full control over my team members. if i want to set their login password i should be able to do it, but as it stands right now I have to bother my user and ask them to perform a password creation step that they shouldn't have to.
I should be able to go to them and say "here is your access" as I don't want them to have access to the Cloudways console, I just want them to have an SFTP login, thats it. Requiring them to login and create their own credentials is…
27 votesThank you for all your votes. We have now made it possible for account owners/master users to create as many application credentials as they like directly, without the need of creating team members first.
Please note that SSH access for applications will need to be enabled from within “Application Settings > General” in order for SSH to work for any application credentials created this way.
Cloudways Team
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Better wording for Delete Primary Domain under Domain Management
This is a suggestion for better wording when you click on the Delete button of a primary domain that has been set.
The pop up window text says: "Are you sure you want to delete Application Primary Domain?"
This can be confused to think you might delete the applications itself. Wording such as: "Are you should you would like to delete this primary domain assigned to the application?" would be more specific.
3 votesThis has been done.
Cloudways Team
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keep the application credential in master
I think you should keep the applications sftp access credential in the master account. I know that it seem duplicated but in fact, it's not. since the application credential locks to one applications. also, if I need a application credentail I would need to create a team member account and do all the crazy thing to set up the new member account in order to make the application credentials. this is very tedious and troublesome sometime because all we need is to get the credential info and send it to someone. Normally, we need the application credentail is because we…
2 votesThis feature is now available, Master/Account owner has now an option to create Application credentials (ssh/sftp) for application through Cloudways Platform.
https://support.cloudways.com/difference-between-master-credentials-and-application-credentials/
Cloudways Team
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Server Scaling option should have a pop-up asking for confirmation
When scaling the server there is no confirmation (like "Are you sure you want to do so?") which can cause issues if someone accidentally clicks the scale button without intending to actually scale up the server.
2 votesThere is now a scaling warning pop-up every time you try to scale a server.
Cloudways Team
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