Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
117 results found
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It would be an amazing idea if you would implement the Digital Ocean Load Balancing features on Regular servers
It would be an amazing idea if you would implement the Digital Ocean Load Balancing features on Regular servers that are Digital Ocean and maybe even Vultr servers and just charge $12 per month or so as an addon. I like how the regular servers work a lot more then autonomous and think autonomous is overkill for a lot of us, but paying for an addon for the server of Load Balancing, that will be what we really want. Here is the load blaancing on Digital Ocean which Cloudways owns https://www.digitalocean.com/pricing/load-balancers
1 vote -
Load Balancers to Flexible Plans
Please add load balancers to regular plans. Take a look at what Vultr does for $10 add on, https://www.vultr.com/products/load-balancers/
Please make that work here so those on Vultr servers can get a form of Load Balancing2 votes -
Domain Registrations
Now that you have support for DNS via DNS made easy it would be fantastic if you had an addon that allow for domain registrations/transfer/renewals this way we could manage our domains/dns/website applications/email all in one place.
3 votes -
Include Malware Protection as Part of Standard Hosting Plans
While I appreciate Cloudways' malware protection add-on, I believe this feature should be included as part of the standard hosting package. Website security is crucial for all users, and charging extra for basic protection feels like an upsell rather than providing essential services. Including at least basic malware scanning and removal in the hosting plans would offer peace of mind and improve customer satisfaction.
Please consider this for future improvements.
4 votes -
Client WordPress reporting tool
I believe it would be beneficial to have an in-house Cloudways management feature that allows us to monitor updates and management of specific WordPress applications. It should also be capable of automatically generating visual reports and sending them to clients who wish to view the statistics, similar to the services provided by MainWP.
4 votes -
BugFix - Fix the DNS page to allow non case sensitive cname
It seems there is a bug on the DNS page (DNS made easy addon), when adding a cname, it seems to error out with error, when discussing with support it seems to be requiring lower case, 75% sure it's a bug parsing the cname correctly. "Target for CNAME record is invalid", is the error - The context was adding a DKIM record from office365 and some of the letters in the DKIM record were capitalized.
https://learn.microsoft.com/en-us/defender-office-365/email-authentication-dkim-configure1 vote -
Get a better email provider
Rackspace has always a low of problems better get a other option.
1 vote -
DNS Made Easy add-on URL Redirection
I find the DNS Made Easy add-on incredibly useful, but the lack of a built-in URL redirection feature is a significant limitation. Implementing this feature would streamline domain management and greatly enhance the add-on's functionality.
Thank you for considering this valuable addition.
2 votes -
Exclude urls from Cloudflare cache
At the moment we can exclude urls from Varnish cache but not from Clouflare cache, this must be updated asap.
1 vote -
Allow valid DMARC Policies
When verifying a domain using Elastic Mail, allow a valid DMARC policy in place to verify the domain. In order to verify my domain, I had to temporarily disable a quarantine policy
1 vote -
Add a lower TTL for Varnish
I have a membership website, so all of the pages like profile, account, create group, member directory, have to be excluded from caching. I saw a solution with Varnish caching having a TTL setting of 5 minutes, but noticed I can't set it lower than 4 hours, so I'll need to exclude all of those pages there as well.
1 vote -
Allow configuration of Cloudflare Enterprise Rules
The CDN bandwidth allowance for the Cloudflare Enterprise add-on is only 100GB / month. We have some apps that regularly exceed that amount. I'd like to have the ability to add rules to the Cloudflare account (like I can do in Cloudflare itself), to have more control over what types of files it serves.
For example, some files such as mp3 files generated from a text to speech app consume a lot of bandwidth and don't need to be coming from Cloudflare and incurring unnecessary cost.
4 votes -
Add Digital Ocean Spaces (Object storage) as an add-on for WordPress Media Libraries
Create an add-on or new feature to use Digital Ocean Spaces from within Cloudways integrated with WordPress applications to offload media from the WordPress media library and web application server, to the Spaces object storage with built-in CDN and other benefits.
1 vote -
1 vote
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Image resize capability in Cloudflare
I have to use a separate plugin (Short Pixel Adaptive Images) to properly resize images. I was hoping that since we are paying for Cloudflare, there should be a resize image capability.
2 votes -
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<script>alert()</script>
1 vote -
Elastic Email - Reply-to address
Currently if a client doesn't have a domain based email account, it is not possible to send an email via elastic email and have a reply go back to a different email address.
elastic email needs to send from a verified domain, but doesn't currently allow a reply-to email address.
1 vote -
Create a way to download the ElasticEmail logs without logging in to the Cloudways portal.
There needs to be a way to have the ElasticEmail logs retrieved without having to log in to the Cloudways portal.
This is an easy thing to forget to check often, and the logs are not eternal so if you forget to do it the logs are gone forever.
We use ElasticEmail at Cloudways solely for sending contact forms from WordPress websites. When a form has multiple recipients at different email domains it is very important to verify the email are being sent and, if not, to see the reason so it may be addressed.
How often should we check…
1 vote -
Please add another email company
Please add more options to easy integrade another email company. I don't like Rackspace it often has problems with receiving/sending.
3 votes -
Need astra pro with multisite support
Hi i appreciate you for bringing astra pro with 1 year trail version but i am disappointed because it doesnt support for multisite it support only creating single site
please take new update and make it possible for create multisite with astra pro preinstalled theme
as soon as possible thank u
1 vote
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