Skip to content

Product Improvements: Flexible

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1682 results found

  1. LEMP Stack with Apache removed

    The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

    Right now requests seem to go this way nginx->apache->php-fpm.

    We'd like to test with apache completely removed and nginx->php-fpm direct.

    We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

    We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

    When a customer is…

    41 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Allow Cloudflare Bot Protection with Cloudflare Enterprise

    Cloudflare has a Bot Protection feature for all plans (including free), found under Security>Bots. I enable this on all my sites.

    I've just started using your Cloudflare Enterprise addon for one of my sites but I understand from support that the Bot Protection isn't enabled by default and support can't enable it either.

    Please consider adding this as an option where we can enable it.

    I know Cloudways already has a bot protection (using Malcare) but that's at the website level. The reason why this would be beneficial to enable it on the Cloudflare level is, it could stop some…

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    86 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. HSTS (Strict Transport Security)

    Hi,

    Do you support HSTS (Strict Transport Security) in the future? Maybe it will add more security.

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Allow Country Blocking at the Server Level

    Please consider allowing us to choose Server access to specific countries at the Server Level. If our WP sites or other applications (even our clients) are selling only within the US, why should we not block access to all other countries trying to access the server. There are so many daily hack attempts from countries outside the US, but even if this were not the case, allowing the user to manage Country Access (perhaps by blocking IP ranges) would greatly reduce the effect of DDOS attacks and also reduce server load from unrelated or unnecessary website visits. Thanks!

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Accept custom commands for Supervisord

    As of now, the supervisord setting in the application setting is only for laravel queue worker. It would be nice if we can add our own custom supervisord configuration setting for other services. I really want to implement websockets into my application. The idea is simple, you allow us to create new supervisord configuration, then we would just paste our desire configuration into a textarea, and there's a button that we can click to restart the supervisord after adding new configuration.

    Example:
    [program:websockets]
    command=/usr/bin/php /home/laravel-echo/laravel-websockets/artisan websockets:serve
    numprocs=1
    autostart=true
    autorestart=true
    user=laravel-echo

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Allow changing Wordpress admin credentials and make default password stronger

    Admin Area Access credentials for Wordpress are not correct when cloning a website. This causes confusion on what the correct password is. Also, when adding an application, the default password created for wordpress credentials are rather weak. Would like ability to set more secure password and also change/sync a password with Admin Area Access details so that this information could be shared among admin staff.

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Hide server details from Team Members with limited application access

    When I give limited access to team members the first console screen after they login it shows the server details - server type, disk, etc.

    I want to give application access to my clients but I don't want them seeing the level of server I have them on. It would be better to either not show the server details or go straight into the application dashboard.

    35 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. PHP-FPM Log buffer length limit issue needs resolving

    There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.

    It results in many entries of:
    "Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"

    In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.

    Apparently it's due to the setting of log_limit setting in PHP-FPM, complied with Nginx.
    You can…

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Application Environment for application specific secrets

    Currently to pass application specifics secrets (DBURL, APIKEYs, etc) the only options are to store them with your code (not best practice) or to edit the Application Settings / PHP Settings and manually configure them using php-fpm flag:

    env[KEY] = VALUE

    An interface such as Application Environment next/in to Application Settings which lists sets of 2 inputs (KEY, VALUE) which then generates an environment specific php.ini to be loaded by php-fpm will make it much easier for customers to configure these variables

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Send Emails When Cron Job Fails To Run

    The only way to tell if a cron job has failed is to log in to the console and type mail.

    It would be great if these where emailed much like the DenyHosts Messages are.

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Free Email or at least Email Forwarding

    Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.

    Just to be able to forward emails without having to use the domain registrar would be very helpful.

    For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. WordPress Presets

    Having the ability to add our own wordpress presets would help us agencies SO MUCH.

    1) Default User/s
    2) Preinstalled Plugins/Themes
    3) Default Timezone
    etc

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    22 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes

    Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds _% for _ minutes. This idea came from a similar feature on Digital Ocean.

    See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add Zoho email provider

    I came to know through RackSpce support that they only allow 250 similar mails/day. Per them if our PHP script utilizes their SMTP to send more than 250 mails even though they are of different content, they will be considered spam. ZohoMail has higher limit and economical for our business need.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Add-ons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Firewall Management + fail2ban support

    It would be useful to have the ability to configure the default firewall rules at server level, rather than relying on htaccess files which are useless for managing large data sets (i.e. IP lists/ranges).

    Additionally, having fail2ban installed and bridging between the firewall would be extremely helpful for using plugins like wp-fail2ban, which automatically bans "bruteforce" login attempts at server level, rather than application level.

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Be able to name backups

    It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Direct login to WP dashboard from admin planel URL without password

    This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow us to be able to implement additional security headers.

    I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.

    NginX Headers
    addheader X-Frame-Options "SAMEORIGIN" always;
    add
    header X-Xss-Protection "1; mode=block" always;
    add_header X-Content-Type-Options "nosniff" always;

    Apache Headers
    Header always set X-Frame-Options "SAMEORIGIN"
    Header always set X-Xss-Protection "1; mode=block"
    Header always set X-Content-Type-Options "nosniff"

    Referrer-Policy: strict-origin-when-cross-origin

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Support multiple nodejs versions like v6, v7 and v8

    I recommend you use NVM, so that we can install and select whichever version of Node we want. This would also help with permission issues.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base