Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
346 results found
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SSH On Off Button
A simple button to turn ssh on and off, ssh can be turned off until the admin needs to use it so it adds an additional level of security straight on the dashboard. Thanks
26 votes -
ability to exclude certain files/folders on staging > live push
This would give the ability to exclude certain staging related configuration files or logs, etc. Would be very helpful for a lot of users I think. If you agree vote up!
25 votesHello,
We have added the ability to ignore certain files/folders during push/pull operations https://support.cloudways.com/en/articles/5124886-how-to-create-a-staging-environment
Cloudways Team
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Notification when Elastic Mail quota is reached.
My Elastic Mail stopped working and apparently I hit my quota. Since there was no notification - my clients lost $???? worth of new business leads. You should allow us to view the email logs and notify us if we hit our quota.
25 votes -
UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules
When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.
Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images
Can you please give us control of excluding images from the Nginx vhost ourselves?…
24 votesHello
Users can now exclude images from their application using the one-click Webp Redirection option available on the platform. for more details please refer to our Knowledge base article.
https://support.cloudways.com/en/articles/5799334-how-to-use-and-serve-webp-images-in-wordpress
Regards,
Cloudways Team -
The ability to have multiple SSL certificates on ONE server instance
I would like to see the ability to have multiple SSL certificates on ONE server instance. Right now you have to create another server instance, with its additional costs.
24 votesWe are happy to announce that this has been finally completed and it is now live. We are updating KBs and creating blog posts related to it, so stay tuned.
Cloudways Team
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Modern new user interface - Click&Go
Some plans to do better interface of your panel ? I know that its not so critical than functions, but still interface need to follow great function :)
If you check your partners DigitalOcean or now even new beta SendGrid panel it looks nice, clean and simple.This panel looks little bit oldies for that kind of quality technology what you offers. I think your quality service deserve also quality user interface.
My view is, that ''member area'' looks nice and it would be much better if also panel looks similar way.
I understand that you use many external systems…
23 votesSo, a bit later than expected but our new console & website are here!. Console, while keeping the simplicity and usability of previous one, is now much nicer and modern (fully developed using Google Material-design guidelines).
You have a link to test it inside the old console. After receiving feedback and doing the necessary improvements will set it as default.
You can leave your feedback through a survey accessible inside the new console.
Cloudways Team
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Ion Cube Loader for PHP 7.4
Ion Cube Loader for PHP 7.4.
This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
Thank you22 votes -
DISABLE_WP_CRON by default
Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
And also and no less important, High Traffic sites would have a stability boost.So, by default add this in wp-config.php
define('DISABLEWPCRON', 'true');And automatically setup an actual cron job in the App Console.
Some resources about this:
- https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
- https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
- http://stickystatic.com/tech/disable-wordpress-cron-jobs
- http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
- http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job:D
22 votesWe have introduce cron optimizer to overcome the native wordpres cron issue.
https://www.cloudways.com/blog/announcing-cron-optimizer-for-wordpress/
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TLS 1.3
Please support TLS 1.3 since it's faster and more secure. Chrome 70 and Firefox 63 officialy support it now.
21 votes -
Staging - add ability to ignore certain files
Thanks for adding the new staging feature, this is great!
During my testing I discovered that my staging .htaccess file was pushed to live and the result was a 500 error on live. I need to use a slightly different .htaccess file on staging, because I force the www version on live. I couldn't access staging with this rule. So the differences in .htaccess rules caused the error.
It would great if you could add a way to ignore certain files, similar to gitignore.
21 votesHello,
We have added the ability to ignore certain files/folders during push/pull operations https://support.cloudways.com/en/articles/5124886-how-to-create-a-staging-environment
Cloudways Team
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Use Let's Encrypt certificate for Cloudways database manager (8082 port) instead of a self signed cert
Since we all can use Let's Encrypt for free (basic needs), why don't you automatically setup LE cert for database manager rather than using self signed cert which gives browser warnings.
21 votes -
Magento 2.4 technology stack requirements - URGENT UPDATE REQUEST !!! Elastic Search 7.6 / MariaDB 10.4
Urgent Request to rollout Magento 2.4 stack requirements.
https://devdocs.magento.com/guides/v2.4/install-gde/system-requirements-tech.html
ETA for completion is NOWWWWW !!!!
20 votes -
Enable ElasticSearch Plugins
It would be a HUGE improvement for Elasticsearch if we could install/enable following plugins:
- analysis-phonetic
- analysis-icu
Is there a specific reason why these would not be allowed to have? I see no harm in adding them. For instance, it would enable Magento users to add elasticsuite.
20 votesThe following Elastic Search Plugins are now available by default with all Elastic Search versions.
analysis-phonetic
analysis-icu
Regards
Cloudways Team
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offer Mandrill for transactional emails
Mandrill is free and works really well for those needing to send transactional emails.
20 votesThis was completed a while ago and you can now use multiple email gateway providers (Mandrill, Mailgun, Authsmtp) via our SMTP add-on.
Cloudways Team
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Automatic Scaling
Would be nice if we had an auto scaling feature where the server would automatically upgrade to the next level in the event a site is posted on a news site or all of a sudden got a rush of traffic.
Example the server load is 85% the system knows to upgrade. The downtime for an upgrade on Amazon is about 5-10 mins. That's better than having your site down for an hour because the server is overloaded.
20 votesKyup is now live from Cloudways. Automated scaling up is available. Scaling down is not automated by now, but we are working with Kyup to make it a reality asap.
Cloudways Team
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Master SFTP/SSH user for my servers (access to all applications)
I should be able to SFTP into 1 access point and have access to all of my applications.
19 votesThis is now live.
Cloudways Team
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Offer yearly, bi-yearly payment option (with discount)
Currently you just offer month to month payment option.
19 votesWe have added discounts for credit bulk upload. Initial discounts stand at:
Upload $1000 get 5% extra credit
Upload $2500 get 10% extra credit
Upload $5000 get 15% extra creditPre-paid credit has been available for a while now.
You can find all options under My Funds section in Member Area:
https://www.cloudways.com/en/member/Let us know your thoughts.
Cloudways Team
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SSH keys to access my servers (instead of passwords)
Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.
19 votesThis is now done. You can upload your SSH keys in the Application Management tab, Access Details section.
Cloudways Team
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Add Search bar to the new Cloudways dashboard
The new dashboard/interface for Cloudways looks great, but you guys REALLY need to put the search bar back at the top for quickly finding apps and servers. I have too many to simply click through and find them. Until this is added, I'll have to stick with the classic interface.
18 votesGlobal Search Bar is added in the new console.
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Adding the new Debian 10 + PHP 7.4
during the last release of Debian 9 we need to wait almost 1 year to get the Debian update from 8 to 9, i hope this round we can have faster deployment of Debian 10 + PHP 7.4 as well, hope is couple of month from now
17 votesWe are pleased to announce that we are now offering Debian 10 as the default Operating System!
Existing servers that are currently on Debian 9 will be upgraded in the upcoming months. Users will be notifed via emails once the upgrade is schedule for their existing servers.
Regards
Cloudways Team
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