Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1947 results found
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Responsive design (mobile/tablet view) for new Cloudways experience
The new control panel/console is not optimized at all for different screen sizes. In mobile or tablet view, things starts to act weirdly and impossible to use.
1 vote -
Enable the option to be notified when the CPU is "problematic"
With a lot of our applications, we get complaints about the load time. Upon checking the server, this is most often caused by the CPU usage being in the "problematic" range. However, Cloudways will only notify you when the CPU/server has completely "failed". This does not allow any time to troubleshoot, fix or notify our clients before their site goes down.
1 vote -
Remove Object Cache Pro as a standard install from all new server/app builds
This is really frustrating when you clone or build a new app and it automatically enables OCP. It does nothing for dynamic websites except add an additional overhead (slowing the app down, ironically the opposite of what it is designed to do).
1 vote -
create new domain with actual friendly readable names
when i create an application with the domain mygreatwebsite.com
the name of the folder created is not mygreatwebsite but instead some gubble degoop folder name, db name and all names are created by cloduways just junk and not readable or even easy to remember or spot which folder this is a serious issue which cloudwyas must resolve URGENTLY!!1 vote -
Please add Automatic Signed Exchanges (SXGs) in CDN
Hey Team Cloudways, I Recommend please add Automatic Signed Exchanges (SXGs) feature on cloudways cdn.
Beacuse this feature help google crawler to create a cache and index website too fast1 vote -
allow servers or apps to be shared to other accounts.
so end customers with their own accounts can share their server with their developer accounts. instead of the developer login and out with many different credentials. this will definitely streamline the developer's work.
1 vote -
When a WordPress Migration fails add some helpful error messages rather than it just hangs e.g. not enough space
When a WordPress Migration fails add some helpful error messages e.g. not enough space. Currently it just hangs showing percentage complete.
1 vote -
Update Cloudways Bot email about Cache
Update Cloudways Bot email about Cache to say something like:
Cloudy Bot Message Suggestion:
"We have detected that either you haven't configured Breeze cache, or you are using a 3rd party cache plugin."
Currently, the email is being sent out to people who haven't configured Breeze Cache properly & people using a 3rd party cache plugin instead of Breeze.
The current email message makes it sound like people who use a 3rd party cache plugin haven't configured it properly, when they have.
Current Cloudways Bot email message:
"Hi there,
I, the CloudwaysBot, am here to inform you about an important…
1 vote -
I suggest you to start providing quality maintenance service for WordPress sites.
I suggest you to start providing quality maintenance service for WordPress sites.
1 vote -
Show most used Application list and search at login
Would be great to have most used or last opened application list when you login to dashboard. With the new layout I always see applications that I never open, so I have to click applications, then click again to the search field.
1 vote -
Lengthen Backup Retention Beyond Only 4 Weeks
Due to the recent Elementor vulnerability, Cloudways customers NEED to be able to restore websites from backups longer than 4 weeks ago
We are just now experiencing issues and restoring a site did not remove the hacked code because we can only go back 4 weeks.4 weeks is not enough. We need to be able to restore servers and individuals apps from 6, 8 or 12 weeks ago.
Relying on 3rd party backup systems is not why we use Cloudways. We use Cloudways because we enjoy an all-in-one solution.
I hope the Cloudways team considers extending our backup retention…
1 vote -
Improve staging DB pull / push feature and user experiance
When using a staging server that's linked to the live server we have the option to push / pull data from the live server to the staging server.
If you want to select specific tables your system displays the tables in a very confusing manner/order. I'm not sure what order they are displayed in but it would be much easier and more user friendly if they we're in alphabetical order and match / similar to the table layout in the DB. We have to choose a larger number of tables and use Magento so there's lots of tables to scroll…
1 vote -
Multi-Site WordPress's Staging Should Have the Option to push or push only the Parent or Subsite (/directory)
Staging for a Multi-site WordPress is Nightmare. All data is pushed or pulled. What if I only want to push/pull the sub-site (/directory)?
That is a huge problem we are facing with Cloudways and there's no fix with anyone. You literally have to do everything manually which can be very very hectic for a news publisher like us as we have constant changed / uploads / posts on our website daily.1 vote -
Affiliate panel option to add the list of email of referral
Affiliate panel option to add the list of email of referral to ensure the referral when buy the product or service of cloudway the system identify that user is a referral.
1 vote -
Elastic Email - Reply-to address
Currently if a client doesn't have a domain based email account, it is not possible to send an email via elastic email and have a reply go back to a different email address.
elastic email needs to send from a verified domain, but doesn't currently allow a reply-to email address.
1 vote -
TFA via Text messaging
Please offer TFA on unique code via Mobile Text message.
For those who do NOT want to use Google Authentication on mobile phones please use this.
Digital Ocean have been doing it successfully for almost 7 years.
Send TFA on mobile text message.1 vote -
Add Live Site Access Creds to Staging Site Access Tab
Currently you have to navigate from staging site to live site to find access creds. Those who want this changed have voted substantially.
The new idea here is where to put it in the new CW console. You already have three tabs; add a fourth.
1 vote -
Add way to deploy a Node.js Application from the Dashboard
Make deploying a Node JS website easier and be able to manage/monitor from the dashboard
1 vote -
1-click copy info button for Cloudways Migration tool
It would be great if the "Migration Tools" section of the Cloudways application panel had another button which could copy a JSON string with all the necessary information that we could then paste into the Cloudways Migration tool page.
That takes less clicks around!
In the new experience you need to jump back and forth between tabs of application details to copy all the necessary information.
In the old interface it was fairly easy to collect all the needed information for Cloudways Migration tool (BlogVault plugin) from the application "Access Details" section. Everything were in the same page and with…
1 vote -
1 vote
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