Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1682 results found
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enable "Spatial Data Types" for MySQL.
I'm develop website to use "Spatial Data Types" for query on database. Please enable "Spatial Data Types" for MySQL. It's feature on MySQL.
https://dev.mysql.com/doc/refman/8.0/en/spatial-types.html1 vote -
Easy text warning on Let's Encrypt failures
Twice now I have had problems with servers where I had to wait for a Let's Encrypt imposed 8-12 hour ban from creating an SSL cert because I tried and failed too many times.
It would be great if you would warn me after 2-3 failures that repeated attempts may cause this and to contact support for more help. Just a text reminder in the error message would be great, thanks!
1 vote -
Make it easy to switch from other providers
I have an account with another managed service provider and I'm interested in switching to CloudWays.
The server is Vultr, and I have quite a few sites with them. Based off chat w/ support, there is no easy way to do this.
Since I have quite a few sites there, the level of effort to switch to CloudWays is putting me off from doing so.
I already use CW for one of my servers, and it'd be nice to consolidate, if the migration process would be easier.
1 vote -
Apps List Should Show Actual App Name as Server Sees It
Basically when I run htop on the server my aliased app name is not going to show, but the actuall server app name... i.e. qgvzzgjjzt vs ApplicationName.
So in the screen where you list apps -
https://platform.cloudways.com/appsit would be good to have the list also show the non-aliased app name.
1 vote -
Server Monitoring Details - Adding back "2 Hours" and "6 Hours" timeframes
On "Server Monitoring --> Details" the timeframes of "2 Hours" and "6 Hours" should be added back. They're very usefull and missed.
1 vote -
It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations
It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations from ISO with temporary console access (or permanent console access won't hurt)
1 vote -
720 Permissions on app creation Issues
There was an infrastructure update that defaults files/directories to 720 permissions. Now FTP users no longer see any of the files or directories because of these permissions. Chat support's "solution" is to use the "reset permissions" function, which will then change the permissions of files and directories to 770.
First, why were the default permissions changed from 664/755, to 720? I've never seen this configuration before, so it seems odd to me.
Second, why is this a two step process for FTP users to gain access to the public_html directory? The default application permissions should MATCH the "reset permissions" permissions.
1 vote -
Update requirements for Magento 2. Can't create staging environment.
When trying to create a staging environment for my Magento 2 application I am getting the warning that my application doesn't support PHP 7.2 while it does by default. The message:
The deployed versions of PHP or MySQL on your server are incompatible with your application’s requirements. To continue, you’ll first have to update the following from Settings & Packages area:
Change your PHP version to 7.0 or 7.1.Please change the requirements so that I can successfully create a stating environment for my application. Support told me to open feedback here I really don't know why.
1 vote -
add function
suggestion/ idea
want to restrict team member... pull and push data /page of web site from staging to main domain ...
it will help to control the application by owner.only admin should do this if want...this provision should be made in system
1 vote -
1 vote
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Add ClassicPress to the apps list
With the introduction of Gutenberg and the new direction WordPress is taking, it might be a good idea to add ClassicPress to the applications list.
ClassicPress is a hard fork of WordPress version 4.9.8 the last version to include the text editor as default.
1 vote -
.ico for this feedback site needs to be more in sync with Cloudways branding but still remain a tad different to the normal Cloudways sites
Hard to tell which tab is for what when you can't see the title text with lots of tabs opened. It becomes crucial for tab icons to instantly and easily identify which tab is for which set of pages. Console should have its own .ico like a lighter blue colour, and a different icon for this feedback site.
1 vote -
add HTTP2/PUSH feature
HTTP2/Push feature can improve performance greatly.
it is introduced with the newer nginx version https://www.nginx.com/blog/nginx-1-13-9-http2-server-push/.1 vote -
Allow sorting by usage within new disk quota report
The new Disk Usage Per Application report is great, but it's missing an obvious feature to allow this list to be sorted by usage.
1 vote -
Settings of max server power per app
Hi,
it will be great if there is app setting for max usage of server power. E.g. a can set, that this app can use max 50 % of server power.1 vote -
Give color to the url text or background of a staging site to give a visual indication that you are working in the staging envornment
When working in a staging environment it is difficult to know visually if you are really there. At best the only way to know currently is to remember the cloudways assigned url. I suggest that coloring the url text or background of the url yellow (or any other color) would make it easier to know what environment one is working on. I know there is a wordpress plugin that does this so if it can't be done via the url text or background maybe some other way.
1 vote -
Server SMTP configuration is not working properly.
Currently if you have already configured the SMTP on a server Cloudways seems to remember your previous credentials and tries to enter them again. I've just spent half an hour trying to set up SendGrid on the Server SMTP. Everytime I selected SendGrid or Mailgun etc it would automatically fill in the wrong credentials and process them. Finally I was able to remove them and get the proper credentials in. But it took a lot of my time and I'm not happy that I wasted so much time.
This needs to be fixed.
Thanks,
John Anderson.1 vote -
add unmanaged servers
add unmanaged servers for cheap price
1 vote -
1 vote
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HOSTIDIME
I suggest a partnership with HOSTIDIME servers because they have data centers located in Brazil, and a better price than Amazon.
It would be a great deal to offer your South American customers.1 vote
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