This is part of a complete overhaul of the permissions system on the servers/applications and the functionality of the Teams feature. We started the process some weeks ago but implementation requires careful planning and thought.

At high level what we are doing (happy to hear your feedback):

• A new master user will be created for each server (new and existing). Master user will have full (SSH/SFTP) access to all apps (idea http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/6975849-master-sftp-ssh-user-for-my-servers-access-to-all). Additionally master user will allow for multiple SSH keys (idea http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/6937760-multiple-ssh-keys-per-server).

• Along with a much more fine grained control of permissions/access in the Teams section, we will be adding Application level there. So in Team now it will be possible to set users with full access to account, access to specific servers or access to a given application. Access to a given application will be through SFTP only accounts that will have only access to that specific applications and no more (unlike now, where SFTP user has access to all apps). As many SFTP users as wanted will be possible to add to a given application. SFTP users will also support multiple SSH keys.

We are careful during implementation (current stage), but must be much more careful to plan deployment. A number of UI changes related to this are needed too.

In any case, we are doing our best to release within the next month.

Cloudways Team

We are working on this.

Cloudways Team