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Product Improvements: Flexible

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141 results found

  1. Auto notification (by email) when a server is down!!!!

    When maintenance is done by the server provider (not by clodways), for example, vultr, it can happen that the server simply goes down and there is no notification about it. This is a critical issue! We must be notified immediately when a server goes down! This is essential!

    1 vote

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  2. Provide verbose SSL/LetsEncrypt Logs or Error Messages

    If you manage a lot of domains on a single application it's not possible to see which are preventing a renewal/request without contacting support.

    It would be good to have a text box result, or even a live console/trace view for the certificate renewal process (as if I was doing it in certbot/console myself) in order to diagnose issues.

    4 votes

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  3. Allow Hotlinking Protection with Cloudflare Enterprise

    It is a must to allow hotlinking protection with Cloudflare. I've been trying to stop hot linkers for 4 weeks and can't do this with the Cloudflare Enterprise.

    2 votes

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  4. Reinstate the generation of CSR

    Reinstate the generation of CSR. Why has this been removed, are you trying to make the process of installing a new SSL less streamlined?

    What other things will you start removing in future?

    1 vote

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    0 comments  ·  Server Settings  ·  Admin →
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  5. add password protection for redis service

    Though the redis service is limit to only access from localhost, I want to use password for Redis, too. Hope I can set password for it by myself.

    1 vote

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  6. Please offer option to disable Push or Pull in the Staging Management.

    Very needed feature is to be able to disable Push or Pull in the Staging Management. We have stopped using that feature all together because mistakes in the past have broken Live sites and we had to recover through backups, losing sales. Push is just too dangerous when clients have access to the Cloudways dashboard and many want to. It's their server. Also, late night work has led to mistakes too just out of exhaustion. But Pull would be nice in order to update the Staging site.

    2 votes

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  7. Lengthen Backup Retention Beyond Only 4 Weeks

    Due to the recent Elementor vulnerability, Cloudways customers NEED to be able to restore websites from backups longer than 4 weeks ago
    We are just now experiencing issues and restoring a site did not remove the hacked code because we can only go back 4 weeks.

    4 weeks is not enough. We need to be able to restore servers and individuals apps from 6, 8 or 12 weeks ago.

    Relying on 3rd party backup systems is not why we use Cloudways. We use Cloudways because we enjoy an all-in-one solution.

    I hope the Cloudways team considers extending our backup retention…

    1 vote

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  8. Local backups per app

    Currently local backups are hazardous to servers with less than 50% free disk space.

    If enabled your server will crash when automated backup schedule runs.

    We need a usable local backup feature for people who use their space cost effectively.

    2 votes

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  9. Support for daylight time savings

    It would be great if the PHP timezone settings took daylight savings into account so we don't have to go through and change all of the timings when the clocks change twice a year.

    6 votes

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  10. Mariadb/Mysql mysql_mode

    Along with the settings others have mentioned we would like to be able to set sql_mode.

    3 votes

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  11. Monitoring CPU Loading when run backup

    Monitoring CPU Loading when run backup, just like application is very necessary to know when the backup is running and check how many resources of cpu% area busy.

    1 vote

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  12. 1 vote

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    started  ·  Cloudways responded

    We are happy to share an update that we have picked the idea & it is in the development phase. The region will be available in the coming weeks.

  13. Enable apache directory listing in public_html

    Apache directory listing can be very usefull when you need to provide several GB of data to the public, like daily newspaper roundups or other kinds of files that are heavy and are provided as a service to our clients.

    I suggest CW to allow clients to enable apache directory listing or at least gives us the possibility of enabling it in only a few directories though CW support.

    2 votes

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  14. Add MySQL Variables

    Please add the following MySQL Variables in settings so that we can manage and configure the the Database to get rid of errors like "General error: 2006 MySQL server has gone away" and so on.

    connecttimeout 10
    delayed
    inserttimeout 300
    have
    statementtimeout YES
    innodb
    flushlogattimeout 1
    innodb
    lockwaittimeout 300
    innodbrollbackontimeout OFF
    interactive
    timeout 180
    lockwaittimeout 31536000
    netreadtimeout 30
    netwritetimeout 60
    rplstopslavetimeout 31536000
    slave
    nettimeout 60
    wait
    timeout 300

    3 votes

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  15. SSH/SFTP White List - Terminal Command

    It would be nice if we could whitelist IP's from the GUI Terminal - sometimes the GUI doesnt always "stick" when I hit save.

    However, executing a command in GUI terminal always executes if you hit enter.

    It would be nice to have a backup way (e.g. via GUI Terminal) to execute certain functionality like "Whitelisting IPs" in the firewall.

    1 vote

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  16. allow varnish exclusion based on http response code

    Please allow us to exclude varnish caching by the http response code. My particular use case is that I am reverse proxying to another website that uses 302 redirect when a user is not logged in. If varnish has cached the 302 redirect, it continues to redirect (infinite loop) even after the user has logged in. While I can exclude all the dangerous pages by hand, it would be much better to just disable caching of all 302's. This took 1 minute to set up in fastly (trying out a free plan), but I would rather keep using you guys!

    1 vote

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  17. Separate backup schemes for database to the ones of files

    Since database backups are not incremental, there should be an option to be able to choose different backup durations and retention periods, from file backups.

    For example, in my eshops I have hourly backup which is ok for files since it is incremental. But hourly full backups on the database can consume disk space for no reason.

    1 vote

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  18. Trying to white label hosting services but need application alerts for usage!

    To whom it may concern,
    I am trying to create a white label hosting service used through Cloudways(Reseller model), and I'm finding it difficult to accomplish without this feature.  Your cloudways bot seems like the perfect system but it doesn't allow me to set my own custom limits on an application level.  So for example if I have 50 websites on one server, how do I know which one is the abusive user on bandwidth?  
    I need to be able to set custom limits with cloudways bot to notify me if someone surpasses the allocated bandwidth or disk usage that I've…

    7 votes

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  19. Monitoring during update of settings

    I would like to have monitoring enabled to be visualize while doing the update of settings in my server.

    This is a crucial time to have that information, as problems tends to arise when configuration changes, so being blocked by entering into server details while settings are being updated is not a good UX.

    1 vote

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  20. Support laravel Octane

    Laravel Octane supercharges your application's performance by serving your application using high-powered application servers, including Swoole and RoadRunner. Octane boots your application once, keeps it in memory, and then feeds it requests at supersonic speeds.

    2 votes

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