Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1563 results found
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Dark Mode
Dark mode for all dashboard pages is essential for healthy and effective work environment, and should thus be a high prioritized task on the roadmap.
29 votes -
Add Malware protection, scanning and removal in the Bot Protection in the Cloudways Console
Add Malware protection, scanning and removal in the Bot Protection in the Cloudways Console.
Right now we have to have a 3rd party security for malware plus bot protection in Cloudways console. It's redundant.
Add Malware protection, scanning and removal in the Bot Protection in the Cloudways Console.
16 votes -
Add Cloudways SMTP feature for each application not just Server Level
Add Cloudways SMTP feature for each application not just Server Level
Right now Cloudways support tells us to download 3rd party WP Mail SMTP for each Wordpress application on the server.
It's redundant when you have Cloudways SMTP feature in your platform.
Add Cloudways SMTP feature for each application not just Server Level.
17 votes -
Please add a file manager.
Please add a suitable file manager
6 votes -
Add option to send a backup to dropbox or other cloud storage provider in the Cloudways Console
Add option to send a backup to dropbox or other cloud storage provider in the Cloudways Console
Right now it's a slow process having to go to FTP client and download backup.
Add option to send a backup to dropbox or other cloud storage provider in the Cloudways Console.
13 votes -
Set default password lengths to 15 characters, not 10
Currently, the default application password length is 10 characters. I suggest that should be 15 in 2023.
12 votes -
More in-depth and accessible Cloudflare analytics on Cloudways interface
The Cloudflare analytics on Cloudways only shows bandwidth usage and a few other details.
It would be really helpful if there was the ability to see more stats like bandwidth used over time, by country, which pages/ resources are using the most. And bot or DDOS attack stats. All of this would help with monitoring and optimization.
4 votes -
Allow custom application URLs upon creation
Upon creating an application it would be great to have the ability to create a custom name for the installation (example myclientsite.cloudwaysapps.com) instead of wordpress-XXXXXX-3319779.cloudwaysapps.com.
This would make it much easier to remember and more professional looking when dealing with client sites.
Thanks17 votes -
WordPress Presets
Having the ability to add our own wordpress presets would help us agencies SO MUCH.
1) Default User/s
2) Preinstalled Plugins/Themes
3) Default Timezone
etc24 votes -
List All Apps (rather than paginated)
I would find it quite helpful to scroll down a single page of apps rather than have to page through (or at least to have the ability to choose that)
11 votes -
Breeze - Add Cloudflare Free DNS version API into Breeze
Breeze - Add Cloudflare Free DNS version API into Breeze
So we don't have to download Cloudflare plugin as well.
Push it so it auto purges Cloudflare cache as well.
8 votes -
Allow for near instant staging branches
A few systems we have used now allow for instant cloning of prod branches. postgres.ai and upsun.com both do this. The trick is to back the prod filesystem/db with ZFS or another filesystem that does copy-on-write which allows for whats kind of a "fork" operation where you can shallow copy a directory, it only tracks the differences. This is insanely usefull as we use it to clone a 20GB DB in like < 2s, run some tests against it, then destroy the db. You could totally the same.
2 votes -
Allow an account to be the owner of one site and a member of another
I am the owner of my own tiny consulting company website. My client invited me by email to be a team member of their massive ecommerce site in cloudways but it fails because "this email is already an owner of another website". I have no idea how you could make the system this poorly designed when everything else rocks. As a consultant I am going to own my own web site and be a team member of a number of client websites (they need to be "owners" of their own sites as I may come and go from their team).…
2 votes -
Email notification when server health becomes problematic.
To my surprise; I don't receive an email notification from the bot when my server becomes "problematic" e.g. when CPU is above 90%.
I have checked the settings and talked with support, without luck.
Please consider making this service available. Thanks.
65 votes -
Integrate New Relic with Apache, MySql, Varnish and PHP. Not only APM Services that would be great.
Integrate New Relic with Apache, MySql, Varnish and PHP. Not only APM Services that would be great
7 votes -
Let server admins (not just account owners) mute alerts OR let server admins disable vulnerability alerts
The "Alert: Vulnerabilities detected on your application" emails can only be disabled by account owners by muting the alerts (here's how: https://support.cloudways.com/en/articles/5119834-how-to-mute-cloudways-bot-notifications). We have their sites set up with automatic plugin updates and that works fine for us. These alerts are making our customers worried for no good reason, and it's making maintenance more of a pain for me since I now have to reassure them everything's fine.
It isn't a big annoyance for a customer to receive such an alert but try to imagine a web maintainer (like myself) having to answer multiple questions from concerned customers. We…
2 votes -
Reintroduce VULTR
Reintroduce VULTR servers, Vultr HF servers are much faster than Digital Ocean Premium servers.
2 votes -
Laravel Servers Dashboard and Management Improvements
Improve the management for Laravel applications, right now everything has to be done manually.
- Implement automatic deployments/webhooks
- Add a deployment script to run on every commit.
- Env file managementI was looking for something similar to Laravel Forge but ended up with the same dashboard for a Wordpress App
2 votes -
AVIF support in GD library enabled but does not work.
AVIF support in GD library enabled but does not work. It must be fixed for many reasons, smaller traficc, faster load, betrer quality.
2 votes -
Multiple Lower Applications
We love the staging feature, but we really need more than one for our pipeline, specifically a dev environment we can easily pull the prod database onto just like the staging enironement, is this on the roadmap anywhere?
2 votes
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