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Service Improvement

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210 results found

  1. Ability to Work on Apps while Process is Running on Server

    It seems kind of strange that when I install and app to a server I am not able to do anything else on the server. I know it says the adding of a new app only takes about 2 min, but some times it takes longer(currently it has been running for 15min for me) during this time if I try to access another App it tells me the server is busy. This seems very inefficient especially if you have multiple people working on the apps and server. It would be great if I was able to still have access to…

    3 votes

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  2. Simplify the billing system

    Simplify the billing system. At the moment, the billing system is confusing and difficult to follow as you have to pre-pay funds, and then get invoiced separately. Why not just charge via credit card each month? I don't understand what the purpose of the current system is? People are signing up for Cloudways to simplify things, and you're making the billing more complicated than it needs to be.

    3 votes

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  3. forwards domain to another

    forwards domain to another.

    3 votes

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  4. SFTP Mode Like Pantheon

    One thing I love about Pantheon is that it already has a GIT server. Secondly, the most fantastic part is that it doesn't add any code in the install until its committed through pantheon's dashboard... in short mimics GIT Push.

    3 votes

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  5. Allow markup of a servers cost and send the bill to client

    We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

    3 votes

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  6. Allow for near instant staging branches

    A few systems we have used now allow for instant cloning of prod branches. postgres.ai and upsun.com both do this. The trick is to back the prod filesystem/db with ZFS or another filesystem that does copy-on-write which allows for whats kind of a "fork" operation where you can shallow copy a directory, it only tracks the differences. This is insanely usefull as we use it to clone a 20GB DB in like < 2s, run some tests against it, then destroy the db. You could totally the same.

    2 votes

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  7. Reintroduce VULTR

    Reintroduce VULTR servers, Vultr HF servers are much faster than Digital Ocean Premium servers.

    2 votes

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  8. Update your outdated migration videos and information.

    You are not showing the updated process for migrating. This makes me concerned that most of your info is outdated. Not a good first impression. I am looking at other hosting companies that are mindful of that.

    2 votes

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  9. New UI: Change application thumbnail if htaccess password exists, instead of ugly error

    New UI: Change application thumbnail if htaccess password exists, instead of ugly error

    2 votes

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  10. Invoices available as CSV download

    I have numerous servers and need to split out the costs and work out each clients bill before I can pass it to our Accounts Department. A CSV download of an invoice would make this easier. I currently have to use a PDF to CSV convertor which is not that accurate.

    2 votes

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  11. Add green servers in Cloudway

    I wonder, if "green servers" could perhaps appear in Cloudway's proposals? It's just an idea, I can easily imagine that implementing this has big hits for the Cloudway company.

    Ecology is very important to customers, and it would give a better image if we could indicate that our sites do not consume CO2.

    2 votes

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  12. Monitor ram and disk use MySQL and application

    Include in the Monitor of the server the ram that area using in the MySQL and disk use per application.

    2 votes

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  13. Change Username Email from UI

    I wanted to change the username email from my websites so that it would not be my personal email...so I contacted Cloudways and they said I needed to change my account email so I did that which was not so convenient and after that the usernames still did not change and they said it wouldn't affect the UI... How am I supposed to copy paste now that I changed the username on WordPress itself? Can we please have this fixed. Thank you

    2 votes

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  14. mysql 8 version

    it's no possible install mysql version 8

    2 votes

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  15. Have more users with super admin permissions

    A common use case is that the business owner or someone administrative will own the account, but someone else (like IT manager) would be actually managing the systems.

    Right now, the main account holder is the only person who can add users so it brings the top cat to do crappy techy work they hate doing. We need a way to grant permissions to another member with full capabilities.

    2 votes

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  16. User managed Firewall Like sucuri or cloudflare

    I would love to see a user manageable firewall like sucuri or cloudflare available as an add-on. Maybe combine your CDN with a front-end firewall with a practical UI for basic rules.

    2 votes

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  17. iOS mobile app for complete and easy management of cloudways platform.

    Please create an iOS app so I can easily manage your platform and get timely notifications.

    2 votes

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  18. Time frame for the logout session

    I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

    2 votes

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  19. Pagination on both top and bottom on the applications.

    On the list of applications, there is pagination on the top right. However, if a user scrolls down, he has to go to the top of the page again. Adding one more pagination on the application page will be nice.

    2 votes

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  20. Pageviews report in the cloudwaysd administrative panel

    pageviews report in the cloudwaysd administrative panel!

    it would help a lot to know how many pages were viewed monthly

    primarily to inform agencies how much each application/server is consuming on page views

    2 votes

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