Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
174 results found
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Billing in GBP
It would be useful to be able to select GBP as a currency to pay my bill. I'm sure other Cloudways customers would like the option to pay in their local currency also.
21 votes -
Invoices to a separate mail-address
Please consider the option of sending invoices to a separate mail-address (e.g. the accounting dept).
9 votes -
forwards domain to another
forwards domain to another.
3 votes -
Add PDF invoice to billing notifications
I think it would be great if you could attach a PDF copy of the monthly invoices to the billing notification e-mails.
Currently when we receive a billing notification, we have to login to our account with two-factor just get a copy for out accounting department.
This is really a needless waste of time for all customers who need the invoice - every month!
I think this suggesting should be easy and quick to implement, and would be a benefit to all customers.
25 votes -
While creating Team users can we create a user who will have only access to Start and Stop the server.
While creating Team users can we create a user who will have only access to Start and Stop the server.
Currently the user with "Full Access" is able to "Delete" the server,we don't want to provide this access to one of our user.This can be useful for the teams where one is expected to only "Start and "Stop" the server and do not do any other activity.
1 vote -
SFTP Mode Like Pantheon
One thing I love about Pantheon is that it already has a GIT server. Secondly, the most fantastic part is that it doesn't add any code in the install until its committed through pantheon's dashboard... in short mimics GIT Push.
3 votes -
Include Cloudways DNS
Having a DNS is very important, as redirecting from CNAME hurts SEO. It's a very basic feature, and must be included.
52 votes -
Need a re seller account to manage multiple clients accounts and servers
I am a website developer and have 25+ sites to host
Most are on wordpress, and range across a ton of different hosts right now. (greengeeks, justhost, hostgator and so on).
I'm looking to add the hosting element as a service to my clients, instead of simply reaping the affiliate commissions as I end up managing everything via CPanel anyways7 votes
AdminCloudways
(Admin, Cloudways)
responded
Please check our comment asking for more details on what you have in mind.
Cloudways Team
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Two factor authentication deactivation (in case of device loss)
It would be nice to deactivate the two factor authentification by proving our identity in case we lose our phone or device we use. Now we have to pass through the chat and it would be nice if it were more automatic.
4 votes -
Receive alert also in mobile with SMS (In case the services are stucked)
"In case the services are stucked , then our system automatically generates an email on your provided email address."
I suggest to receive the alert also in my mobile with SMS,
just to prevent downtimes, faster,4 votes -
Allow markup of a servers cost and send the bill to client
We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.
3 votes -
Client subscriptions
As we have clients websites on our server we need some way to make sure that they do not use more space etc. than what their subscription offers. Would you consider offering that option?
7 votes -
Add option to be notified about all team activities via email
It's easy to forget to mention all team members is ticket creation form. Would be nice to have team member setting that enables notification about all activities going on: new tickets, ticket updates, comments etc.
7 votes -
192 votes
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