Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
174 results found
-
Cronjob not user and application friendly
We are happy with cloudway support and services. But i found a major drawback there with cronjob setup. We can't setup cronjobs there as command line. Like in cakephp project we need to run console command like Console/cake Marketplaces runshellcommand, But it doesn't accept it, Now a days all frameworks need a console command to run for cronjob, But this feature not available there.
2) I didn't found a way for File manager, Where if possible we can edit files online, rather than connect with FTP.Please add 2 features there, Would be good for applications and user point of…
2 votes -
Make server sharing work again
Please make it possible to access a server from multiple accounts, or allow me to use the same email address to access multiple accounts. I keep using up my email addresses to start client projects and can't re-use them.
2 votes -
Canceled due to horrible support
Hi,
I have canceled my plan due to the horrible support:
Non-English speakers, most of the time I couldn't even understand what your support staff is trying to say. Please hire people that at least know some basic English. That happened on multiple occasions.
Terrible advices. I've never seen so bad advices from a hosting provider.
Weak passwords. I've never seen a hosting that is forcing its customers not to use upper case for its passwords. That was brutal.
Support randomly closed tickets after failing to explain what they want to say.
I am a technical person and I do…
2 votes -
Verification information should be made more clear...
Guys, this verification thing is not made clear enough on your website. (Yes I saw the small notification messages and information, still I somehow waited for some email, from prior hosting account experiences: "your hosting is ready, is being prepared, and so and so.") Maybe you should still send an email regarding this.
Because "if you don't open this chatbox YOUR ACCOUNT WILL NOT BE VERIFIED and YOU WILL RECEIVE NOTHING FROM US" should be made clear enough.
Thanks otherwise, probably great service, not yet entered :)
Cheers2 votes -
Add Telegram as a new channel for CloudwayBot
Please add Telegram as a new channel for CloudwaysBot
https://telegram.org
Thanks2 votes -
allow custom restore points
Allow user to create their own restore point at any time
2 votes -
Queue for API tasks (API multitasks)
Currently if I need to:
- Clone
- Set label
- Set Domain
- Set Aliases
- Set SSL
- Set something else...
for the same application, I have to control the queue remotely, which is hard to implement since the connection may be simply lost and as a result we may simply not get any task completed at all.
It would be just great if we could send you several requests on the API at the same time and see the result of the whole queue.
/clone -> response with future appid
/label for appid -> ok (200)
/domain for appid ->…2 votes -
Improved monitoring and alerts
The cloudways bot hasn't detected the two times that I've had issues on my server. A few days ago CPU was high and maxing out, sites were not loading and I had to notice this while on the site and open a chat to get it resolved. A couple weeks ago, the entire server was down from 3am to 10am - everything had completely locked up, no warning email.
In addition, I don't think you can call yourselves "Managed" if you don't get the alerts on your end and check the servers. If I have to log in to see…
2 votes -
Have the ability to change ownership of server to another cloudways account
It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.
2 votes -
Enable subdomains for apps using backend and frontend with same DB
Enable the possibility to create esily subdomains for alternate access to the app. For example myapp.com and backend.myapp.com.
2 votes -
Allow to install webmin
Allow to install Webmin in any server or have by default with any application
2 votes -
DNS Server
The ability to have a BIND DNS server and host it.
2 votes -
Alert When Emails are Trying to be Sent from the Server Instead of 3rd Party or add-on
It would be very helpful for monitoring purposes and quality control purposes if we could be alerted when emails are trying to be sent from the server instead of 3rd party or add-on.
For example I have a plugin that allows me to setup emailing through mandrill on a site by site basis. This allows for better tracking. In some cases the sites are not able to communicate with mandrill and it falls back to using wp_mail() which would try to get the server to send out the email. Since Cloudways doesn't support emailing from servers these emails fail silently.
…
2 votes -
2 votes
-
Simplify the billing system
Simplify the billing system. At the moment, the billing system is confusing and difficult to follow as you have to pre-pay funds, and then get invoiced separately. Why not just charge via credit card each month? I don't understand what the purpose of the current system is? People are signing up for Cloudways to simplify things, and you're making the billing more complicated than it needs to be.
2 votes -
business development
we provide the <a href="https://digitalmarketing-global.com/">best digital marketing services</a> for any business,online business that suits you.
1 vote -
"Safeguarding Tomorrow: Training 22's Paediatric First Aid Mastery Unleashed!"
Safeguarding Tomorrow: Training 22's Paediatric First Aid Mastery Unleashed!" marks a year of unwavering commitment to excellence in preparing individuals for the critical task of ensuring the safety and well-being of our youngest generation. In the realm of paediatric first aid, Training 22 has not merely provided a service; we have unleashed a mastery that transcends the ordinary, making a profound impact on the community. Over the course of this transformative year, "Safeguarding Tomorrow" has become more than just a training program; it's a testament to our dedication to nurturing a generation of caregivers, parents, and educators who are equipped…
1 vote -
"Spotless Foundations: Clean Choice Builders Cleaning Services Transforming Construction Sites with Excellence!"
In the dynamic realm of construction, where dust and debris are inevitable companions, Clean Choice Builders Cleaning Services has emerged as the beacon of excellence, transforming construction sites with unparalleled dedication and expertise. "Spotless Foundations" is not just a title but a testament to a year of relentless commitment to cleanliness and order within the bustling construction landscape.
Over the past 365 days, Clean Choice Builders Cleaning Services has been an integral part of numerous construction projects, ensuring that the initial phases of construction are not just marked by progress but also by a spotless environment. Our specialized team understands…
1 vote -
Exploring the Top Business Centers in Dubai and the UAE
Establishing and growing a business requires careful consideration of various factors, and one crucial aspect is choosing the right business center. In Dubai and the broader UAE, the business landscape is thriving, offering entrepreneurs a plethora of options for setting up their operations. we'll delve into the key features, benefits, and considerations when selecting a [url=https://connectbusinesscenter.com/]business center in Dubai[/url] or anywhere in the UAE.
1 vote -
Honey And Honey Products Testing Lab - FARE LABS Pvt. ltd
Fare Lab, Your premier Honey and Honey Products Testing lab in India. Ensure purity and authenticity with our advanced testing services. Leading the industry in honey testing labs. Visit us- https://farelabs.com/services/testing/honey-honey-products-testing
1 vote
- Don't see your idea?