Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Mcafee.com/Activate, macfee activate

    Facing problems with mcafee activate products? Get the best instant solution for purchasing, downloading, installing and activating McAfee key code.

    site : https://www.youtube.com/watch?v=8_SKFNayZJM

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  2. Norton.com/nu16, Norton Setup

    Norton Utilities is a utility software suite designed to help analyze, configure, optimize and maintain a computer.

    site : https://www.youtube.com/watch?v=qOyhTOy_UJ8

    1 vote
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  3. Tomtom Update, Tomtom GPS update

    To update your TomTom navigation device, you need to install the MyDrive Connect application on your PC or Mac computer.

    Site : https://www.youtube.com/watch?v=0CBQ9he1voQ

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Avast Login, My.Avast.com

    Avast login is an exceptionally notable security professional focus whose associations are accessible for a wide extent of gadgets including Windows PC, Mac, and Android Smart contraptions.

    site : https://www.youtube.com/watch?v=I6pACoqQhEo

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Webroot.com/safe, Webroot Safe

    Download your Webroot SecureAnywhere product from here! Installation instructions available for all major platforms and operating systems.

    site : https://www.youtube.com/watch?v=WoOr4keD-A0

    1 vote
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  6. 2FA with Whitelisting

    For those with 2FA, allow someone to whitelist their work ip address for XX days, so that 2FA is only required when time expires or access is from a new ip.

    1 vote
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  7. Integrate firewall with CDN

    There are probably many needed enhancements to the firewall. One that would be especially helpful would be to block traffic that doesn't originate through the CDN.

    For example, with Cloudflare, hackers can sometimes use historical dns records to discover your server's origin IP address. They can then circumvent Cloudflare's ddos and firewall features.

    An option in the Cloudways firewall to only accept traffic through the CDN would eliminate this whole class of vulnerabilities.

    9 votes
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  8. 2 votes
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  9. It would be great if at server level in platform.cloudways, we could block IP ranges

    ... ie block access to Russian IP addresses.

    even better if we could choose countries to block rather than having to input entire IP ranges

    3 votes
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  10. Give FTP Access to a specific folder within an application

    For now you get access to all folders and files, which might cause security problems. And GDPR Problems, as anybody that has been given access could delete or copy any personal Data of web shop clients, for example

    6 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Integrate mod_evasive to mitigate DDoS attacks

    DDoS issues are getting out of control. It would be a good idea to integrate mod_evasive apache module to mitigate them.

    I was suggested by the support team to mitigate the attack using app level firewalls but that's far to be an optimal solution.

    They confirmed that the current infrastructure of their servers is not ready for adding this apache module but they are open to evaluating it as an option.

    1 vote
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  12. 3 votes
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  13. yubikey support

    would be great to add hardware 2FA devices with fallback to google auth or SMS.. :)

    1 vote
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  14. Allow disabling of weak SSH key exchange algorithms

    PCI Compliance now regards weak ssh key exchange algorithms as a liability. There should be a way to disable them. It's fairly easy to set up in open-ssh: https://infosec.mozilla.org/guidelines/openssh#Configuration

    3 votes
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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Force 2FA for Team Members

    As account owner, I can setup 2FA on the main account, but I can't force my team members (some of whom have full access) to do so. This obviously creates a security loophole.

    5 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to add multiple SSL certificates per application (neither wildcard nor SAN)

    If we have a multisite, we need a wildcard SSL for the subdomains. However if we go further, and provide custom domain (domain mapping) the problem comes that the SSL certificate is only for our domain not the mapped. Would be great if we can (even manually) create more than one certificate. SAN certificates is not the good option, since:

    - We are using the wildcard for the own subdomains.
    - There is a hard limit with the 100 domains.
    - All the custom domains would be listed as secondary domains in the certificate details.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. access to .conf file for Nginx

    I needed to do some security tweaks and could not access the .conf file for Nginx to make the changes. I think it would be a good idea to allow access for customization. I wanted to be able to...

    1.Prevent Information Disclosure

    Often servers are incorrectly configured, and can allow an attacker to get access to sensitive information that can be used in attacks.

    2. Prevent PHP execution

    Overview
    By default, a plugin/theme vulnerability could allow a PHP file to get uploaded into your site's directories and in turn execute harmful scripts that can wreak havoc on your website. Prevent…

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix security problem with Team Member

    My niche is high risk for online hacking. In Cloudways I can add a team member, which sends his un-encrypted password to his account. This is high risk. As owner of my account I should be able to change his password, and then I can share via a secure app like Last Pass. Please consider this a high priority request. Thank You

    2 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Firewall Management + fail2ban support

    It would be useful to have the ability to configure the default firewall rules at server level, rather than relying on htaccess files which are useless for managing large data sets (i.e. IP lists/ranges).

    Additionally, having fail2ban installed and bridging between the firewall would be extremely helpful for using plugins like wp-fail2ban, which automatically bans "bruteforce" login attempts at server level, rather than application level.

    18 votes
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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add ability to add multiple IP addresses at once in the Security panel

    Provide the ability to add multiple IP addresses at once in the Security panel for when we need to whitelist IPs for managewp and other services.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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