Service Improvement

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  1. Be able to Change SSL Settings for Faster SSL

    http://unhandledexpression.com/2013/01/25/5-easy-tips-to-accelerate-ssl/

    Lists options to improve the speed of SSL transactions. It would be great to be able to enable these settings changes either manually through the console or via interface.

    17 votes
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  2. Block option for all IP address for SSH or Mysql and All server resources.

    Block option for all IP address for SSH or Mysql and All server resources. except we choose IP Address

    3 votes
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  3. 1 vote
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  4. 2 votes
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  5. Caution Notifications if the bandwidth about to touch the default ceiling limits

    Caution Notifications if the bandwidth about to touch the default ceiling limits in order to take steps on illegitimate/spam hits. This may safe guard the ignorant developers from incurring a heavy loss and in some cases losing their business. Please consider.
    Thanks and regards,
    Venkat Chinniah
    App Consultant & Architect

    2 votes
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  6. Fix password change system

    At the moment, when signing up there is no limit to password length, but when changing a password, it is limited to 20 characters. This results in the "old" password not being recognised correctly, presumably as it's looking for a password of maximum 20 characters.

    So if you create a password with more than 20 characters as your first password, you can't change it without logging out and doing "forgotten password". Rubbish!

    1 vote
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  7. Spectre and Meltdown

    Please advise about specific measures did you take regarding Spectre and Meltdowns recent announced threats in order to give a word of trust to our final customers

    3 votes
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  8. Do you have dashboard for the configured website to see security/vulnerability

    Do you have dashboard for the configured website to see security/vulnerability

    1 vote
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  9. Changing MySQL Password in Cloudways Console Updates wp-config.php

    It seems logical that updating the password for MYSQL ACCESS in the Cloudways Application Management Access Details would also update the wp-config.php for that application to reflect the new password. But it does not?

    1 vote
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  10. password

    Please allow users to insert special characters to change cloudways account password. because a password is used as security gate to enter into any account so it's very essential thing for every Cloudways user to set A Strong Password..

    1 vote
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  11. Have a KB/support article regarding password requirements.

    The areas for passwords: Master Credentials, MySQL Access, and Application Credentials are different. It makes it difficult to use a password manager's generator.

    1 vote
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  12. SSH On Warning / Auto Off

    It would be great to have some visual reminder on every page of your App settings that SSH is turned on with a simple button to disable it.

    Even better would be option to "Turn On for 1 Hour" or something like that so it automatically shuts off without you having to remember to shut it off.

    2 votes
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  13. Cloud Firewalls

    Will you offer a service similar to Cloud Firewalls, as provided by Digital Ocean? You can check the link here: https://blog.digitalocean.com/cloud-firewalls-secure-droplets-by-default/

    4 votes
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  14. Enable Let's Encrypt Auto-renewal to work with .htaccess redirects in place

    When a website is SSL secured (https) it is recommended to have redirect rules in place which enforce https (redirect http to https) and of course redirecting to one version (www vs non-www).

    It appears that the Let's Encrypt Auto-Renewal does not work. It will fail saying there are htacces rules restricting it from working. I am not sure if this is an issue for Cloudways to fix, or Let's Encrypt.

    In either case, the solution provided by Cloudways support is to:
    1. Temporarily rename your .htaccess (so it is not in effect)
    2. REVOKE your Let's Encrypt Certificate
    3.…

    3 votes
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  15. Support for IDN and Let's Encrypt

    Let's encrypt supports IDN (Internationalized domain name), domain names with accented characters. However Cloudways implementation does not support Let's Encrypt with IDN,. Please update the Cloudways code

    1 vote
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  16. SSL Autorenewal Doesn't Work - Email Notification before Expiry?

    The autorenewal of SSLs doesn't work. I know you're working on it. But to minimise the down time could you at least notify by email before the SSL expires so we can quickly act on it and manual renew?

    1 vote
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  17. U2F

    Alternative 2 factor authentication. Currently you only support smart phone app.

    2 votes
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  18. 1 vote
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  19. IP Ranges

    Need to the ability to save IP ranges to security rather than one at a time.

    2 votes
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  20. Enable Encrypted RDS MySQL Database

    Enabling Encrypted MySQL Database on Amazon AWS would enable encryption at rest and improve security.

    This would be a truly unique offering (trust me, I have been researching this for days), one that I can't believe isn't more requested or offered given the hacks and breaches we have seen over the last few years.

    3 votes
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