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99 results found

  1. Integrate mod_evasive to mitigate DDoS attacks

    DDoS issues are getting out of control. It would be a good idea to integrate mod_evasive apache module to mitigate them.

    I was suggested by the support team to mitigate the attack using app level firewalls but that's far to be an optimal solution.

    They confirmed that the current infrastructure of their servers is not ready for adding this apache module but they are open to evaluating it as an option.

    4 votes

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  2. Feature Request: Log analysis section

    I made contact via suppot chat and ask if it was possible to install GoAccess on my server for a visual and accurate log view.
    Since it was not possible all i can do is suggest to make a section on server panel to analyse server logs and have a clear vision of traffic and load.

    Gabriel G.

    4 votes

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  3. Allow disabling of weak SSH key exchange algorithms

    PCI Compliance now regards weak ssh key exchange algorithms as a liability. There should be a way to disable them. It's fairly easy to set up in open-ssh: https://infosec.mozilla.org/guidelines/openssh#Configuration

    4 votes

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    2 comments  ·  Security  ·  Admin →
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  4. Force log out from all devices

    It's a really must have option for all server owners.

    3 votes

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    2 comments  ·  Security  ·  Admin →
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  5. Security issue-Visible passwords in Dashboard needs immediate attention

    Coming from different managed hosting, I just joined cloudways, only to be surprised that sufficient security for protecting passwords is not in place. I can see the passwords are visible to me but also to the support agents that have access to the same area and hence openly visible to them. They can see Wordpress password ( which is not issue, as they told me it is default one and if changed in wordpress admin, will not be reflected here). My biggest concern is the sensitive passwords for SQL database and application credentials. The eye icon placed next to passwords…

    3 votes

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  6. Display remaining Lets encrypt SSL limit

    SSL has rate limit for SSL certificates which is reset in 12hrs. This limit should be displayed on SSL page so that user can be careful.

    3 votes

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  7. Remove Server Signature for Improved Security

    Provide a way to disable the server signature to improve security by not disclosing the server type and server software, along with other information, which could allow hackers to determine vulnerabilities by listing server and software specifications.

    Thanks!

    3 votes

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  8. Allow closing shellinabox

    The shellinabox service that runs on port 4200 is not secure enough, for a number of reasons:
    * it accepts non-TLS traffic
    * no multifactor authentication
    * no battle-tested frontend webserver like nginx before it

    Instead of fixing all of these, perhaps just allow to disable this service like you allow for other services.

    3 votes

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    1 comment  ·  Security  ·  Admin →
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  9. Ability to add multiple SSL certificates per application (neither wildcard nor SAN)

    If we have a multisite, we need a wildcard SSL for the subdomains. However if we go further, and provide custom domain (domain mapping) the problem comes that the SSL certificate is only for our domain not the mapped. Would be great if we can (even manually) create more than one certificate. SAN certificates is not the good option, since:

    • We are using the wildcard for the own subdomains.
    • There is a hard limit with the 100 domains.
    • All the custom domains would be listed as secondary domains in the certificate details.
    3 votes

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  10. Spectre and Meltdown

    Please advise about specific measures did you take regarding Spectre and Meltdowns recent announced threats in order to give a word of trust to our final customers

    3 votes

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    1 comment  ·  Security  ·  Admin →
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  11. Please make your cloud server SOC2 compliant.

    Please make your cloud server SOC2 compliant.

    3 votes

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  12. IP Ranges

    Need to the ability to save IP ranges to security rather than one at a time.

    3 votes

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    2 comments  ·  Security  ·  Admin →
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  13. Add the ability to lock down file write access per application (so one a compromised application cannot affect other)

    Applications on the same server currently have write access to each others' files by default, which is an unnecessary security risk. For example, if you have multiple Wordpress applications on the same server and one gets compromised, the hacker could also compromise any other applications on the same server. If possible, it would be worthwhile to at least have the option to lock down file write access on a per application basis. I believe you already have apache running under separate users for each application, so this might be as simple as disabling the www-data group permissions.

    3 votes

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    1 comment  ·  Security  ·  Admin →
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  14. Let server admins (not just account owners) mute alerts OR let server admins disable vulnerability alerts

    The "Alert: Vulnerabilities detected on your application" emails can only be disabled by account owners by muting the alerts (here's how: https://support.cloudways.com/en/articles/5119834-how-to-mute-cloudways-bot-notifications). We have their sites set up with automatic plugin updates and that works fine for us. These alerts are making our customers worried for no good reason, and it's making maintenance more of a pain for me since I now have to reassure them everything's fine.

    It isn't a big annoyance for a customer to receive such an alert but try to imagine a web maintainer (like myself) having to answer multiple questions from concerned customers. We…

    2 votes

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  15. OpenSSH 8.1 Upgrade

    Needed for PCI/DSS compliance.

    2 votes

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    2 comments  ·  Security  ·  Admin →
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  16. 2 votes

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  17. Be able to name and order IPs

    Hi !

    It would be interesting to be able to create groups of IPs and name or tag these IPs in order to visually understand who has been given access to MySQL/SSH services.

    Example :

    External company 1: 127.0.0.1 127.0.0.2 127.0.0.3
    External company 2: 172.0.0.1 172.0.0.2
    Freelance dev: 120.0.0.1
    My company: Ips list ....

    Thx

    2 votes

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    1 comment  ·  Security  ·  Admin →
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  18. Security

    Hi there,

    I recently learned about the login lock feature at BigScoots.

    The Login Lock feature allows for an extra layer of login security on the WP admin dashboard. You can read more about it at the link below:

    https://blog.bigscoots.com/wordpress-optimized-portal-wpo/#admin-security-lock

    Will Cloudways be releasing something similar soon? It would be great to have an extra layer of login security available for our sites.

    2 votes

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    3 comments  ·  Security  ·  Admin →
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  19. Please make search feature in all Bot Protection data table.

    so this make easier for user to find the ip addresses.
    And you can make a specific fiture to make a whitelist IP Adresses.

    Also please make the pagination better, so user can go to specific page.

    And also in the data table, please make a filter by country, ip, etc

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  20. Slow HTTP DoS (Denial of Service) Attack

    Your all web servers are vulnerable to Slow HTTP DoS (Denial of Service) attacks.

    Slowloris and Slow HTTP POST DoS attacks rely on the fact that the HTTP protocol, by design, requires requests to be completely received by the server before they are processed. If an HTTP request is not complete, or if the transfer rate is very low, the server keeps its resources busy waiting for the rest of the data. If the server keeps too many resources busy, this creates a denial of service.

    Attack Details:
    Time difference between connections: 10006 ms

    The impact of this vulnerability:
    A…

    2 votes

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