Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 15 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better app submission

    The process should be:

    1 - Type of the app (Wordpress, Prestashop...)
    2 - Name of the app (My Application)
    3 - Primary Domain (myappdomain.com)
    4 - SSH Key (Yes[] - No[] and if yes "Paste you SSH Key)

    Actually these steps means 3 app restarts and 5 minutes, with all these steps at the app creation time it would take no more than 1mn.

    15 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Better overview - Grid view for applications and servers

    In our web agency we sometimes have a little trouble getting a proper overview over the servers and or applications we have on your platform.
    Would it be possible to make a "Grid view" for the applications? Perhaps with a screenshot of the applications like Flywheel does?
    That would give a 10x better overview :D

    14 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add dashboard for applications

    We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

    I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

    It'd simply act as a list of shortcuts directly into the Application Management screen for each.

    At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

    14 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Brian, this will be already in the new console to be launched (beta) sometime in December. You will be able to sort console by servers, application (independent of server) and even create projects that will be just groups of servers and apps.

    The new console (that you should have received an screenshot already in the new permissions newsletter) will be a huge step forward for our platform.

    You will need to be patient for a while more.

    Cloudways Team

  5. 13 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. add max_file_uploads to server PHP settings

    add max_file_uploads to server PHP settings so this can easily be setup for specific needs.

    12 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. More mysql config options

    It would be nice to have more granular access to the mysql/mariadb configuration. A few more items that would be good to be able to configure:

    query_cache_size
    join_buffer_size
    tmp_table_size
    max_heap_table_size

    12 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Auto-Cleaning Option for Logs (Error & Access)

    On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.

    Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…

    12 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Be able to name backups

    It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.

    12 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Password protecting apps from console (via htpasswd)

    I want to get this option in console to password protect my apps which can be done via creating htpasswd on the server. Will reduce the hassle :)

    12 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    11 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Clone from one server to another multiple times (change user on clone)

    When you clone an app from one server to another, it keeps the same Unix/Linux user and MySQL database name, user and password. Thus, if you clone an app from one server to another, you can't repeat the process later, unless you delete the 1st clone.

    We like to start with a base WP template app and another for WooCommerce. Then each time we start a new project we clone one of those templates to the server it's going to run on. Unfortunately after we do it from the server where the template resides to a new server, one time,…

    11 votes
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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    The logic behind keeping same creds is that many people use this feature to create test/dev environments, so it is convenient for them to have it like this.

    In any case, for the flow you mention, you could clone a template from server A to server B. Then on server B, keep the first copy of the app as a template and clone it (on the same server) as many times as needed. Cloning on the same server changes all credentials, so this should work for you?.

    Cloudways Team

  13. Monitor All Servers and Resources On Single Page With Visuals

    As of now, you have to click on each server, then go to resources and then select specific resource. This is time consuming. Also, the data is displayed as line graph which is very visually polished or clean looking.

    I recommend that you have a "overview" or "snapshot" area that show you the health/resources/stats for all the servers on your account. Perhaps showing colors Green to Red pie charts to show you quick overview of ALL resource (memory, CPU, hdisk, bandwidth, etc) of ALL servers.

    Thank you.

    10 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fine grain team member permissions

    Please add permissions/restrictions for:

    Purchasing additional services
    Scaling the server
    Changing packages
    Managing Addons

    10 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow us to see our error logs (php, apache, mysql)

    We want to see the logs of our apps

    9 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 9 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow customization of application icons

    It would be easier to differentiate projects if the icon associated with them could be customized.

    9 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Choose what time of the day do Backups

    Sometimes I notice high cpu usage in the middle of the day and is because of the automatic backups, would be great if is possible to choose what time of the day doing that.

    9 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to upload or enter .env information

    Be able to upload a .env file, or enter the .env key/pair values in the console. Many frameworks (such as Laravel) utilise the .env file to change configuration between dev and prod, and they should never be pushed via git.

    9 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. File and Folder Permission Setting

    Hello,
    if I chosen your platform;
    Seems; 've always preferred speed and quickness setup.
    However, I am not able to set permission for my predefined files and folders by using filezilla or dreamweaver. Which is normal and acceptable! But I do not have to learn SSH command string to set these simple permission. This is not my job. Why do not you develop an application for this important issue, so we need to set some permission according to wordpress security plugins.. Then; we may need to change them quickly. It is always required.
    I believe, you are trying to develop…

    9 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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