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Service Improvement

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127 results found

  1. Setting change in CloudwaysCDN CORS policy

    I'm using WordPress for all my site and when adding a CDN, I ALWAYS have to contact support to have the CORS policy reset. Google Chrome will show CORS errors in their console and fonts won't load correctly.

    Can we get a checkbox in the CloudwaysCDN area to toggle the CORS policy instead of having to contact support?

    4 votes

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  2. Elastic Email Automatically Generated Footer to be Server/Project specific

    Currently Elastic Email generates a global footer from the details of the main account. Meaning you can't use the Elastic Email addon across client servers or even multiple projects unless you want you personal information added to the bottom of every email.

    There should be the ability to define parameters at the project or server level for Elastic Email to use. Allowing it to be used for non-connected servers/applications.

    1 vote

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  3. Elastic Email params and credentials in Server SMTP section

    Getting Elastic Email SMTP params and credential in smtp section of the server interface when Elastic Email is selected.

    At this time, the credential management is messy (need to ask the support)

    3 votes

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  4. Monit as New Relic alternative

    New Relic reach EOL but application monitoring is still important. Maybe MONIT daemon should be a good alternative...

    15 votes

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  5. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    2 votes

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  6. Cloudways Rackspace webmail needs to be SSL / HTTPS

    When an email account is setup using Cloudways/Rackspace, the webmail url provided in the login details is non SSL. This causes a problem that the end client now gets security warnings which makes my service look unprofessional.

    When I spoke to support, they suggested a different (secure) url. I suggest at the very least the set up email sent by cloudways with login details has either the generic https rackspace url or to set up the vanity subdomain url to be https as well

    11 votes

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  7. Add new service VPN connection on Cloudways

    Add an new service VPN connection on Cloudways

    3 votes

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  8. 2 votes

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  9. DNS Made Easy - failover records

    I am pleased to see that Cloudways offer a "DNS Made Easy" add-on.

    However, unfortunately it doesn't include the DNS Failover feature (https://dnsmadeeasy.com/services/dnsfailover/) which is a real shame as that would be an incredibly useful feature.

    Cloudways Support clarified that the features provided by the add-on are equivalent to the "Small Business" option that DNS Made Easy offer directly (https://dnsmadeeasy.com/pricing/) rather than the "Business" option.

    Please could you consider making the DNS Failover feature available.

    6 votes

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  10. Allow to add additional IP address

    Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..

    Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…

    24 votes

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  11. add elastic email usage graph to monitoring

    I just had a problem with elastic email and I'n not able to see quota usage, logs, queues or anything. Would be a very nice addition and could offload support at the same time.

    23 votes

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  12. 3 votes

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  13. Free Email or at least Email Forwarding

    Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.

    Just to be able to forward emails without having to use the domain registrar would be very helpful.

    For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.

    33 votes

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  14. 3 votes

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  15. 9 votes

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  16. add support for other app monitoring tools (datadog / appdynamics)

    Currently you only offer New Relic for app monitoring, there are today better/cheaper tools like datadog or appdynamics.

    I think you should provide more alternatives and not forcing users to use new relic.

    8 votes

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  17. Rackspace Plus package (Email Hosting)

    offer the features of the rackspace plus email hosting package

    7 votes

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  18. Direct Access to DNS Integration

    Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing​ service makes it really difficult and confusing.

    15 votes

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  19. whmcs

    Hi,

    It is possible to install WHMCS Billing System on Cloud Hosting?

    4 votes

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  20. Offer Agency Plan

    I have migrated 10 of my clients to Cloudways and now I have 10 separate accounts I must manage and log in to. I suggest you all offer an agency account that allows you to run an "agency" with clients on their own server and own billing options. It is extremely difficult to manage 10 different accounts. Also I did not realize there was an affiliate option and now I migrated 10 clients offer and will not be receiving affiliate commissions. I would love these features. Thank You!!

    5 votes

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