Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
118 results found
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9 votes
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install server applications from repositories
The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.
9 votes -
Rackspace Plus package (Email Hosting)
offer the features of the rackspace plus email hosting package
8 votes -
Add Digital Ocean S3 storage.
It is much more cost effective than the block storage option, therefore would be very useful for WP backups.
7 votes -
Enable support for Cloudflare Argo Tunnel
Right now you can't install cloudflared which is required to run Argo Tunnel.
Enabling Argo activates Argo Smart Routing and Tiered Caching, reducing Internet latency on average by 35% and connection errors by 27%.7 votes -
bring back load testing add-on
There used to be a load testing feature. Why is it gone? I wish we still had this functionality.
6 votes -
Application tracking for Elasticemails
One of the major faults of elastic emails is you can't track sending per applications or limit it per application. It's such vital information, I've opened my own account with ElasticEmails as it provides the ability to track and set so I can easily maintain the service, currently, you can't with your elasticemails addon which makes it null and void for anyone working as an agency.
6 votes -
Better overview for rackspace email accounts
Please consider to expand the overview for your rackspace addon. Now I can see just the list of the email accounts, but not what aliases, forwards and other basic settings for each email account.
Your Support is so far so great and quick like a charm, but do you really need this extra work like asking each time which aliases is set and which is not working and so on? This a lot work for you, and I have also to manage all this information in an extra sheet too.
Thank you cloudways for your great Support!
6 votes -
DNS Made Easy - failover records
I am pleased to see that Cloudways offer a "DNS Made Easy" add-on.
However, unfortunately it doesn't include the DNS Failover feature (https://dnsmadeeasy.com/services/dnsfailover/) which is a real shame as that would be an incredibly useful feature.
Cloudways Support clarified that the features provided by the add-on are equivalent to the "Small Business" option that DNS Made Easy offer directly (https://dnsmadeeasy.com/pricing/) rather than the "Business" option.
Please could you consider making the DNS Failover feature available.
6 votes -
Elastic Email notification on limit Exceed
i am using elastic email service as a addon and i had opted for 8000 emails/month plan but when then limit crossed i did not get any alert from cloudways from last 2 days i was facing issue of email as email were not going from my website then i checked my cloudways account before some time and found that limit has been finished for emails.
SO here i just want to advice product team that kindly make a provision to send email to customer once the limit exceeds for emails.
5 votes -
Allow Wildcard SSL Certificate to be used across multiple applications
Currently you can only use a wildcard SSL certificate with one application, which limits its usefulness to a multi-tenant web application like WordPress Multisite.
If you setup a second application that uses a subdomain that would be covered under your wildcard SSL you unfortunately cannot use the wildcard cert.
As an example:
Application 1 has the domain example.com and a wildcard certificate *.example.com
Application 2 has the domain forum.example.com
Application 2 should be able to use the wildcard certificate from Application 1.
5 votes -
Sorting of rackspace emails
I've got a growing list of domain based email accounts, and I can't manage these in anyway with the Rackspace emails. Whilst the service is great value, I need to be able to see available space per account and at least sort the email address by domain, etc. We're pretty much blind right now
5 votes -
Add Rackspace Email Plus & Archiving
It's awesome to have Rackspace Email integrated with cloudways and the discounted prices is a bonus! Just surprised to learn that this is a half way integration... No option exists for users to add cloud storage (Rackspace Email Plus) or archiving (Rackspace Add Archiving). Please complete this offering and extend the options to add the other plans at the partner discounted price.
5 votes -
Increase current Rackspace email quota 25GB plan to more
Hey guys
PLEASE, could you INCREASE the current Rackspace email quota which is 25GB to offer 50GB, 150GB, 200GB and so on?
Our client is almost maxing out!
Thanks Gary
5 votes -
DNS Made Easy management
I suggest you to change SOP and add an ability to manage DNS records.
We use paid DNS Made Easy and can not manage it ourself and we can not make edits in real time. It's ridiculous.
If the SOP does not meet the needs of customers - it needs to be changed, otherwise you will lose customers.5 votes -
Offer Agency Plan
I have migrated 10 of my clients to Cloudways and now I have 10 separate accounts I must manage and log in to. I suggest you all offer an agency account that allows you to run an "agency" with clients on their own server and own billing options. It is extremely difficult to manage 10 different accounts. Also I did not realize there was an affiliate option and now I migrated 10 clients offer and will not be receiving affiliate commissions. I would love these features. Thank You!!
5 votes -
Allow configuration of Cloudflare Enterprise Rules
The CDN bandwidth allowance for the Cloudflare Enterprise add-on is only 100GB / month. We have some apps that regularly exceed that amount. I'd like to have the ability to add rules to the Cloudflare account (like I can do in Cloudflare itself), to have more control over what types of files it serves.
For example, some files such as mp3 files generated from a text to speech app consume a lot of bandwidth and don't need to be coming from Cloudflare and incurring unnecessary cost.
4 votes -
Add Cloudflare Enterprise Clear Cache REST API Endpoint
There is a manual cache clear button in Cloudway's control panel for clearing the Cloudflare Enterprise cache, but no way to clear this automatically.
Adding a new REST API endpoint https://developers.cloudways.com/docs/ to do this would allow developers to automate this when doing a deployment, or when clearing their application cache.
4 votes -
Custom Name Server for Cloudflare Enterprise add-on
Cloudflare has a business level option to create custom name servers.
With so many enterprise options with the 'Cloudflare enterprise' add-on,
incuding the cname of secure.cloudways.cloudI would request custom name servers to be part of the offering.
It could be as simple as cloudways.ns.cloudflare.com
or as detailed as ns.mydomain.comThanks
4 votes -
Automate Rackspace Email Creation
it is not possible to wait HOURS to have a new e-mail box, same time to update/add an alias, this is pretty much dumb in 2018 even on ISP Config is nearly instant.
4 votes
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