Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    9 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Limit application to disk space

    The disk space reporting is very helpful. It would be even more helpful to limit application to a specified disk space.

    9 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. 4 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. You must Add reset permissions to application level via UX

    Most times your support does any work on my behalf the permissions get messed up and then have to recontact support to set permissions to application level. This is an extremely frustrating restriction on the user and is making me consider to switch hosts. I really suggest you add a self serve option to the UX sooner rather than later.

    6 votes
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Limit RAM and cpu core per Application

    Limit RAM and CPU to each app on each server.

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Regarding IPV6 enable

    Nowadays people are moving to faster internet connection so most users are using IPV6.
    But in CloudWays there is no option to enable ipv6 on Servers (Digitalocean).

    So some times who are using the only ipv6, their end our website will not load up.

    So here is my request to CloudWays team enable IPV6 for better performance on servers and customer satisfaction.

    Regards,
    Mainak

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto Scaling WordPress

    We need to implement Auto-Scaling WordPress applications quite often which can auto-scale depending on traffic load.

    6 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Push and Pull Individual Tables and Folders between staging and live environment

    Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.

    11 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Multiple databases per application

    I'd like to suggest that you implement the possibility to have multiple databases per application.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to name folders upon application creation or rename w/o symlink

    Folders are difficult to identify when accessing via FTP, and changing the name results in an additional symlinked folder which results in more clutter (e.g. 100 sites -> 200 folders). Would be nice to have a better way to name these initially or rename without a symlink. I know config files for nginx and apache would likely have to be rewritten but I would think that this could be done programmatically.

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. application management

    Allow users to change application management credentials.
    See Request #161062 for more details.

    1 vote
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  12. 6 votes
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  13. Set up application-level email, including Staging

    When we make a copy of our site for staging testing, this copy retains transactional email sending functionality, which should not occur, as while the copy is for testing only and there are no changes to your database, it should not sending emails, or at least we have the option to block them,
    because if we have the copy for many hours we get two sites sending emails to customers at the same time. It would be a great term for an easy way to block, as the email add-on is server-level, and this complicates a bit.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Separate Applications by Server

    My main server has a lot of applications, close to 100 which included the Staging apps as well as the apps for the main sites. I created another small server with the idea that I can clone/stage my main apps from my main server on to the new small server and have visual separation. When I clicked on the server link at the top, I selected the new server I created thinking that if I did that, I would be in that server's folder/UI. I would then click the Applications link at the top and saw a clone of my…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bring back Moodle please!

    Please bring back Moodle as a one click install. It's easier for people to take out hosting with a rival hosting company that does one click install than the pain of doing it manually! You're losing money by making people move to an easier option... And why did you remove Moodle and nothing else from the apps list please???

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Be able to change the Application Admin Panel Credentials

    Exactly what the title says!

    Its very practical to be able to change the password in the Admin Panel section of Application's Page. Like so anyone who has access to cloudways panel can have access to the Applications Dashboard fast and easily without searching for the password!

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Password prompt for staging needs work

    The password prompt for staging site doesn’t work with password managers and prompts multiple times even when entered correctly. I love the staging concept and that it’s protected by default but the current mechanism makes it difficult to actually use.

    1 vote
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  18. Let users designate an install path for Add Application

    I have an existing application, and I'd like to add a Wordpress installation to a subdirectory. (eg: myapplication.com/blog )

    Why can't I specify an install path in the Add Application area?

    2 votes
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  19. Allow apps to be installed on subfolder urls

    It should be possible to install an app and set its 'primary domain' as a subfolder of a domain; e.g. domain.com/some-app.

    Ideally you should be able to simply set the 'primary domain' as a subfolder but if that's not possible the Cloudways stack should allow Reverse Proxy to be setup on the server in order to achieve the same thing.

    At the moment, the only way to achieve this is to hack the Cloudways setup by creating up an app on a bogus url and then physically moving that app into the app folder of your route app. This unfortunately…

    2 votes
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  20. 2 votes
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