Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
141 results found
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Separate backup schemes for database to the ones of files
Since database backups are not incremental, there should be an option to be able to choose different backup durations and retention periods, from file backups.
For example, in my eshops I have hourly backup which is ok for files since it is incremental. But hourly full backups on the database can consume disk space for no reason.
1 vote -
Monitoring during update of settings
I would like to have monitoring enabled to be visualize while doing the update of settings in my server.
This is a crucial time to have that information, as problems tends to arise when configuration changes, so being blocked by entering into server details while settings are being updated is not a good UX.
1 vote -
Support laravel Octane
Laravel Octane supercharges your application's performance by serving your application using high-powered application servers, including Swoole and RoadRunner. Octane boots your application once, keeps it in memory, and then feeds it requests at supersonic speeds.
2 votes -
Make it possible to update PHP version on all servers in one click
Hi,
I want a feature so that I can update the PHP versions on all servers at once instead of having to manually upgrade each server by hand. It takes a tremendous amount of time since every PHP upgrade takes +5min to complete.
1 vote -
FFMPEG
Please update ffmpeg version it's important please.
2 votes -
Allow users to enable/disable curl on individual applications
I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.
Would be helpful if:
- Users could control this without needing support from Cloudways team
- It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).
*Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.
1 vote -
Allow us to be able to implement additional security headers.
I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.
NginX Headers
addheader X-Frame-Options "SAMEORIGIN" always;
addheader X-Xss-Protection "1; mode=block" always;
add_header X-Content-Type-Options "nosniff" always;Apache Headers
Header always set X-Frame-Options "SAMEORIGIN"
Header always set X-Xss-Protection "1; mode=block"
Header always set X-Content-Type-Options "nosniff"Referrer-Policy: strict-origin-when-cross-origin
26 votes -
save server configuration & power off servers to save money
save server configuration & power off servers to save money.
To be able to either - turn off as server and not get charged.
or
save a server configration, then remove the server. When spinning up a new server you can choose from the save configuration1 vote -
Option to turn off offsite backups
Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.
3 votes -
Support deployment via AWS CodeCommit
Currently, you support deployment via Github. But our projects are in AWS CodeCommit, not Github. We request you support AWS CodeCommit.
1 vote -
Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.
Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.
2 votes -
More options to customize the server.
For customers who dont want a full stack application server and want to use the server only as a webserver (using apache or nginx), it would be great if you can provide such an image as an option.
All the other services running on the server unecessarily consume server resources even if they are not being used.
Alternately, if you can grant the master credentials the ability to start and stop specific applications like mysql etc, via a custom script or via a setting in the console ui that would also work.2 votes -
Add more than one IP Address to whitelist at a time
Can we please have the facility to add more than one IP address to whitelist at the same time.
1 vote -
allow creating sFTP account from the sub accounts (admin Privilege)
allow creating sFTP account from the sub accounts (admin Privilege)
but I also suggest to be an option in the primary account so the main account can decide if he want to share it or not1 vote -
Offer the possibility to download old backups
Would be nice to have to possibility to download locally also old backups
2 votes -
Provide a warning about resizing disk quotas taking the site down while it's processing
I clicked the button and it just did it, and whammo, my site was down without a confirmation or warning. There really should be something there that allows someone to stop it if it's an accidental click, or they might want to arrange/schedule downtime...
1 vote -
Need More DigitalOcean Plans
I am Cloudways users for over 2 years now. As you see at https://www.digitalocean.com/pricing/, there are options of $5, $10, two $15 plan(different CPU), $20, $40, $80 plans. It can be helpful for users who need more faster server 3v CPU instead of 2v can go for it.
And DO plans have been upgraded long back but savings hasn't been passed to customers in this regard. Please look into this.
4 votes -
Domain forwarding
In cPanel I can easily create forwarding rules for specific domains/subdomains, without having to work in .htaccess. Would be great if there is some interface for this in Cloudways too.
1 vote -
Trying to white label hosting services but need application alerts for usage!
To whom it may concern,
I am trying to create a white label hosting service used through Cloudways(Reseller model), and I'm finding it difficult to accomplish without this feature. Your cloudways bot seems like the perfect system but it doesn't allow me to set my own custom limits on an application level. So for example if I have 50 websites on one server, how do I know which one is the abusive user on bandwidth?
I need to be able to set custom limits with cloudways bot to notify me if someone surpasses the allocated bandwidth or disk usage that I've…4 votes -
POUCHDB and COUCHDB support
For offline first mobile apps
2 votes
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