Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
141 results found
-
enable us to specify how many backups per app we keep
i'd like the ability to specify how many backups to save per app, to give me more power over managing my available server space.
2 votes -
Add v8js to all php servers as SSR is essencial
Add v8js to all php servers as SSR is essencial
2 votes -
nginx: modify client body size. Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?
nginx: modify client body size.
I need to change client body size to 2M, but I don't have root access.
Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?2 votes -
Let the users to set "connection" to Keep-Alive
I want to install a App on server, the precondition to install this App is one of the server setting as following:
"connection" : Keep-AliveBut I find these is no such setting on cloudways.
2 votes -
Set "max_execution_time" to "0"
The VTiger application requires "maxexecutiontime" be set to "0"
2 votes -
Maintenance Mode for sites using CloudFlare
Display a maintenance page, or ability to redirect to another URL, when either a server upgrade is in process or when the server is not available. This feature called waiting room is available on cloduflare but not for cloudways users.
https://developers.cloudflare.com/fundamentals/basic-tasks/maintenance-mode/
1 vote -
Reinstate the generation of CSR
Reinstate the generation of CSR. Why has this been removed, are you trying to make the process of installing a new SSL less streamlined?
What other things will you start removing in future?
1 vote -
ipv6 whitelist
Add the option to whitelist ipv6
1 vote -
Auto notification (by email) when a server is down!!!!
When maintenance is done by the server provider (not by clodways), for example, vultr, it can happen that the server simply goes down and there is no notification about it. This is a critical issue! We must be notified immediately when a server goes down! This is essential!
1 vote -
Allow Hotlinking Protection with Cloudflare Enterprise
It is a must to allow hotlinking protection with Cloudflare. I've been trying to stop hot linkers for 4 weeks and can't do this with the Cloudflare Enterprise.
1 vote -
add password protection for redis service
Though the redis service is limit to only access from localhost, I want to use password for Redis, too. Hope I can set password for it by myself.
1 vote -
Lengthen Backup Retention Beyond Only 4 Weeks
Due to the recent Elementor vulnerability, Cloudways customers NEED to be able to restore websites from backups longer than 4 weeks ago
We are just now experiencing issues and restoring a site did not remove the hacked code because we can only go back 4 weeks.4 weeks is not enough. We need to be able to restore servers and individuals apps from 6, 8 or 12 weeks ago.
Relying on 3rd party backup systems is not why we use Cloudways. We use Cloudways because we enjoy an all-in-one solution.
I hope the Cloudways team considers extending our backup retention…
1 vote -
Local backups per app
Currently local backups are hazardous to servers with less than 50% free disk space.
If enabled your server will crash when automated backup schedule runs.
We need a usable local backup feature for people who use their space cost effectively.
1 vote -
Monitoring CPU Loading when run backup
Monitoring CPU Loading when run backup, just like application is very necessary to know when the backup is running and check how many resources of cpu% area busy.
1 vote -
Have a server in israel! If you could, I would sign up right now :)
Please update me if you do.
1 vote -
SSH/SFTP White List - Terminal Command
It would be nice if we could whitelist IP's from the GUI Terminal - sometimes the GUI doesnt always "stick" when I hit save.
However, executing a command in GUI terminal always executes if you hit enter.
It would be nice to have a backup way (e.g. via GUI Terminal) to execute certain functionality like "Whitelisting IPs" in the firewall.
1 vote -
allow varnish exclusion based on http response code
Please allow us to exclude varnish caching by the http response code. My particular use case is that I am reverse proxying to another website that uses 302 redirect when a user is not logged in. If varnish has cached the 302 redirect, it continues to redirect (infinite loop) even after the user has logged in. While I can exclude all the dangerous pages by hand, it would be much better to just disable caching of all 302's. This took 1 minute to set up in fastly (trying out a free plan), but I would rather keep using you guys!
1 vote -
Separate backup schemes for database to the ones of files
Since database backups are not incremental, there should be an option to be able to choose different backup durations and retention periods, from file backups.
For example, in my eshops I have hourly backup which is ok for files since it is incremental. But hourly full backups on the database can consume disk space for no reason.
1 vote -
Monitoring during update of settings
I would like to have monitoring enabled to be visualize while doing the update of settings in my server.
This is a crucial time to have that information, as problems tends to arise when configuration changes, so being blocked by entering into server details while settings are being updated is not a good UX.
1 vote -
Make it possible to update PHP version on all servers in one click
Hi,
I want a feature so that I can update the PHP versions on all servers at once instead of having to manually upgrade each server by hand. It takes a tremendous amount of time since every PHP upgrade takes +5min to complete.
1 vote
- Don't see your idea?