Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
141 results found
-
Option to turn off remote backups that charge us money, and just have local backups on our server
Option to turn off remote backups that charge us money, and just have local backups on our server
1 vote -
Add PHP session timeout to server settings
Add PHP session timeout to server settings
1 vote -
Easy text warning on Let's Encrypt failures
Twice now I have had problems with servers where I had to wait for a Let's Encrypt imposed 8-12 hour ban from creating an SSL cert because I tried and failed too many times.
It would be great if you would warn me after 2-3 failures that repeated attempts may cause this and to contact support for more help. Just a text reminder in the error message would be great, thanks!
1 vote -
Server SMTP configuration is not working properly.
Currently if you have already configured the SMTP on a server Cloudways seems to remember your previous credentials and tries to enter them again. I've just spent half an hour trying to set up SendGrid on the Server SMTP. Everytime I selected SendGrid or Mailgun etc it would automatically fill in the wrong credentials and process them. Finally I was able to remove them and get the proper credentials in. But it took a lot of my time and I'm not happy that I wasted so much time.
This needs to be fixed.
Thanks,
John Anderson.1 vote -
Place restrictions of the transport of data from cloudways Staging to Live
Hi
As per the above title. I would like to restrict the transport of data from cloudways staging to live.
Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store
As a safety precaution I would like to prevent data to only go in one direction Live -> Staging
1 vote -
Option to re-create database
There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.
1 vote -
Exclude certain tables from the search/replace script when cloning
I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.
I'm sure it would be quite simple to exclude the user tables from this script.
1 vote -
MySQL Setting - Case Sensitivity
Please add the option to TURN OFF case sensitivity in MySQL.
1 vote -
Disable Vanish by default.
It never works out of the box and always causes errors on anything but the simplest sites.
I always have to disable it on most sites whilst uploading, file scanning etc.
1 vote -
When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login.
When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login and control panel access. for example I brought a space of 25 GB, then I can split the volume into 15 + 15 +5 for my clients and give them a login to access their data.
1 vote -
Ability to reserve IP addresses and preserve current ip addresses currently being used
On your existing servers.
1 vote -
Add an outgoing email address to the SMTP admin
It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.
1 vote -
Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself
Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself
1 vote -
Set permissions in private_html
Apparently, in a standard php setup, I can only set permissions in the publichtml folder, but not in the privatehtml folder, even not with the permission reset button in the cp. This makes it impossible to place my cms system above publichtml. So please give us chmod possibility in privatehtml
1 vote -
rdiff-backup install on servers and allow access
https://www.nongnu.org/rdiff-backup/
rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.
This is much better for mirroring and creating local backups.
1 vote -
1 vote
-
support forcing lowercase URLs
It's poor SEO to be able to access the same pages of a website on different URLs - this includes capital letter URLs for any web service that utilises re-writes (e.g. a CMS such as Wordpress).
This can be resolved by utilising htaccess with a RewriteMap or Nginx, see links below. But none of these options are included in the standard server config and Cloudways interface doesn't allow them to be added.
https://stackoverflow.com/questions/19048192/force-lower-case-of-urls-override-previous-rules
Be really useful if this was possible. Support tried to implement the htaccess option for me, but it took down Nginx for some unknown reason -…
1 vote -
autoscale storage
It would be nice that you are also have the option to autoscale storage.
If freespace is below X add Y to storage.1 vote -
1 vote
-
Allow Pinging sites from WordPress for SEO
https://codex.wordpress.org/Update_Services
Asher says this is blocked on the server due to SSH
1 vote
- Don't see your idea?