Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. PCRE version too low for PHP 7.0

    Hi there,

    as you can read here: https://secure.php.net/manual/en/pcre.installation.php
    with PHP 7.0.3 the minimum required version of PCRE is 8.38.

    Your servers still use PCRE version 8.35. Dunno if I am the first who experiences this problem, but this leads to PHP sigfault crashes in my applications (TYPO3, Shopware) and they do not respond any more.

    Any chance you're updating to PCRE 8.38 in the near future?

    Thanky a lot,
    Wolfgang

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. XHTML 5.1 released

    is XHTML is released or not because I hear from
    [URL=http://www.google.com]Google[/URL]

    <a href="http://www.facebook.com">html</a>

    [http://www.Example.com/ Text Here]

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pimcore Requirements

    Additional Server Software

    Ghostscript (>= 9.16)
    LibreOffice (>= 4.3)
    wkhtmltoimage / wkhtmltopdf (>= 0.12)
    xvfb
    html2text (mbayer)
    pdftotext (poppler utils)
    inkscape
    zopflipng
    pngcrush
    jpegoptim
    pngout
    advpng
    cjpeg (MozJPEG)
    exiftool

    2 votes
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  4. Allow SSH2 on your servers

    I want to use a simple application that requires SSH2, and this is not compatible with your server configuration for some reason.

    1 vote
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  5. database server and code base server should be different

    database server and code base server should be different. specially in AWS where we can create both application server and database server.

    1 vote
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  6. please add advanced/custom PHP configuration for the server, so I just type the config

    Please add advanced/custom PHP configuration for the server, so I just type the config, so it will effect to all apps. At the moment I only able to see the custom/advanced setting for app. Not the server.

    4 votes
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  7. Providing a Test Server

    As with all hosting suppliers, Test servers are never charged for.

    For every live server, you should allow the facility for a sandbox test server.

    This will make it for anyone who has a live server to be able to test and roll out.

    It should be free and will make your package for hosting a very STRONG offer.

    Charging customers for a test server is not a good policy. You really need to review this and make it more attractive.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default UTF Encoding

    Everything is pre-configured and installed as ASCII.

    if I go in and change the default encoding, it is confusing. What if I want to upgrade to PHP& and MariaDB 10? In what order should the default encodings be changed? After upgrading to PHP 7?

    The Server, MySQL and PHP all have separate encoding settings. It seems like changing these at the right time during initial configuration is vital.

    So if you were installing Magento 2.1 on a GCloud server, how would you go about it?

    After the server is created, should I go in and change the default encodings to…

    1 vote
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  9. Improve Drupal 8 Varnish Integration

    Drupal 8 installs on cloudways currently include the varnish module which is unstable and not recommended for production use. This should be replaced with the purge module, as per the project page:
    https://www.drupal.org/project/varnish

    Additionally, Drupal 8 has a very robust built-in caching api, which can be configured to work together with Varnish for much more efficient caching / cache invalidation. This would require custom configuration of the Varnish vcl for Drupal 8 instances, see the official drupal documentation here:
    https://www.drupal.org/docs/8/api/cache-api/varnish

    6 votes
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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Load Data Local Infile enabled for MySQL

    I run an e-commerce site that imports data feeds from our suppliers. However our import addon can't work as it requires Load Data Local Infile enabled for MySQL.

    3 votes
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  11. Change path for deployment

    Possibility to change path for deployment from "/public_html" to "/"

    1 vote
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  12. 3 votes
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  13. Add more file types on database import

    I found myself in a position where I had a huge table locally and wanted to import it on my database.

    CSV file ~30mb
    SQL file ~200mb

    Unfortunately, we can only import tables from sql files. Would love to see different file types like CSV, JSON, XML

    2 votes
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  14. Exclude HTML from Nginx static cache

    Currently HTML is included in the static cache of nginx.
    This results in pushing an expires 30 days header on html content request and ignoring htaccess directives.

    This is particulary dangerous, since there is no way to purge that cache unless the expiration on nginx is set to 0 for all assets.

    3 votes
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  15. Install GraphicsMagick

    Can we have GraphicsMagick installed? It has better performance, and image quality than ImageMagick while using less memory

    1 vote
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  16. Ask for a confirmation when "Removing" git repo from "Deployment via Git"

    When removing Github repo from "Deployment via Git", please ask for a confirmation first. I clicked Remove button by accident, then had to set it up again.

    1 vote
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  17. pagespeedy php free extension

    pagespeedy is a php free extension, awesome server side cache... varnish is having some problems in prestashop latest version... plz guys, pagespeedy :)

    1 vote
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  18. Allow changing Varnish config file (VCL) after application setup

    A dropdown with options next to the "Varnish Toggle" button allowing us to choose which VCL is configured with this application would allow us flexibility to change our stack without having to create a whole new application and reconfigure ours.

    6 votes
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  19. Improve permission settings

    I notice when you change the shell username to something else, it doesn't change the ownership of the directories and files in the public_html directory. You have to do an additional step which is Reset Permissions to have it reflect the changes. Maybe have function to also reset permissions when you change the shell username.

    1 vote
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  20. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes
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