Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
151 results found
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whitelist wild card entries for mysql remote access
Right now, we can whitelist IP addresses. Please allow wild card (%) for whitelisting any IP for remote access. Thanks.
1 vote -
SafeUpdates monthly option for scheduled updates
I think it is essential to have the option for monthly schedule updates. Plugin updates sometimes can break a site from faulty code, and I think it would be useful to have the option for not-so-regular updates. A monthly option sounds ideal because it will reduce workload for our developer to check on regular base the site after the updates which now the latest scheduled option is weekly.
2 votes -
Have varnish provide cached content for standard query parameters (like Cloudflare APO does for UTM parameters, etc)
Currently, Varnish cache is "broken" for all query parameters. This means anyone comeing from Facebook, which adds "fbclid", or from any link with standard UTM parameters like "utm_source" is served an un-cached page.
Varnish WILL then cache that entire page + query strings, but that's not very helpful.
It would be ideal to have it behave like Cloudflare APO as described here: https://developers.cloudflare.com/automatic-platform-optimization/reference/query-parameters/
So, for the "allowed" parameters, Varnish would serve cached content of the base URL without parameters.
5 votes -
Mirror Servers For Faster Worldwide Access
My customers are in the USA and my employees in Asia. The US based server is super fast when accessed from the USA, but from Asia it's slow. I want to run a duplicate mirror server in Asia, but have been unable to find someone with the skills to do this. Would be a great feature if Cloudways could do this with a few clicks.
2 votes -
Offer a "Wipe All And Sync" Option for Live to Staging Transfer
Offer the ability to wipe all files and database entries, before pulling a fresh copy from live to staging.
Sometimes I need to redo our Sandbox environment.
Most of the time, there are various changes to the files and database.When I choose overwrite it won't wipe the remaining data.
If I delete the whole app and stage again, I have to redo SSL and other settings.
Please give a third option to the "Live > Staging" process.
- Overwrite
- Incremental
- Wipe and WriteThank you
1 vote -
Update to composer v2 and add cache folder
Please update Composer to version 2.
Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to Composer 2. See https://blog.packagist.com/deprecating-composer-1-support/
Also, allow a user to write to composers cache folder:
"Cannot create cache directory /home/12341234.cloudwaysapps.com/hfjhsdkfhdsjkf/.cache/composer/repo/https---repo.packagist.org/, or directory is not writable. Proceeding without cache"
1 vote -
Display Backup storage requirements
Cloudways server backups require at least 50% storage space of the server to perform a full backup. This mean's although they are moved off the server once complete if you are currently using 51GB of 100GB storage the full server backups will fail to run. For those that backups are important to, at least 50% must always be available.
It would be good to have a feature somewhere in the server management that won't allow you to fill the server more than 50%.
Other suggestion:
- Warnings to say "Your website is 51% full, backups won't run! Free up storage…1 vote -
Update ImageMagick to support AVIF
The current version of ImageMagick is from the legacy (v6) branch. Updating to the latest version of the v7 branch would allow for AVIF image format support. AVIF has been out for a couple years now and can provide substantially better compression than WebP.
2 votes -
Gatsby (true Headless) Support
Gatsby seems to be sinking its teeth in. It may be here to stay. True headless sites are so ridiculously fast, you can't ignore them. From my research, it seems cloudways does not currently support gatsby serving. I've looked at your other headless options and they're good, but not the same as Gatsby. I recommend you look into it and begin offering options. Thank you for hearing me!
1 vote -
The curl version 7.52.1 is too old.
The curl version is 7.52.1 installed by Vps is about 4.5 years ago. Is it too old to use newer functions or plug-ins?
1 vote -
Elastic Cloud For Everyone
Assign Resources Manually Its Just Simply Not A Job For A Human ,
This Is A Robot Job , I Can Assure All My Friends Here At Cloudways , Will Be So Happy With This , And Promote Cloudways As The Best VPS Provider Will Be Much More Easier ... Winnings For Everyone ... I Can See The Supermassive Flood Of Users Will Get Here With This New Feature ...1 vote -
2 votes
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Duplicate whitelist from server to server
Can we please have the ability to duplicate or copy a servers whitelist to another server.
1 vote -
Allow me to create my own server config defaults
I have wished for a way to create my own defaults for settings that automatically get propagated to new servers. This would include config options available in:
- Server Management > Settings and Packages (especially Basic, Advanced, and Packages)
- Application Management > Applications Settings (especially General and PHP FPM config)
It would save time to not have to go manually change all the config on each server but have it automatically create the server with my preferred settings.
Thanks!
3 votes -
CDN for Staging Environment
Why we can't have CDN URL for the staging environment?
If you dont support CDN for the staging site how can I test the code & optimize speed before making it live?
All leading managed WP hosting companies have CDN support for staging.
2 votes -
Allow to define bash aliases for app user
The master user can define bash aliases in .bash_aliases file, but an app user can't do the same, there is no way to define aliases and load them automatically on ssh login
Would be great to be able to define such bash aliases file for app user!2 votes -
Add "Bot Protection" events to CloudwaysBot so we know if users are being blocked
It would be great to be notified if Bot Protection is blocking users so that we can take action. Currently, I have to manually check and I am concerned as I myself was blocked a few times. Having an event added to your CloudwaysBot seams like an ideal solution for me as I currently have that integrated with a slack channel. Many thanks, Alex
1 vote -
Enable Autoscaling for servers
It would be great to implement an autoscaling feature that would automatically add additional resources to a server when certain thresholds are met related to RAM or CPU usage.
1 vote -
Fix Database Manager GUI ( Enable table filtering and search fields )
When you click on a database table, you're taken to the Select data tab, which is great. However, the header section is only displaying two fields, neither of which are labeled. All the actual labels and additional fields are missing. This means it's impossible to sort the data, filter, or search for advanced content.
Here are two screenshots, one of what IS visible:
https://www.dropbox.com/s/yyp2meohkaxlakk/What%20IS%20Visible.png
and another of what SHOULD BE visible.
https://www.dropbox.com/s/qaycu7qc3h5ux00/What%20SHOULD%20BE%20Visible.png
Hope that helps explain what I'm talking about.Clearly, all the form fields are already there, but they're hidden. Looking at the CSS, it looks like there are…
1 vote -
Server Log
While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?
1 vote
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