Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
162 results found
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Fix Database Manager GUI ( Enable table filtering and search fields )
When you click on a database table, you're taken to the Select data tab, which is great. However, the header section is only displaying two fields, neither of which are labeled. All the actual labels and additional fields are missing. This means it's impossible to sort the data, filter, or search for advanced content.
Here are two screenshots, one of what IS visible:
https://www.dropbox.com/s/yyp2meohkaxlakk/What%20IS%20Visible.png
and another of what SHOULD BE visible.
https://www.dropbox.com/s/qaycu7qc3h5ux00/What%20SHOULD%20BE%20Visible.png
Hope that helps explain what I'm talking about.Clearly, all the form fields are already there, but they're hidden. Looking at the CSS, it looks like there are…
1 vote -
Server Log
While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?
1 vote -
inode
Add option to purge inode,
Right now the only option to do this is just through support.2 votes -
PHP-FPM Log buffer length limit issue needs resolving
There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.
It results in many entries of:
"Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.
Apparently it's due to the setting of
log_limitsetting in PHP-FPM, complied with Nginx.
You can…35 votes -
Configure email generated from the server to allow it to go through
The cpanel currently accepts configuration values for SMTP that get carried through to postfix (or whatever), but do not allow us to set a custom From: header. As a result, nearly every SMTP relay will reject the message.
Workarounds include generating email from PHP (usually via PHPMailer) or on the command line using mail -r "[email protected]". However by default, without any workaround, email generated by the system (such as using the MAILTO= in a crontab) will simply fail.
I've not encountered a server stack before that takes in SMTP configuration for the server but fails to take in…
1 vote -
Let us specify the root for a new SFTP account
This is such a basic feature that exists on any cPanel hosting plan. Simply allow us to set the root folder for a new SFTP accounts for an application.
I have software that automatically uploads to the SFTP but the upload fails because your default root (applcations/(appname) is not writable. Simply add a field to let us specify where the root for he new SFTP we just created will be (i.e. applications/(appname)/public_html/newfolder
I cannot stress enough how useful this will be for us developers and will make the CloudWays experience more robust and scalable.
192 votes -
Offer the option to create a new site as a "Staging" site
Currently, new sites cannot be created with the development user/pass UI for adding a username and password to access the site. When you are developing a new site it is important to keep it from being crawled by search engines, so it needs to be behind password protection. right now the only way to accomplish this is to either edit the htaccess file or else install a maintenance plugin.
Specifically, I wanted to create a Staging site from a site that is currently hosted on a server that has an older database. My development server has the latest versions of…
1 vote -
Allow Remote-SSH (addon) connection from VS Code
When using Remote-SSH addon for VS Code:
https://marketplace.visualstudio.com/items?itemName=ms-vscode-remote.remote-sshI think it tries to install something on host (and fails).
Allowing to do so will support working on remote files directly from VS Code which will be super-cool and convenient
=)11 votes -
Better explanation: ATTACHING WARNING.
The first waring says something about cloning the server.
In a chat with support, they mentioned:
"it is saying that once you increase that you can't revert that and you may need to clone your server if you wanna revert block storage"
That explains the first warning more clear think.Kind regards,
Niels de Vries
2 votes -
9 votes
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Increase SFTP idle time or give user option to increase it
If you check here - https://github.com/liximomo/vscode-sftp/issues/541
many of us are facing issues with SFTP getting disconnected and not automatically connected again. This is very frustrating in development. Creating a ticket every time and asking to increase this is not convenient.
1 vote -
Code a button in account detail's page that will terminate your servers so you can cancel your account.
It will be better if you could have a button that when pressed it will terminate/kill running servers or at least it will ask you "Do you want to terminate your servers and then cancel your account?"
1 vote -
Ability to disable Off-site Backup
1) Off-site backup is a paid service. Please allow us to disable it if we want to.
2) What's your reasoning for rounding up backup charges on $0.5 increments?
7 votes -
SFTP sync is extremely slow, goes 80KB/s please IMPLEMENT WebDav (also Siteground has it)
Sometimes I get really astonished by realizing that Cloudways miss of basic features. Which is the reason?
3 votes -
Expose how long different parts of staging site creation take to let us optimize it
We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.
The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.
Often with processes that take a long time, an app will show progress or at least tell you…
1 vote -
Please make ElasticSearch Java Options available.
There should be at least settings to change the ElasticSearch Java options so we could adjust the heap size to some degree.
2 votes -
add the feature for downloading backup from specific point
Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.
1 vote -
improve time calculation for cloning operation
When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.
2 votes -
Add "stdout" output to Supervisor job logs
Laravel jobs tend to offload queues using "Supervisor" jobs. Laravel's docs show how to pipe "stdout" output to a file for reading. Cloudways Supervisor logs will only write errors, so there's no way to access the Laravel queue processing logs.
Normally, this is set in the Supervisor job ".conf" file with setting "stdout_logfile=".
This should be an option so Laravel users can access the Laravel queue logs, or the current Cloudways Supervisor logs should have "stdout" in addition to errors.
1 vote -
60 votes
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