Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
155 results found
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timezone to use in logfiles
Would be handy to specify the timezone you would get in log files. For example apache logs are always in UTC and can be configured at the apache level.
2 votes -
Upgrade wget to version 1.20
Version 1.20 provides some very useful switches such as error only logging etc.
1 vote -
Switch to AWS t3a.small servers in place of the old t2.small servers for your $36.50/month Managed AWS packages
The t3a family of servers upgrade the old t2 family of servers. The t3a family is cheaper to run yet more powerful, so you'll save money and your clients will get an even better product.
2 votes -
Read only user for database
It would be nice to have a read only user for the database so that people that need to perform SELECT queries don't use the admin user to log in.
12 votes -
3 votes
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Show maintanance page while the server upgrade is in process
The server upgrade takes somewhere between 10-15 minutes and during the upgrade, visitors can't access the website. They see a 503 error.
I think Cloudways should show a maintenance page while the server upgrade is in the process.
3 votes -
Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each serve
Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each server.
2 votes -
Multiple webroots per single application
More advanced PHP applications can have multiple webroots accessed via different subdomains. For example, one is the public website for customers (www.mydomain.com) and another for the staff (accounts.mydomain.com).
For example, Cloudways is advertising support for Yii Framework (https://www.cloudways.com/en/yii-hosting.php). This framework implements the mentioned architecture in the following way:
There are "frontend" and "backend" modules in the application directory and each of them has a separate webroot. The configuration could look like this:
www.mydomain.com -> /path/to/yii-application/frontend/web/
accounts.mydomain.com -> /path/to/yii-application/backend/web/This could be even configured on a basic cPanel hosting. I have already asked on the support…
1 vote -
Preserving IP address when cloning server - making scaling down hassle-free
Scaling up is easy.
Scaling down (with Vultr, DigitalOcean or Linode) requires to clone a server.
When cloning, server gets new IP address - this causes a lot of hassle with application integration or DNS configuration.
SUGGESTION:
It would be great to make scaling down hassle-free, so that after cloning server could have the same IP as previous server.6 votes -
Server Monitoring Details - Adding back "2 Hours" and "6 Hours" timeframes
On "Server Monitoring --> Details" the timeframes of "2 Hours" and "6 Hours" should be added back. They're very usefull and missed.
1 vote -
It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations
It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations from ISO with temporary console access (or permanent console access won't hurt)
1 vote -
720 Permissions on app creation Issues
There was an infrastructure update that defaults files/directories to 720 permissions. Now FTP users no longer see any of the files or directories because of these permissions. Chat support's "solution" is to use the "reset permissions" function, which will then change the permissions of files and directories to 770.
First, why were the default permissions changed from 664/755, to 720? I've never seen this configuration before, so it seems odd to me.
Second, why is this a two step process for FTP users to gain access to the public_html directory? The default application permissions should MATCH the "reset permissions" permissions.
1 vote -
SSL Session Cache
Add the ability to turn on sslsessioncache.
Gives a speed boost for but also cuts down overheads for not having to request new keys every time a page request is made.
This is a pretty standard option, it shouldn't cause any conflicts as can be set individually on drops.
This is one line for a quick gain...current SSL testing is failing on this point.
4 votes -
add HTTP2/PUSH feature
HTTP2/Push feature can improve performance greatly.
it is introduced with the newer nginx version https://www.nginx.com/blog/nginx-1-13-9-http2-server-push/.1 vote -
Settings of max server power per app
Hi,
it will be great if there is app setting for max usage of server power. E.g. a can set, that this app can use max 50 % of server power.1 vote -
Add Database Server like RDS for multi server applications.
Multi-server applications are very common these days.
Example: Application files on one server and Database on another server like RDS.
We need such option to put our large applications onto it.3 votes -
add unmanaged servers
add unmanaged servers for cheap price
1 vote -
Suggestion: Add 'mailhog' service to servers
https://github.com/mailhog/MailHog
MailHog is very handy if it comes to development. It catches every sent mails and shows them on a web interface.It would be nice if one could enable/disable MailHog like other services for development purposes.
4 votes -
1 vote
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2 votes
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