Service Improvement

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  1. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    40 votes
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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    This is indeed a good suggestion. We at Cloudways believe in being transparent to our users in all operational areas. We have added this idea to our Product Improvement Ideas list, and information about security would be available on the Cloudways Platform in the coming days.

    Cloudways Team

  2. Force SSL

    It would be nice if we could have a Force SSL option from the control panel for wordpress. Then you would not have to install a ssl plugin or add rules to HTACCESS

    3 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatic IP attack blocking

    I would suggest that ips be blocked automatically by Cloudways when they were hitting on the site of yours continuously

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow closing shellinabox

    The shellinabox service that runs on port 4200 is not secure enough, for a number of reasons:
    * it accepts non-TLS traffic
    * no multifactor authentication
    * no battle-tested frontend webserver like nginx before it

    Instead of fixing all of these, perhaps just allow to disable this service like you allow for other services.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. TLS 1.3

    Please support TLS 1.3 since it's faster and more secure. Chrome 70 and Firefox 63 officialy support it now.

    https://www.ietf.org/blog/tls13/

    19 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. Norton.com/setup, Norton Setup

    Learn how to purchase Norton product, set up a Norton account, download, install and activate Norton Setup with easy-to-follow steps. In order to activate your norton product key.

    site : https://www.youtube.com/watch?v=vMjuv2uER6Y

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mcafee.com/Activate, macfee activate

    Facing problems with mcafee activate products? Get the best instant solution for purchasing, downloading, installing and activating McAfee key code.

    site : https://www.youtube.com/watch?v=8_SKFNayZJM

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  8. Norton.com/nu16, Norton Setup

    Norton Utilities is a utility software suite designed to help analyze, configure, optimize and maintain a computer.

    site : https://www.youtube.com/watch?v=qOyhTOy_UJ8

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. Tomtom Update, Tomtom GPS update

    To update your TomTom navigation device, you need to install the MyDrive Connect application on your PC or Mac computer.

    Site : https://www.youtube.com/watch?v=0CBQ9he1voQ

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  10. Avast Login, My.Avast.com

    Avast login is an exceptionally notable security professional focus whose associations are accessible for a wide extent of gadgets including Windows PC, Mac, and Android Smart contraptions.

    site : https://www.youtube.com/watch?v=I6pACoqQhEo

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Webroot.com/safe, Webroot Safe

    Download your Webroot SecureAnywhere product from here! Installation instructions available for all major platforms and operating systems.

    site : https://www.youtube.com/watch?v=WoOr4keD-A0

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2FA with Whitelisting

    For those with 2FA, allow someone to whitelist their work ip address for XX days, so that 2FA is only required when time expires or access is from a new ip.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  13. Integrate firewall with CDN

    There are probably many needed enhancements to the firewall. One that would be especially helpful would be to block traffic that doesn't originate through the CDN.

    For example, with Cloudflare, hackers can sometimes use historical dns records to discover your server's origin IP address. They can then circumvent Cloudflare's ddos and firewall features.

    An option in the Cloudways firewall to only accept traffic through the CDN would eliminate this whole class of vulnerabilities.

    9 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. Feature Request: Log analysis section

    I made contact via suppot chat and ask if it was possible to install GoAccess on my server for a visual and accurate log view.
    Since it was not possible all i can do is suggest to make a section on server panel to analyse server logs and have a clear vision of traffic and load.

    Gabriel G.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to disable TLS 1.0 and 1.1 server wide

    After enabling SSL in my sites, I run multiple tools to scan for vulnerabilities and imisconfigurations. Every one of them is telling me that those protocols are insecure, deprecated and should be disabled. I asked support to do it server wide, but they said it can only be done manually on app basis. To me this is unacceptable, since this should be approached from a server perspective as a whole.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. Integrate mod_evasive to mitigate DDoS attacks

    DDoS issues are getting out of control. It would be a good idea to integrate mod_evasive apache module to mitigate them.

    I was suggested by the support team to mitigate the attack using app level firewalls but that's far to be an optimal solution.

    They confirmed that the current infrastructure of their servers is not ready for adding this apache module but they are open to evaluating it as an option.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. Give FTP Access to a specific folder within an application

    For now you get access to all folders and files, which might cause security problems. And GDPR Problems, as anybody that has been given access could delete or copy any personal Data of web shop clients, for example

    4 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. It would be great if at server level in platform.cloudways, we could block IP ranges

    ... ie block access to Russian IP addresses.

    even better if we could choose countries to block rather than having to input entire IP ranges

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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