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337 results found

  1. Rehabilitate SSH access with application credentials

    Rehabilitate SSH access with application credentials and not for only Master credentials.

    In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.

    Now, i can't give master password to our customer!

    4 votes

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    4 comments  ·  Security  ·  Admin →
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  2. keep the application credential in master

    I think you should keep the applications sftp access credential in the master account. I know that it seem duplicated but in fact, it's not. since the application credential locks to one applications. also, if I need a application credentail I would need to create a team member account and do all the crazy thing to set up the new member account in order to make the application credentials. this is very tedious and troublesome sometime because all we need is to get the credential info and send it to someone. Normally, we need the application credentail is because we…

    2 votes

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  3. Add "favourites" feature for applications

    Allow a "favourite application" section, maybe on initial dashboard after login?

    Added via a star icon on the application detail screen, and can be removed from favourites on the favourites list, and application detail screen.

    So similar to the "ellipsis-hover" list as in you can link directly to apps, but you can set which you'd like to show.

    Would be handy when working on a specific pair of projects and need "quick access" to their application pages (rather than multiple clicks - manage server > application management > click list > select list item).

    Hope I've explained clear enough :-)

    3 votes

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    1 comment  ·  General  ·  Admin →
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  4. Allow OPCache Settings

    Allow OPCache Settings to be managed by us. I've tried to do it so via php.ini and .htaccess directives, but neither has worked with some few values.

    Also it's kind of annoying to have to talk to the support team everytime I need something to be changed.

    3 votes

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  5. 5 votes

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  6. Support 'Let's Encrypt' (automatic and free SSL/TLS)

    Mid 2015 the Let's Encrypt Certificate Authority (CA) is expected to go live. It would be great if Cloudways would join this effort and offer it as a service to their customers. This CA & software will allow automatic and free (domain validated) SSL/TLS for any domain.

    For more information visit https://letsencrypt.org/

    157 votes

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    58 comments  ·  Security  ·  Admin →
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  7. Fix Cronjobs for laravel.

    The only way to publish a Cronjob for laravel is through assistance. I wish u fix it.

    4 votes

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    If what you want is to run Laravel Artisan commands such as:

    > php artisan schedule:run
    > php artisan route:clear

    You can do so from the advanced cron editor, so long as you run the command from inside the public_html directory where artisan is found. For example, we have tested with:

    > * * * * * cd public_html && php artisan route:clear > /tmp/artisan.log

    And it works fine.

    Let us know if this fixes your needs.

    Cloudways Team

  8. Server Scaling option should have a pop-up asking for confirmation

    When scaling the server there is no confirmation (like "Are you sure you want to do so?") which can cause issues if someone accidentally clicks the scale button without intending to actually scale up the server.

    2 votes

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  9. Create a folder outside main web folder

    For security purposes, i just want to move all uploaded files outside my main web folder.

    1 vote

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    2 comments  ·  General  ·  Admin →
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  10. Fallback to SMS or Backup Codes (like Google) on Two-Factor Authentication issues

    Lost access to TFA authentication should fall back to SMS or Backup Codes (like Google) rather than a quick comment on the chat.

    4 votes

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    1 comment  ·  Security  ·  Admin →
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  11. Configure MySQL thread_stack to 256k

    The default and recommended minimum setting for thread_stack on 64bit systems is 256k. The current setting is 192k, which is the default for 32bit systems but the stack is built on 64bit.

    2 votes

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  12. Update WP-CLI

    Current versions is 0.21.1, but I have 0.17.0 installed.

    Maybe we can autoupdate once a week?

    1 vote

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    2 comments  ·  Wordpress  ·  Admin →
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    We are deploying 0.21.1 today along with new Wordpress version 4.4. We are adding too wp-cli updates to monthly application update process.

    Cloudways Team

  13. add elasticsearch service to auto-restart

    Our elastic search service stopped for whatever reason and had to be restarted manually. This makes it quite unreliable because when it does happen it can only be restarted manually. Service should auto-restart like all other services.

    3 votes

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  14. Move from APC to Opscache

    Upgrade from APC to Opcache

    7 votes

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  15. 181 votes

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    HTTP2 is now fully supported and available for all browsers. It was activated yesterday.

    Customers who already have HTTP2 enabled in their servers, need to disable and re-enable it to update browser support. Other customers, just need to enable it (done from Server Settings in NEW CONSOLE).

    Cloudways Team

  16. Ignore/Strip Cookies for Varnish

    Our WordPress setup sets multiple cookies (from WordPress itself, Google Analytics, CloudFlare, and Third-Party Ad Networks), so every page request after the first will have cookies in the request headers. Because of those headers, Varnish considers it a "Miss" in the cache and passes through to the back end.

    We need a way to be able to tell Varnish which cookies to strip for the sake of caching; on our previous dedicated server setup, we simply stripped the Google Analytics and WordPress (non-login) cookies, and that increased caching significantly.

    14 votes

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    7 comments  ·  Wordpress  ·  Admin →
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  17. Let two-factor authentication remember your computer for 30 days

    Glad to have two-factor authentication, but it's a huge hassle to use every time I have to log in -- especially since the system automatically logs me out after such a short period of inactivity (an hour maybe?).

    Please add a "Remember this computer for 30 days" option -- the exact same way Google does it -- so that we only have to do the two-factor auth (on a known computer) once a month.

    14 votes

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    6 comments  ·  Security  ·  Admin →
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  18. Easy integration with cloudflare installing mod_cloudflare

    It is possible to make cloudways work with cloudflare providing an additional level of protection against DDoS attacks and catching. It is just an issue of making cloudflare DNS point to the public address of the application on cloudways.

    But there is an issue that needs to be resolved. The IP address that cloudways sees on $SERVER['REMOTEADDR'] is cloudflare IPs and not the clients IPs. This has a server impact specially in Ëurope with the tax on virtual products where the country of the customer needs to be verified by his IP (plus another non conflicting prove).

    By…

    10 votes

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    5 comments  ·  Add-ons  ·  Admin →
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  19. ImageMagick extension for PHP

    Since installing Google PageSpeed module is not an option on Cloudways server, I will have to optimize images manually (through my coding). Can we have ImageMagick installed?

    1 vote

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    1 comment  ·  Add-ons  ·  Admin →
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  20. Allow choosing between PageCache (Phoenix) and Turpentine (NEXCESS)

    The existing Varnish module PageCache has many unsolved issues compared to the highly maintained Turpentine extension. Using Turpentine won't work because it needs custom VCL. It would be great to allow to choose between both solution through Click&Go interface for a better Varnish support.

    11 votes

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    2 comments  ·  Magento  ·  Admin →
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    For new servers (Debian 8), Turpentine is the default cache extension we use. It is installed by default on base Magento deployments. This KB explains how to install it if you overwrite our base deployment:
    https://support.cloudways.com/how-to-install-and-configure-turpentine-for-magento/

    Given the possible issues, we have decided not to automatically update the old Magento deployments (Debian 7). You can migrate your store to a new Debian 8 server if you want to use turpentine (please check all site functionality before taking it live).

    Contact support in case of any doubt/question.

    Cloudways Team

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