Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
348 results found
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3 votes
You can already control post_max_size via the “Upload Size” item that you have in Server Settings.
This sets to whatever value you define the following parameters:
php
upload_max_filesize
post_max_sizenginx
client_max_body_sizeCloudways Team
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Exclude pages or URL's from Varnish
I would like to suggest having the option to exclude certain pages or URL's from Varnish. Most of the time Varnish is great, but in some instances it can cause issues. One particular instance right now is a very typical Wordpress + WooCommerce setup where Varnish causes the site to not save items to the cart. I did heaps of testing and it's directly a Varnish issue.
However it would be great to keep Varnish on parts of the site where it doesn't conflict, because the performance gains are fantastic. Would be a great addition to the console.
Cheers'
~…109 votesThis is now live:
https://support.cloudways.com/how-to-exclude-url-from-varnish/Along with including/excluding cookies:
https://support.cloudways.com/how-to-include-or-exclude-cookies-from-varnish/Cloudways Team
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Alphabatize Server List in Dropdown
Please alphabetize the server drop down list found at the top of the screen when viewing the details of a server. This drop down list makes it easy to move from server to server, but it is unnecessarily complicated by having to hunt through the list for what you need.
1 voteThis has been completed.
Cloudways Team
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get support/make it easy to open a livechat window
I'm trialling your stuff as of yesterday and I feel locked out of support. There's a problem with my php settings being inadequate for my woocommerce store but I don't know where to fix it. I'd really just like contact to ask that question but I've been trying for an hour already and getting nowhere.
Q - would I do the following via your site?
Woocommerce Visual Products Configurator:
Your PHP setting maxfileuploads is currently set to 20. We recommand to set this value at least to 100 to avoid any issue with our plugin.
Your PHP setting…1 voteSorry for the trouble. Yesterday we had some issues with the chat software.
What you want to achieve (and have checked your server and have already done it), is easy to achieve via Server Settings:
https://support.cloudways.com/how-to-edit-server-settings/Again, sorry for the trouble.
Cloudways Team
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API support
I'd like to recommend you have API support added to your system. I'd love to be able to launch and control Cloudways services through an API.
61 votesAPI is live: https://support.cloudways.com/how-to-use-the-cloudways-api/
Cloudways Team
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Allow me to select Digital Ocean Toronto Data Center
Hi, Digital Ocean just launched a data center in Toronto. Can I use it via Cloudways?
1 vote -
offer Mandrill for transactional emails
Mandrill is free and works really well for those needing to send transactional emails.
20 votesThis was completed a while ago and you can now use multiple email gateway providers (Mandrill, Mailgun, Authsmtp) via our SMTP add-on.
Cloudways Team
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Add elasticsearch as an option to be deployed to the servers
You can add it as a new package that can be deployed to the server along with redis, mariadb ...
7 votesYou can now deploy ElasticSearch from the Packages tab in Server Settings section.
Cloudways Team
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Clone from one server to another multiple times (change user on clone)
When you clone an app from one server to another, it keeps the same Unix/Linux user and MySQL database name, user and password. Thus, if you clone an app from one server to another, you can't repeat the process later, unless you delete the 1st clone.
We like to start with a base WP template app and another for WooCommerce. Then each time we start a new project we clone one of those templates to the server it's going to run on. Unfortunately after we do it from the server where the template resides to a new server, one time,…
11 votesHello
This was implemented on the platform quite some time back, we missed the status update on this one.
Best Regards.
Cloudways Team -
Add support for xdebug
I would greatly appreciate the ability to debug the applications I'm making. xdebug is important for php development. please add this as soon as possible.
6 votesThis is now live and available on all NEW servers.
If you want any of your existing servers to support it , contact chat / support and we will deploy it for you.
Cloudways Team
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Nginx SSL and Varnish
Nginx SSL and Varnish:
Hope you can add thisHow to add HTTPS support to Varnish, with Nginx performing the SSL termination:
73 votesThis is now live.
All NEW servers will come with it enabled by default. For EXISTING servers, if you are interested in enabling this feature, please create a ticket in our support portal:
https://support.cloudways.com/
Cloudways Team
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Automatic Scaling
Would be nice if we had an auto scaling feature where the server would automatically upgrade to the next level in the event a site is posted on a news site or all of a sudden got a rush of traffic.
Example the server load is 85% the system knows to upgrade. The downtime for an upgrade on Amazon is about 5-10 mins. That's better than having your site down for an hour because the server is overloaded.
20 votesKyup is now live from Cloudways. Automated scaling up is available. Scaling down is not automated by now, but we are working with Kyup to make it a reality asap.
Cloudways Team
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27 votes
We have got into a partnership with Sucuri where we can offer their services at a discounted price. Read more here:
https://support.cloudways.com/how-to-setup-sucuri-antivirus-website-monitoring/After extensive research, we think Sucuri is the best option for our customers. They are experts in the CMSs we deploy (Wordpress, Magento …) and their services have the flexibility our customers need (including on-demand site cleaning).
Cloudways Team
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Support Git push / pull to remote via SSH
The current Git Deployment feature is great but doesn't support committing and pushing changes back to the remote repo. Files are changed when new plugins are installed or media is uploaded and these files will be excluded from the repo if they aren't committed and pushed.
Users could bypass the Git Deployment feature all together and use native Git via SSH if they were allowed access to the .ssh folder. However in order to push and pull to a remote repo via SSH, Git needs to write to the .ssh folder which you forbid. I understand you don't want to…
29 votesWith the new credentials system (http://www.cloudways.com/blog/old-ssh-sftp-user-to-the-new-credentials-system/) recently deployed, you can now use all git functionality via command line (push, pull, clone …).
This will work ONLY for master credentials (https://support.cloudways.com/difference-between-master-credentials-and-application-credentials/) as team members don’t have SSH access anymore.
With master user now, you can create your own .ssh folder, so all git options should be unlocked.
Please note this refers to git execution from the command line and is different from the basic Git Deployment feature integrated with our console (https://support.cloudways.com/using-git-for-deployment/), that will just pull a remote repository from the console, store it locally on the server and sync it with the public_html folder of your application and is aimed at users with basic git needs and not comfortable with the command line.
Cloudways Team
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Offer Cloud Hosting Provider Vultr
Vultr is now a strong competitor in the Cloud arena, and it offers better deals than DigitalOcean such as 768MB of RAM and 1TB monthly bandwidth for only $5 USD. It'll massively increase your customers by having better offers from strong competitors.
80 votesVultr is now live!
Cloudways Team
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Wordpress Security
For wordpress security, it is a common practice to move up by one level the wp-config.php file from the publichtml directory. Allowing the very important wp-confog.php file to remain in the publichtml directory is considered unsafe. Presently this is not possible in cloudways. WIll this be allowed by cloudways in the futire?
12 votes -
Enable new Frankfurt dgitalocean datacenter
Please offer dgitalocean Datacenter in Frankfut!
9 votesThis is now available through console.
Cloudways Team
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Realtime billing dashboard
It would be very helpful to me to get my realtime billing counter display in the members area under the billing section, so I could evaluate how much cost I will actually pay depending on new services, upgrading services (scaling) or degrading and stopping services.
Now, I have to wait for the end of the month for this.
Google and Amazon give me realtime billing. please see if you can develop similar functionality.
Regards,
Nadav Kavalerchik11 votesYou can find real time billing information in your member area / billing section:
https://www.cloudways.com/en/member/You will see there, the amount you have spent in current month so far and a forecast of your total month spending based on current usage levels.
Hope you find it useful!
Cloudways Team
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fade / move notification popup
It is a pain in the ass to have to click the mini "x" after a trivial task is performed. perhaps, make the notification disappear after a few seconds or just move the notification to the left or right and not from the top near the DROPDOWN
5 votes -
Allow for custom retention period for backups (currently max 15 days)
I would like to set retention to 1 year if I want to.
36 votes
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