Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
92 results found
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138 votes
We don't have a plan to offer Docker support with our servers at the moment.
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floating IP
Hi,
I have noticed that Digital Ocean released floating IP's about a month ago. Will this be incorporated in the Cloudways Platform in the near future? This will be ideal for HA applications.
Thanks
Jean3 votesJean, we try as hard as we can not to add provider specific features in our platform. That would mean adding complexity and locking certain features to certain vendors, something we definitely don’t want (same happens with AWS, GCE …).
To create a certain level of high availability on top of our platform, you could use DNS Made Easy fail-over failure http://help.dnsmadeeasy.com/dns-failover/configure-dns-failover/ (you would need to get your own DNSMadeEasy account, as we don’t support failover via our add-on). In any case, the issue of database sync would remain.
In our road-map, we have working on a highly available and auto-scalable option for the platform as a high priority.
Cloudways Team
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WHMCS
Adding whmcs application will be great
157 votesCloudways offers an API that you can integrate with:
https://developers.cloudways.com/ -
Google Page Speed Module
It will be cool to have as default or as addon like the other speed improvements
84 votes -
PowerCloud iPhone App
what happend to the iPhone App. I can not access it from Austria iTunes or USA iTunes
1 vote -
Custom wordpress installer
Hi guys,
I would like to create a 'blueprint' wordpress installation with my custom themes and plugins installed. This would speed up my workflow because I don't have to install my default themes and plugins.
Thanks
Stijn
3 votesStijn this is easy to achieve already with current features.
Create a server in an infrastructure provider that doesn’t charge for stopped servers (or better said just charges for disk usage, i.e. a t2.small on AWS).
Deploy whatever plugins, themes you need or usually use for your baseline deployments in this server.
Use this server as template. Clone this server to same or another infrastructure provider that you usually use. Stop the template server (minimal charges, just disc). Develop any project on the cloned server.
When you need to start another project, start the template server, clone again …
If you now use a new plugin on your base deployments. Start template, update it, clone and stop …
Hope it works.
Cloudways Team
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Add Reverse DNS! Emails sent to Gmail from Wordpress end up in spam otherwise
Reverse DNS prevents emails sent from a Cloudways server to be marked as spam. I have my DNS records pointing to my Cloudways server. However, I want Cloudways to point back to the records too.
Gmail loves classifying unauthenticated email as spam meaning that all my WooCommerce order emails go unseen! Several customers are complaining about this since migrating to Cloudways.
Rackspace have this implemented already, it's easy to use. Get inspiration here: http://www.rackspace.com/knowledge_center/article/create-a-reverse-dns-record-0#setup
Thank you, if this was working Cloudways would have a bullet proof solid ecommerce platform offering!
1 vote -
Upgrade OpenSSL!
phpinfo() reports the OpenSSL version to be 1.0.1e. This is a security hole that needs to be fixed. Please update to the latest version.
1 voteHi there,
Our servers are fully and regularly patched and have all latest Debian stable (Wheezy) security updates.
The version we deploy is:
ii openssl 1.0.1e-2+deb7u13 amd64 Secure Socket Layer (SSL) binary and related cryptographic toolsAnd you can check here that this is the latest openssl release in Wheezy (stable) with the proper security patches:
https://packages.debian.org/search?keywords=opensslWe precisely chose Debian for the strong security and stability culture that the community has.
Cloudways Team
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I need root access to my VPS
I need root access to my VPS
3 votesPlease see comment..
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13 votes
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Update Varnish to 5.0 in order to support HTTP/2
It would appear that Varnish 4.0.2 (which is on my server at www.bizi.fit) does NOT support HTTP/2. The recommended configurations are to enable HTTP/2 (which I have), and to use Varnish caching (for performance).
Are there any plans to upgrade Varnish to 5.0 (or perhaps upon request), in order to actually support HTTP/2. Currently, I can only get use out of HTTP/2 if I DISABLE Varnish cache.
34 votesIn our provided WebStack ( nginx → varnish → apache ).
Since Nginx (which has support of HTTP/2) is in front this eliminates a need of upgrading varnish to 5.0 as far as HTTP/2 is concerned.
In case you are seeing issues please open a ticket through support panel, we will be happy to assists you further.Regards,
Cloudways Team -
List application in servers.
It doesn't make a lot of sense that applications are not listed under server settings. This seems like a logical addition.
1 voteFrom the main server screen, you can access the list of all applications installed on the server via the quick access icons on the top right (www, project and team).
Cloudways Team
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Automatic scaling be available on all Cloud Hosting
Auto-scaling is now available on Kyup. Wish it would be available on Digital Ocean, Vultr, AWS, and Google as well
1 voteUnluckily this is a feature related to the provider not to Cloudways. Kyup has an infrastructure that allows for auto-scaling on a single server. None of the other providers offer this capability, so we can’t integrate it.
Cloudways Team
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cloudways probably would have been better if it could change port 22 to 443,... thanks,...
server would be better if it could use a variety of port :)
1 vote -
PowerCloud
More of an enquiry, but when will PowerCloud app come to Android ?
1 votePowerCloud services have been discontinued, so we don’t have any plans about the app.
Cloudways Team
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Make a reasonable price.
Vultr starts at $5
DO starts at $5
Kyup starts at $10Why is there $9, $7
And $21.11Basic price of your service is confusing. Managed vultr adds 4, managed do adds 2, managed kyup adds 11.11. Why? You should have same service price, flat rate for every providers. Also the price just increased, and your customer service doesn't improved as you promise.
1 voteWe have different deals with the different providers based on volume and other factors, and this reflects in the final price for the service (so approximately, the platform charges over base price per server size are the same across providers).
Cloudways Team
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1 vote
We run an app upgrade cycle to deploy latest stable releases every month. Latest Presta should be available beginning of November.
Cloudways Team
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It's better if u add Ubuntu with phpmyadmin
It's better if u add Ubuntu with phpmyadmin
1 voteYou can already deploy phpmyadmin on a Cloudways server:
https://www.cloudways.com/blog/installation-phpmyadmin/As for base OS, we use Debian and we don’t have plan to change that in the short term.
Cloudways Team
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Upgrade Prestashop to 1.6.1.7?
Please upgrade to latest maintenance release. Thank you!
1 voteWe run an app upgrade cycle to deploy latest stable releases every month. Latest Presta should be available beginning of November.
Cloudways Team
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what happened to the chat function?
I used the chat this morning and now I don't see it. Also, I was told that a ticket was created for my issue, but I do not see it.
1 voteChat is working fine. A customer success representative will get in touch if not done yet.
Cloudways Team
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