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Service Improvement

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338 results found

  1. 15 votes

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    completed  ·  1 comment  ·  Add-ons  ·  Admin →
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  2. Force SSL

    It would be nice if we could have a Force SSL option from the control panel for wordpress. Then you would not have to install a ssl plugin or add rules to HTACCESS

    32 votes

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    completed  ·  4 comments  ·  Security  ·  Admin →
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  3. ability to exclude certain files/folders on staging > live push

    This would give the ability to exclude certain staging related configuration files or logs, etc. Would be very helpful for a lot of users I think. If you agree vote up!

    25 votes

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    0 comments  ·  General  ·  Admin →
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  4. Change Varnish Cache Expire time

    I would like to be able to configure the Varnish Expire Cache setting to something longer than 4 hours. I think 4 hours is too short. I would set it to a week or even a month, and just have it clear the cache when a page is updated.

    4 votes

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  5. Allow supervisor for Craft CMS (Easy win for cloudways)

    I really want to use cloudways, it is ideal in every other way except for the fact I can't use supervisor to run the Craft CMS job queue.

    The frustrating thing is that supervisor is available and ready to use for laravel. All it would take would be to allow you to add 'craft queue/listen' as a job.

    This would go hand in hand with this request: https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/9592845-add-craft-cms-as-new-supported-application

    I think you would see a major uptake if you had decent Craft CMS support.

    2 votes

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    completed  ·  2 comments  ·  Applications  ·  Admin →
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  6. Enable ElasticSearch Plugins

    It would be a HUGE improvement for Elasticsearch if we could install/enable following plugins:

    • analysis-phonetic
    • analysis-icu

    Is there a specific reason why these would not be allowed to have? I see no harm in adding them. For instance, it would enable Magento users to add elasticsuite.

    20 votes

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    The following Elastic Search Plugins are now  available by default with all Elastic Search versions.


    analysis-phonetic

    analysis-icu


    Regards

    Cloudways Team

  7. enforce https

    Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.

    42 votes

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  8. eedback.cloudways.com is not loading on SSL you must use this

    eedback.cloudways.com is not loading on SSL you must use this

    1 vote

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    completed  ·  1 comment  ·  Security  ·  Admin →
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  9. 39 votes

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  10. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    48 votes

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    completed  ·  9 comments  ·  Security  ·  Admin →
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  11. Add local font files to nginx config (leverage browser caching)

    Actually only the following files are served from nginx with proper HTTP headers for browser caching and character sets.

    html|htm|jpg|jpeg|gif|png|ico|css|zip|tgz|gz|bz2|pdf|odt|txt|tar|bmp|rtf|js|swf|avi|mp4|mp3|ogg|flv|svg

    Please a local font files with the following extensions too:

    eot/ttf/woff/woff2

    6 votes

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    Hey

    Thanks for sharing your valuable feedback we have now expanded our static content list to the following extensions

    html, htm, jpg, jpeg, gif, png, ico, css, zip, tgz, gz, bz2, pdf, odt, txt, tar, bmp, rtf, js, swf, avi, mp4, mp3, ogg, flv, svg, rar, wmv, htc, mpeg, mpg, otf, woff, woff2, ttf, , eot, webp

    Regards
    Cloudways Team

  12. Add Linode Mumbai Region

    Linode recently launched their server locations in Mumbai, India. Please add the server location to the Cloudways plans of Linode

    1 vote

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  13. DigitalOcean High CPU Instance Support

    You support high cpu instances for AWS and Google Cloud but not DigitalOcean.

    Can you include support for choosing different instance types for DigitalOcean such as their high CPU Instance?

    8 votes

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  14. Please activate the Bahrain AWS datacenter

    Please enable it asap, as it will be beneficial for us serving the Middle East.

    Thanks and regards

    2 votes

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  15. Breez minifiy should have URL Options to select // or http or https

    I really like wp breeze plugin, but the css minificatino option should be improved.
    Breeze css minification should have URL options to select // or http or https because I need to force https.
    I have problem with my theme will not display font awesome social icon correctly, because breeze css minify use // instead of https. I have to use other css minify instead of breeze. If breeze have this feature it will be better.

    4 votes

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    2 comments  ·  Wordpress  ·  Admin →
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  16. Push and Pull Individual Tables and Folders between staging and live environment

    Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.

    16 votes

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    completed  ·  4 comments  ·  Applications  ·  Admin →
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  17. php version update

    Based on the email sent by magento (below), please update the according php versions ASAP if possible.

    Kind regards,
    Jakab András

    Magento, An Adobe Company
    A vulnerability has recently been discovered in PHP and we recommend Magento Commerce customers adopt changes to address the issue.
    MS-ISAC has issued an alert related to multiple vulnerabilities that could allow for arbitrary code execution and a recommendation that all sites using PHP should update to the latest PHP version ASAP ( full alert is available here).

    Since Magento Commerce relies on PHP, we recommend that all Merchants using Magento Commerce review necessary updates…

    2 votes

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    completed  ·  0 comments  ·  Magento  ·  Admin →
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  18. Ability to disable TLS 1.0 and 1.1 server wide

    After enabling SSL in my sites, I run multiple tools to scan for vulnerabilities and imisconfigurations. Every one of them is telling me that those protocols are insecure, deprecated and should be disabled. I asked support to do it server wide, but they said it can only be done manually on app basis. To me this is unacceptable, since this should be approached from a server perspective as a whole.

    8 votes

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    completed  ·  0 comments  ·  Security  ·  Admin →
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  19. Upgrade New Relic PHP Agent

    Latest version available is 9.2.0.247 but servers uses 8.7.0.242. They fixed issues with Drupal, Codeigniter, Predis, Guzzle, Wordpress, Symfony, PHP-FPM and more.

    1 vote

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  20. Purge old log files from server in one click

    Old log files take a lot of disk space. It would be great if we can remove all old log files from the Control Panel.

    5 votes

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    We have introduced an Automatic Disk Cleanup feature which addresses this request.


    The Automatic Disk Cleanup feature has a tendency to cleanup the server's unwanted files (logs, temporary folder, backups, etc.) that could either be cleared on demand or scheduled to be triggered at a threshold of 80% disk utilization of the server.


    More information on this could be found here:

    https://support.cloudways.com/en/articles/5123297-optimize-your-server-disk-space

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