Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
337 results found
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Support AWS in Paris region
Please add Paris as a supported region. In France, for legal reasons, data must be hosted in France.
2 votes -
Staging - add ability to ignore certain files
Thanks for adding the new staging feature, this is great!
During my testing I discovered that my staging .htaccess file was pushed to live and the result was a 500 error on live. I need to use a slightly different .htaccess file on staging, because I force the www version on live. I couldn't access staging with this rule. So the differences in .htaccess rules caused the error.
It would great if you could add a way to ignore certain files, similar to gitignore.
21 votesHello,
We have added the ability to ignore certain files/folders during push/pull operations https://support.cloudways.com/en/articles/5124886-how-to-create-a-staging-environment
Cloudways Team
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Control Panel-based toggle to enforce https
Instead of forcing us to dig up the htaccess file for modifications, make this a simple Control Panel-based modification.
1 vote -
1 vote
We have added the expiry date of SSL in the SSL management section of the platform.
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Add Amazon AWS Stockholm/Sweden Region
Please add the new Europe Nordic Region for Amazon AWS
6 votes -
Reset permision to master and user
It is very important have the possibility from console or from the web panel reset the permissions to the application user. Today we can res
1 vote -
wildcard ssl
Provide Let's Encrypt free wildcard SSL
https://letsencrypt.org/2017/07/06/wildcard-certificates-coming-jan-2018.html
46 votesSupport for Let’s Encrypt Wildcard is now available in Cloudways Platform.
For more info please refer to the KB as follows;https://support.cloudways.com/lets-encrypt-wildcard-ssl/
Cloudways Team
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Update ElasticSearch version to latest
ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.
73 votesElasticsearch 6.5 is now available in Cloudways Platform. For instructions, please follow KB guide below
https://support.cloudways.com/configure-elasticsearch-on-cloudways/
Cloudways Team.
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GeoIP with Varnish 4 vmod
I have GeoIP country switcher on my woocommerce site.
But when I use with Varnish, it forces back to the country which the GeoIP detects instead of the one user wahts to change to. Once Varnish deactivated, country switcher works properly. First detection correct as well as manual change of the country possible.
This module should solve the issue.
https://guides.wp-bullet.com/cache-woocommerce-currency-geoip-varnish-4-vmod/1 vote -
Upgrade of MariaDB to latest version
Please support latest versions of MariaDB
67 votes -
Ecommerce staging enviroment enhanchment
Staging enviroment withouth syncing the orders from staging back to the live enviroment. It would be great to have this feature, as the orders on the live site should always be leading.
This also goes for WooCommerce shops.
7 votes -
Please update composer on server
Composer auto update not working on new server deployment. Please fix this.
2 votesThanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.
Cloudways Team
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Update Laravel 5.6
Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.
I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.
12 votes -
Integrate Breeze with Gutenberg plugin
Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.
4 votesHello
Gutenberg is fully compatible with Breeze. Basically, there were some undefine index errors while enabling JS group file modification and the was occurring with some of the page builder plugins.
We fixed the warning/error of js in 1.1.3. Please refer to change for more details at https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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40 votes
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Search and Replace site url when cloning application (WordPress)
Currently, while cloing an application, the automatic site url provided to the clone is not written in the database. This results in launching (redirected to) the original website when you are typing the new url.
The issue does not exist when the original site has been issued a domain name. Because the staged website does not have a domain and trying to clone a staged website, the database entries are not written. I don't know why. Could you please test and fix this? Thanks!
4 votes -
Support and upgrade to mysql 5.7 and varnish 5.
When will cloudways support or upgrade to mysql 5.7 and varnish 5?
tks.
32 votes -
PHP 7.2
PHP 7.2 is not far from release. Please can you at least provide details on an expected implementation date.
26 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
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Breeze cache in Multisite: Per site on/off setting
It would be great to have a per site setting for the Breeze cache plugin in Multisite.
There is often at least one sub-site in development which does not require caching during dev, while the other sites are all live and need it.We might also have different needs for our own CDN urls per site which can be set in Breeze on each subsite.
Thanks
2 votes -
Backup (costs): more transparency desirable and possibility to disable the backup service
1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.
2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.
3) And last but not least, I think backup should be optional. I can…
138 votes
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